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NH Ciudad de Santiago

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#52 of 194 Hotels in Santiago
Certificate of Excellence
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1,276 Reviews from our TripAdvisor Community

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Showing 212: English reviews
Manila, Philippines
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 1 week ago

Our room was quite big - it was a suite. We had two big luggages so enough space to pack. Bathroom was also spacious. Loved the breakfast good selection of fresh juices and there was warm cooked food. Hotel staff was helpful with our luggage also. Suggestion for all: better to call a taxi via Uber so it's cheaper.

Review collected in partnership with NH Hotels

Helpful?
Thank buzzlightyear182
EmondacaC, Gerente at NH Ciudad de Santiago, responded to this review

Dear Guest: First of all on behalf of all staff the NH Ciudad de Santiago Hotel I thank you for your comments, which will evaluate and we will make the changes needed to improve on those points where we are weakest. We always deliver and each of our guests an excellent service where professionalism and delivery of the hotel staff... More 

Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago via mobile

Room was very spacious and featured a large, comfortable king size bed. This room was one of the most comfortable rooms during my 4 week trip to South America. Large selection of foods offered at the buffet breakfast and very good quality. Hotel located within walking distance to city and public transport. Staff very helpful and easily organised day tours... More 

Helpful?
Thank Lauren F
EmondacaC, Gerente at NH Ciudad de Santiago, responded to this review

Dear Lauren: First of all on behalf of all staff the NH ciudad de Santiago Hotel, I thank you for your comments, which will evaluate and we will make the changes needed to improve on those points where we are weakest. We hope that in your next stay in Santiago your experience can be much better. Regards Esteban Mondaca Hotel... More 

2 reviews
Reviewed 2 weeks ago via mobile

The room and bathroom below the average NH. The suites have a meeting room table and chairs and are extremely dark and noisy since they are on street level. We changed rooms after one night and it was ok. Breakfast is good.

Helpful?
Thank Paulina R
EmondacaC, Gerente at NH Ciudad de Santiago, responded to this review
Google Translation

Estimada Paulina: Muchas Gracias por sus comentarios, realmente lo apreciamos mucho y lamentamos que en esta oportunidad la habitación asignada... More 

Lima, Peru
Level Contributor
29 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 24 August 2016

The hotel is well-situated. It is a short walk from the Salvador and Baquedano metro stops, a half block from the string of parks along the Mapocho River and across the river from the Bella Vista neighborhood, which is teeming with restaurants and bars. All of the rooms are suites, so you have plenty of space. The front-desk staff and... More 

Helpful?
1 Thank CaracasCorrespondent
EmondacaC, Gerente at NH Ciudad de Santiago, responded to this review

Dear Sr: First of all on behalf of all staff the NH Ciudad de Santiago Hotel, I thank you for your comments, which will evaluate and we will make the changes needed to improve on those points where we are weakest. We always deliver and each of our guests an excellent service where professionalism from our hotel staff to our... More 

Los Angeles, California
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 10 August 2016

Central to attractions - great breakfast offered in the mornings. If possible get a room on a higher floor and away from the elevator. Close to the park and great restaurants. Bar gets busy at night, enjoyable if you like to socialize.

Helpful?
Thank JennandCarla
EmondacaC, Gerente at NH Ciudad de Santiago, responded to this review

Dear Sr. First of all on behalf of all staff of NH Ciudad de Santiago Hotel, I thank you for your comments. We hope to see you soon. Regards Esteban Mondaca Hotel Director More 

Gainesville, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 August 2016

This hotel has the usual NH quality. It's location is superb, in the Providencia neighborhood of Santiago, very close to banks, offices and metro stations. The restaurant offers an excellent breakfast buffet and the food and wine selection for dinner is also very good.

Review collected in partnership with NH Hotels

Helpful?
1 Thank Manuel E F
EmondacaC, Gerente at NH Ciudad de Santiago, responded to this review

Dear Manuel: First of all on behalf of all staff NH Ciudad de Santiago Hotel, I thank you for your comments, We always deliver and each of our guests an excellent service where professionalism From our staff to our guests is our daily motivation. Therefore we hope that in your next stay your experience can be much better. Regards Esteban... More 

Sao Paulo, SP
Level Contributor
5 reviews
Reviewed 13 July 2016 via mobile

Large bedrooms, nice beds. Archeologic bathrooms, very bad showers and regular problems with the toilet. Regular breakfast with a good amount of options mainly of juice and sweets. Not much variation of bread and cheese. Wifi only works in very specific areas and still then is very bad. Very good heat in the rooms for cold nights. Good location, easy... More 

