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NH Ciudad de Santiago

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Traveller (516)
Room & Suite (358)
Dining (47)
Ratings and reviews
  • Excellent34%
  • Very good45%
  • Average17%
  • Poor3%
  • Terrible1%
Travellers talk about
“water damage”(3 reviews)
“huge suite”(3 reviews)
“nice hotel”(18 reviews)
View all reviews
What's included
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Restaurant
4 Star Hotel
NH Ciudad de Santiago is an elegant four-star hotel that offers an excellent location in the Chilean capital, just steps away from Avenida Providence, one of the city's main arteries, and just one block from the nearest metro line.
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Location and contact
Avenida Condell 40 | Providencia, Santiago 11100, Chile
Hotel website
15.5 km to Arturo Merino Benitez Airport
57 restaurants are within a 0.5 km radius
1.6 km from Cerro Santa Lucia
View nearby attractions and restaurants
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Rooms
Jul. 29Jul. 30
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,596)
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258 results
Traveller rating
54
122
56
18
8
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54
122
56
18
8
Show reviews that mention
All reviewswater damagehuge suitenice hotela separate living roombella vista areabathroom doorrecommend this hotelchillibreakfast servicesitting roomcoffee makershort walkbreakfast was excellentwithin walking distanceair conditioninghotel is locatedandes mountains
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1 - 5 of 258 reviews
Reviewed 2 weeks ago

I had 3 nights here for tourism after 3 nights in the NH Plaza Santiago for work. Although and older building I preferred the location and the receptionist were more pleasant in the NH Ciudad Santiago more. The room (1010) was massive and very clean....More

Thank Lotty79
Response from Carla A, Gerente at NH Ciudad de SantiagoResponded 2 weeks ago

Dear Lotty79: Thank you very much for your review and your kind comment. We are very glad to know that our Front staff, cleanliness and breakfast have been above your expectations; we feel very glad as a team to know you lived this good time...More

Reviewed June 4, 2018 via mobile

The NH Ciudad was a pleasant surprise. The room was large - in fact it was a suite with sitting room and bedroom. The bed was very comfortable. The staff were friendly and helpful and the breakfast excellent - they even cook eggs and bacon...More

Thank Robert S
Response from icastilloalvarado, Director de Recepción at NH Ciudad de SantiagoResponded June 5, 2018

Dear Mr Robert S It is a real pleasure to read your comments , all our team feel grateful for sharing your experience with us We will be waiting for you anytime you visit Santiago Kindest regards Ignacio Castillo Front Office Manager

Reviewed May 25, 2018 via mobile

Firstly the negative, the walls are thin and wooden flooring means scraping furniture at 4am is never good. Nice hotel with attentive staff tho. 15 minutes walk into the old town where there are plenty of bars and restaurants. Food at the hotel is decent...More

Thank billr180
Response from icastilloalvarado, Director de Recepción at NH Ciudad de SantiagoResponded May 28, 2018

Dear Mr Billr180 Thank you very much for sharing your coments with all the Triapadvisor travelers. We are so glad you find our Hotel good and near every atracion of Santiago We are going to be waiting for a next stay to give you the...More

Reviewed May 11, 2018

The hotel was ideally located in a nice area of provendcia and has lovely staff ready to help. The breakfast spread is very good. The hotel lounge and other facilities are adequate. The overall room decor of the room is perfect

Review collected in partnership with NH Hotels
Thank rprabhala
Response from icastilloalvarado, Director de Recepción at NH Ciudad de SantiagoResponded May 14, 2018

Dear Mr rprabhala; It is a real pleasure to read your comments , all our team feel grateful for sharing your experience with us We will be waiting for you anytime you visit Santiago Kindest regards Ignacio Castillo Front Office Manager

Reviewed May 3, 2018

The rooms are big (2 rooms), beds comfy and clean sheets. Hotel needs overall updating/painting/cleaning. Doors show water damage from years of steamy showers. Not every room has a coffee maker. Area is a little shady being close to the college. Night and day difference...More

Review collected in partnership with NH Hotels
Thank aduncan2018
Response from icastilloalvarado, Director de Recepción at NH Ciudad de SantiagoResponded May 3, 2018

Dear Mr aduncan2018 Thank you for your stay and taking the time to give us your appreciation about your experience here , all the things you mention are really important for us because it is a chance to improve and continue with our philosophy of...More

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About
Amenities
Top amenities
Restaurant
Room Service
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Wheelchair Access
Meeting Rooms
Laundry Service
Banquet Room
Non-Smoking Hotel
Airport Transportation
Breakfast included
Dry Cleaning
Concierge
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Sauna
Details
Price range
US$17 - US$128 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Best Value Hotel in Santiago
#21 Family Hotel in Santiago
#23 Business Hotel in Santiago
#32 Romantic Hotel in Santiago
#33 Luxury Hotel in Santiago
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$17 - US$128 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Best Value Hotel in Santiago
#21 Family Hotel in Santiago
#23 Business Hotel in Santiago
#32 Romantic Hotel in Santiago
#33 Luxury Hotel in Santiago
Room types
Non-Smoking Rooms, Suites, Family Rooms
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Traveller (516)
Room & Suite (358)
Dining (47)
Pool & Beach (3)
Amenities (23)
Family and Play Areas (8)
Questions & Answers
Ask a question
MarraOO7
November 13, 2017|
Answer
Response from icastilloalvarado | Property representative |
Dear Marra007 , thank you for chosing Nh Ciudad de Santiago , a private taxi from the Hotel to San Antonio will cost you approximately 300 USD ( it's a long distance) Kindest regards Ignacio Castillo Front Office Manager
0
Votes
Google Translation
MarraOO7
October 12, 2017|
AnswerShow all 2 answers
Response from icastilloalvarado | Property representative |
Dear Mrs Marra,thanks for your question San Antonio is near from Valparaiso , so you have to take a bus from San Antonio to Santiago, then at central station a taxi or subway ( Salvador Station) to our Hotel Kindest regards
1
Vote
Google Translation
Keota A
September 30, 2017|
AnswerShow all 3 answers
Response from icastilloalvarado | Property representative |
Dear Mr Keota, Thank you for your question! , we dont have shuttle, only private taxi , the cost is 27.000 CLP. Kindest regards
0
Votes
Google Translation
Room Tips
"Some rooms have a balcony but almost all are quiet and very spacious."
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"email the hotel with your requirement prior to your visit"
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"Taxis issue: all three taxis we used at first said, at first, that they did not know this hotel, even though..."
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"Corner room is best"
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