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Santiago Marriott Hotel

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Traveller (605)
Room & Suite (254)
Dining (86)
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Overview
  • Excellent57%
  • Very good33%
  • Average7%
  • Poor2%
  • Terrible1%
Travellers talk about
“latin grill”(22 reviews)
“cafe med”(9 reviews)
Wifi
Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
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Reviews (1,502)
There are newer reviews for Santiago Marriott Hotel
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663 results
Traveller rating
361
226
49
21
6
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LanguageEnglish
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361
226
49
21
6
Show reviews that mention
All reviewsthe concierge loungelatin grillcafe medgreat hotelparque araucoshopping mallcorner roomconference roomchillilobby barnice mallthe hotel is conveniently locatedbusiness traveleran upgradechilean wineandes mountainsfront desk staff
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241 - 245 of 663 reviews
Reviewed 6 August 2015 via mobile

The location is very good specially if you're there to ski during Chile's winter - Fantastic views of the cordillera - Brilliant to have a shopping mall next door - The concierge arranged everything for us! Good food, ok restaurants, rooms like you would expect...More

Thank X_freq_flyer_13572
Response from Santiago_Marriott, General Manager at Santiago Marriott HotelResponded 10 August 2015

Dear guest, We are glad that you appreciate our location and the services provided. Thank you for your review and for choosing Santiago Marriott for your recent stay. Hopefully you will visit us again soon. Kind regards, Victor P. General Manager

Reviewed 1 August 2015

As a platinum member, I always choose Marriott when possible. However, this hotel was somewhat disappointing. Due to these reasons: - Check-in was quite long - Room & hotel is dated - Breakfast is not very good So let's start with breakfast- we had breakfast...More

2  Thank Simon V
Response from Santiago_Marriott, General Manager at Santiago Marriott HotelResponded 3 August 2015

Dear Simon, Thank you very much for your review and your valuable feedback. It is good to know that you found our beds comfortable and appreciate the view from your room, but I regret hearing that your experience did not meet your expectations, please accept...More

Reviewed 1 August 2015 via mobile

Santiago is a wonderful city that is very much spread out. Do it is important to have a home base that is both comfortable and can also connect you with the right tours and places to go. This hotel gets perfect ratings in every category....More

Thank rickybob
Response from Santiago_Marriott, General Manager at Santiago Marriott HotelResponded 3 August 2015

Dear Ricky, It makes us very proud to read that our guests thoroughly enjoy our services and facilities. Many thanks for taking the time to write this motivating review on your recent stay with us. Our entire team works hard everyday to help create special...More

Reviewed 1 August 2015 via mobile

One of the nicest Marriotts stays I've had. The entire staff is awesome. I recommend the executive level for the inclusive light breakfast and all the food you can eat and champagne and wine you can drink in the evening until 8:30. This marriott is...More

2  Thank Tray W
Response from Santiago_Marriott, General Manager at Santiago Marriott HotelResponded 3 August 2015

Dear guest, We are very pleased that you enjoyed our prime location in Las Condes and appreciate the services offered at the Executive Lounge. Thank you for taking the time to write your review on Tripadvisor. We hope you visit us again in the future....More

Reviewed 23 July 2015

I recently (July 2015) spent 5 nights at this Marriott in Santiago, Chile. The check-in was courteous and professional. I had requested an early check-in as I was arriving from the US. The room was not ready but they gave me access to Concierge lounge...More

1  Thank jandrsmith
Response from Santiago_Marriott, General Manager at Santiago Marriott HotelResponded 24 July 2015

Dear guest, We are delighted that you enjoyed your stay in Santiago Marriott Hotel. Thank you for sharing your experience on Tripadvisor and for your kind comments about our staff. We will share your review with all the team to inspire them to keep on...More

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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$186 - US$361 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Santiago
#8 Family Hotel in Santiago
#9 Green Hotel in Santiago
#15 Romantic Hotel in Santiago
#17 Luxury Hotel in Santiago
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$186 - US$361 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Santiago
#8 Family Hotel in Santiago
#9 Green Hotel in Santiago
#15 Romantic Hotel in Santiago
#17 Luxury Hotel in Santiago
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (605)
Room & Suite (254)
Dining (86)
Pool & Beach (16)
Business Centre & Event Rooms (19)
Family and Play Areas (8)
Questions & Answers
Ask a question
Michelle W
6 April 2017|
AnswerShow all 2 answers
Response from Lester M | Reviewed this property |
Yes they are very helpful
0
Votes
Peru201193
12 March 2017|
AnswerShow all 12 answers
Response from Daniel F | Reviewed this property |
I'd say allocate about 30-40 minutes max for the cab ride. There's a taxi service in the lobby across from the reception desk.
1
Vote
Sue J
5 January 2017|
AnswerShow all 6 answers
Response from BRETT A | Reviewed this property |
It is also in the Las Condes Vitacura area. There is a subway station about 5 blocks from the hotel
0
Votes
Room Tips
"Suites ending in 11 (eg 1411) have a fantastic panoramic city view."
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"Great views high up. The corner rooms are wonderful!"
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"Corner room had a great view."
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"Good views from upper level rooms, nice lounge area, excellent service, good location, great for business..."
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