Helpful?
Thank receppas
EmondacaC, Gerente at NH Ciudad de Santiago, responded to this review

Dear Guest: First of all on behalf of all staff of NH Ciudad de Santiago Hotel, I thank you for your comments, which will evaluate and we will make the changes needed to improve on those points where we are weakest. We hope that your next stay in our Hotel your experience can be much better. Regards Esteban Mondaca Hotel... More 

Versailles, France
Level Contributor
32 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 7 July 2016

Very good service and staff and delicious breakfast. Decoration of the room was a bit basic and sad and cold, with a noisy A/C. TV should have more channels in French and englih. Pillows are horrible. The bathroom needs renovation.

Helpful?
1 Thank commeunavion
EmondacaC, Gerente at NH Ciudad de Santiago, responded to this review

Dear Mr. Thank you for your comments, which we reviewed and we are taking actions to make the stay of our guests a much better experience. It is noteworthy that during this month we are doing a renovation to all baths i n floors 8 and 9 to continue in the months of October onwards with the rest of the... More 

Oslo, Norway
2 reviews
Reviewed 30 June 2016

Good standard, clean, comfortable and big rooms, situated at a good and calm neighborhood. Good continental breakfast. Taxi service from the hotel, it is more expensive than common taxis but more comfortable and secure.

Helpful?
Thank MAQF1974
EmondacaC, Gerente at NH Ciudad de Santiago, responded to this review

Dear Guest: First of all on behalf of all staff of NH Ciudad de Santiago Hotel, I thank you for your comments. We always deliver to each of our guests an excellent service where professionalism and delivery from the hotel staff to our guests is our daily motivation. Therefore we hope that in your next stay your experience can be... More 

Bilbao, Spain
Level Contributor
3 reviews
Reviewed 29 June 2016

I really enjoyed during my stay in the hotel. Near Bellavista área. You can go to Bellavista in 10 minutes walking thoroug a beautiful stroll by O'Higgins avenue. Good breakfast with a wide variety of godos and, of course, pure orange juice.

Review collected in partnership with NH Hotels

Helpful?
Thank inigou2016
EmondacaC, Gerente at NH Ciudad de Santiago, responded to this review

Dear Guest: First of all on behalf of all staff of NH Ciudad de Santiago Hotel, I thank you for your comments. We always deliver to each of our guests an excellent service where professionalism of the hotel staff to our guests is our daily motivation. Therefore we hope that in your next stay in your experience can be much... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Airport Transportation
Official Description (provided by the hotel)
NH Ciudad de Santiago is an elegant four-star hotel that offers an excellent location in the Chilean capital, just steps away from Avenida Providence, one of the city's main arteries, and just one block from the nearest metro line. ... more   less 

Additional Information about NH Ciudad de Santiago

Address: Avenida Condell 40 | Providencia, Santiago 11100, Chile
Region: Chile > Santiago Metropolitan Region > Santiago > Providencia
Price Range: $126 - $194 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — NH Ciudad de Santiago 4*
Number of rooms: 122
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Priceline, NHHotels, Booking.com, HotelTravel.com, Odigeo, Travelocity and Agoda so you can book your NH Ciudad de Santiago reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Nh Ciudad De Santiago Hotel Santiago
Nh Hotels Santiago
Nh Hotel Santiago
Hotel Style:
#23 Business Hotel in Santiago
#27 Family Hotel in Santiago
#27 Luxury Hotel in Santiago
#33 Romantic Hotel in Santiago
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Questions & Answers

Here's what travellers have asked, with answers from NH Ciudad de Santiago staff and other travellers.
25 questions
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Questions? Get answers from NH Ciudad de Santiago staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No issues with the rooms I could see.”
 of 5 bubbles markboyd60, 22 May 2016 | Read review
“The suite is a good value for money.”
 of 5 bubbles saiyedaftab, 16 Apr 2016 | Read review
“Rooms in front of the square were fantastic”
 of 5 bubbles Rezaddr, 29 Mar 2016 | Read review
“ask for rooms with view on the Andes”
 of 5 bubbles 913am, 30 Dec 2015 | Read review
“High floor”
 of 5 bubbles mariamalburg, 24 Dec 2015 | Read review
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