We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

NH Ciudad de Santiago

avatar-imageavatar-imageavatar-image
Traveller (587)
360
Panoramas (11)
Room & Suite (369)

View prices for your travel dates

Hotel direct offer!GET EXTRA BENEFITS!
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.

About

#53 of 230 hotels in Santiago
Location
Cleanliness
Service
Value
NH Ciudad de Santiago is an elegant four-star hotel that offers an excellent location in the Chilean capital, just steps away from Avenida Providence, one of the city's main arteries, and just one block from the nearest metro line.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Airport transportation
Business Centre with Internet Access
Conference facilities
Baggage storage
Wifi
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Special diet menus
Car hire
Taxi service
Banquet room
Meeting rooms
Concierge
Non-smoking hotel
Shared lounge / TV area
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Show more
Room features
Soundproof rooms
Air conditioning
Room service
Safe
Telephone
Minibar
Flatscreen TV
Complimentary toiletries
Hair dryer
Show more
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Mid-range
Green
Languages Spoken
English, Spanish, Portuguese
Hotel links
Special Offer:GET EXTRA BENEFITS!

Location

Avenida Condell 40 Providencia, Santiago 11100 Chile
Name/address in local language
NH Ciudad de Santiago
1,809Review63Q+A43Room tips
Traveller rating
  • 659
  • 735
  • 304
  • 73
  • 38
Time of year
Traveller type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Most Recent
avatar-image
SandraPittsburgh_PA wrote a review Mar 2024
Pittsburgh, PA190 contributions178 helpful votes
We booked the NH Ciudad de Santiago Hotel post-cruise for 3 nights. The hotel is very centrally located and within easy walking distance to many sites. The hotel was modern, quiet, clean, and comfortable. We upgraded to a suite; the extra room to spread out with our luggage was well worth the additional cost. We included breakfast in our booking which was very nice with many choices. You can also request made-to-order eggs or omelets. Another bonus to this hotel is that there are many outstanding restaurants located within a 1 to 6 block radius. Honestly, we really loved Santiago. It is truly a very cosmopolitan city with so much to offer. The people there are very warm and personable. Santiago just has a really great VIBE! If ever in Santiago again, we will most definitely book this hotel. It was perfect! 10 out of 10!!!
Read more
Date of stay: March 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
zx12a1 wrote a review Feb 2024
Yorkshire110 contributions25 helpful votes
Check in a little bumpy. Requested a quiet room and given one on 3rd floor (2nd in English) facing the car park and opposite the lift. 3rd try and in a corner on the 11th floor. However the staff couldn't do enough after this. Rooms & corridors could do with updating, somewhat grubby. A bottle of water & tea & coffee in the room on arrival. Nothing after this, payment required. Bed comfortable & clean every day. No outside space but i should have noted this. Breakfast pretty good. All in all not 4 star or worth the price paid.
Read more
Date of stay: February 2024Trip type: Travelled as a couple
Room Tip: Find a hotel with balconies and/or a pool if you want to relax. We had our own towels and a park...
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Maria Virginia Calderon, General Manager at NH Ciudad de Santiago
Responded Feb 12, 2024
Dear Guest, We appreciate the time you took to send us your feedback on your experience at our hotel. We will work on the details mentioned to further improve our service. Looking forward to welcome you again on your visits to Santiago. Best regards, Nh Ciudad de Santiago Staff
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Inspire471481 wrote a review Jan 2024
Middleton, Idaho1 contribution
2 couples stayed in this hotel for 3 nights after a cruise from 1/22 to 1/25/24. Beautiful hotel and excellent rooms. Breakfast was elaborate and delicious. I would very much recommend this hotel to anyone. In a safe area with lots of students around and many restaurants to choose from. Hotel desk was also very helpful in arranging tours. I would definitely stay there again if I ever go back to Santiago.
Read more
Date of stay: January 2024
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Maria Virginia Calderon, Director General at NH Ciudad de Santiago
Responded Feb 2, 2024
Dear Guest Thank you very much for your review. We are pleased to know that we have met your expectations. We hope to see you again
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Aris G wrote a review Jan 2024
10 contributions5 helpful votes
Overall, my stay at this hotel was good. I stayed at a room on the 11th floor. It was very spacious and quiet. It had a separate living room, separate large bedroom with a comfy king size bed, large bathroom and huge walk-in closet. The reason I did not give it 5 stars is because the gym was closed the whole week I stayed there. If I knew the gym was closed, I would have stayed somewhere else. They need to disclose that when booking and provide alternatives or compensation. Also, I ordered a burger as room service and it was not good. There are lots of great restaurants within walking distance. I would stay here again.
Read more
Review collected in partnership with NH Hotels
Date of stay: January 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Maria Virginia Calderon, Director General at NH Ciudad de Santiago
Responded Feb 2, 2024
Aris We appreciate your preference, comments and rating. We hope to welcome you again so you can enjoy the gym which is completely renovated and available. Kind regards
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Brenda S wrote a review May 2023
1 contribution
The staff was friendly and very helpful. Breakfast was beautifully done with a great assortment of choices for the buffet. I had several great meals there. The room was comfortable with a separate siting room. The best part was the compassion of the staff when I became seriously ill. They were outstanding.
Read more
Date of stay: March 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Maria Virginia Calderon, Director General at NH Ciudad de Santiago
Responded Jul 13, 2023
Brenda Thank you so much for your feedback and comments, our staff will be very happy to know it. Hope to see you again. Kind regards.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Brenda S wrote a review May 2023
1 contribution
NH Ciudad de Santiago is a wonderful, welcoming hotel where the friendly, helpful staff, great meals, and lovely rooms make being there as comfortable as home. There is simply no work involved, and each day flies by as you live your best life in Santiago, Chile! Also note, this staff has great compassion and helped me when I became ill on my trip. I will always be grateful!
Read more
Review collected in partnership with NH Hotels
Date of stay: March 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Maria Virginia Calderon, Director General at NH Ciudad de Santiago
Responded Jul 13, 2023
Brenda Thank you so much for your feedback and comments, our staff will be happy to see you again. Kind regards.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
CMP50 wrote a review Apr 2023
Barcelona, Spain54 contributions34 helpful votes
Good hotel in quiet residential area, but within easy walking or metro distance of the centre. Several good restaurants nearby. Large modern room, good bathroom, varied breakfast, extremely helpful staff. It's difficult, for once, to think of criticisms.
Read more
Date of stay: March 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Maria Virginia Calderon, General Manager at NH Ciudad de Santiago
Responded Apr 26, 2023
Dear guest We appreciate your comment, as well as your rating. We hope to see you again. Kind Regards!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Ricardo S wrote a review Mar 2023
10 contributions6 helpful votes
To say this is an excellent hotel with a great location, service, facilities, and comfort really sums it up, but let me share just a little story. When my wife and I arrived at the airport and took what we thought was a legitimate taxi, we came to find out that it was actually a pirate with a black and yellow car exactly like the "official taxi". When we discovered our credit card had been compromised, the staff (front desk staff were the best I have ever dealt with, and I travel a lot) had their security chief go over security camera footage to observe our transaction in front of the hotel in an attempt to further identify the pirate by reading the license plate number. Too make a long story short, with their help our credit card problem was resolved, and we were "off the hook". That alone should do it, but the hotel was clean, the rooms were very comfortable, and the breakfast area was as good as I have ever seen (and it was included). Again, I cannot recommend this hotel enough...if you go to Santiago, wish to stay in the heart of the city close to the metro, and want to deal with people who really care about you and go above and beyond excellent service, STAY IN THIS HOTEL! You will have no regrets.
Read more
Date of stay: February 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Do not miss breakfast!
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Maria Virginia Calderon, Director General at NH Ciudad de Santiago
Responded Jul 13, 2023
Dear Guest Thank you so much for your comments, for us it will always be a pleasure to help you, it is our main purpose. We hope to see you soon again. Kind Regards.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
mollstone wrote a review Feb 2023
Reigate, United Kingdom64 contributions38 helpful votes
I have had the pleasure of staying here several times recently. The reception staff were extremely helpful and friendly. Bar staff and restaurant staff also so brilliant. Food very good. Rooms were clean and well appointed and the hotel is situated within walking distance of metro and other attractions. I thoroughly recommend it .
Read more
Review collected in partnership with NH Hotels
Date of stay: February 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Maria Virginia Calderon, Director General at NH Ciudad de Santiago
Responded Jul 13, 2023
Dear Guest Thank you so much for your feedback, it is our main purpose create memorable experience and offer good service. Hope to see you again. Kind Regards
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Gi M wrote a review Jan 2023
Sao Paulo, SP25 contributions5 helpful votes
NH Ciudad de Santiago is a nice, cozy and well located hotel. The lobby, restaurant and bar are modern and well decorated. The room seems a bit dated, but apart that the air conditioning blows directly to the bed, it's very confortable with a big bathroom. The breakfast is varied and delicious. Most of all the service is impecable! The front desk people will give you directions to anywhere and get you a cab in no time. Loved it!
Read more
Date of stay: January 2023
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Maria Virginia Calderon, General Manager at NH Ciudad de Santiago
Responded Jan 26, 2023
Dear Guest Thank you so much for your comment. We hope you consider us again as a lodging option. We'll be wating for you! Kind regards!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Previous
123456
Not the right property for you?
There are more places to choose from in the Santiago area.
PRICE RANGE
C$111 - C$146 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
nh ciudad de santiago hotel santiago, nh hotels santiago, nh hotel santiago
LOCATION
ChileSantiago Metropolitan RegionSantiagoProvidencia
NUMBER OF ROOMS
122
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

NH Ciudad de Santiago - UPDATED 2024 Prices, Reviews & Photos

Frequently Asked Questions about NH Ciudad de Santiago
Which popular attractions are close to NH Ciudad de Santiago?
Nearby attractions include Metro Arte Santiago (0.1 km), Loom (0.4 km), and Iglesia de Los Santos Angeles Custodios (0.2 km).
What are some of the property amenities at NH Ciudad de Santiago?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at NH Ciudad de Santiago?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at NH Ciudad de Santiago?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at NH Ciudad de Santiago?
Yes, parking is available to guests.
What are some restaurants close to NH Ciudad de Santiago?
Conveniently located restaurants include Olan, Cafeteria Casa Salvo, and Donkame Yoko.
Are there opportunities to exercise at NH Ciudad de Santiago?
Yes, guests have access to a fitness centre and a sauna during their stay.
Does NH Ciudad de Santiago have airport transportation?
Yes, NH Ciudad de Santiago offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at NH Ciudad de Santiago?
Yes, dry cleaning and laundry service are offered to guests.
Does NH Ciudad de Santiago offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at NH Ciudad de Santiago?
The staff speaks multiple languages, including English, Spanish, and Portuguese.