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NH Ciudad de Santiago

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#52 of 194 Hotels in Santiago
Certificate of Excellence
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1,276 Reviews from our TripAdvisor Community

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There are newer reviews for NH Ciudad de Santiago
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Showing 212: English reviews
Montevideo, Uruguay
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 23 June 2016

I traveled with my husband in june 2016 Excellent Breakfast really And Location is Very close to Bella Vista for dinner and go out Bedroom are big and confortable we lovte View. I think cleanliness and amennities could improve

Review collected in partnership with NH Hotels

Helpful?
1 Thank soteloe
EmondacaC, Gerente at NH Ciudad de Santiago, responded to this review

Dear Guest: First of all on behalf of all staff of NH Ciudad de Santiago Hotel, I thank you for your comments, which will evaluate and we will make the changes needed to improve on those points where we are weakest. We always deliver to each of our guests an excellent service where professionalism and delivery from the hotel staff... More 

Perth, Western Auatralia
2 reviews
Reviewed 14 June 2016

A nice hotel in a reasonably quiet area. Staff are friendly and helpful if you ask. If walking, you need to navigate by the mobile phone company building. The restaurant is not open on weekends. We were advised to be off the streets by 5:30pm, but this seemed to be overly conservative based on our experience.

Review collected in partnership with NH Hotels

Helpful?
Thank Geoff L
EmondacaC, Gerente at NH Ciudad de Santiago, responded to this review

Dear Guest: First of all thank you very much for your comments, for the whole team of NH Ciudad de Santiago are very important and we appreciate it very much. We really hope that we can serve returning again and make your stay better. Regards Esteban Mondaca Hotel Director More 

Barcelona, Spain
Level Contributor
74 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 29 May 2016 via mobile

Hotel situated in a good area in the city. The rooms are like apartments, so spacious and comfortably decorated. Large and comfy bed. Pillows are as hard as a brick thou. The bathroom could be renovated as it's very outdated but is well equipped. The heating/AC system is so noisy you actually have to turn it off in order to... More 

Helpful?
1 Thank Eva T
EmondacaC, Gerente at NH Ciudad de Santiago, responded to this review

Dear Eva: First of all on behalf of all staff NH Ciudad de Santiago I thank you for your comments. It is important to our hotel which you tells us. For your information the hotel this June began a remodel of the bathrooms of the rooms and modernize this area. We hope that on your return you can see the... More 

New York City, NY, United States
Level Contributor
60 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 25 May 2016

This hotel is easy to find from the metro. The guest service is a bit lacking but not rude, just aloof. The rooms are large and modern but looks like the renovation was done quickly and cheaply as lots of the fixtures were damaged and bathroom lighting was poor making it a bit difficult to get ready for dinner each... More 

Helpful?
Thank Mark B
EmondacaC, Gerente at NH Ciudad de Santiago, responded to this review

Dear Guest: First of all we want to thank your comments and at the same time report that since June we will begin a process of remodeling our rooms, especially improving the bathroom and ilumiacion. We hope that in your next visit you can have a much better stay. Sincerely Esteban Mondaca Hotel Director More 

Brisbane, Australia
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 22 May 2016

The hotel was in a good location to see Santiago. Room was clean, good shower and bed good. Breakfast OK. We walked to restaurants and there was a 24hr shop very close. Area seemed quite nice and safe.

Helpful?
Thank markboyd60
EmondacaC, Gerente at NH Ciudad de Santiago, responded to this review

Dear Guest: First of all on behalf of all staff of NH Ciudad de Santiago Hotel, I thank you for your comments. We always deliver and each of our guests an excellent service where professionalism and delivery from our staff to our guests is our daily motivation. Therefore we hope that in your next stay your experience can be much... More 

Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 17 May 2016 via mobile

We have 2 rooms booked. One with king bed and one with 2 single beds. The rooms/suites are spacious and the beds comfortable. Breakfast was standard. The free WiFi is bad. It keeps dropping out and it won't let you into certain sites (like online banking). We have been travelling in South America for 3 weeks and this hotel has... More 

Helpful?
Thank Veno N
EmondacaC, Gerente at NH Ciudad de Santiago, responded to this review

Dear Sr: First of all on behalf of all staff of NH Ciudad de Santiago, I thank you for your comments, which will evaluate and we will make the changes needed to improve on those points where we are weakest. We always deliver and each of our guests an excellent service delivery From our hotel staff to our guests is... More 

Edgmont, PA
Level Contributor
160 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 4 May 2016

This hotel has all suites! The rooms are very nice, large, and clean. The bathrooms are large. There is a "big eye" mirror in the bathroom for makeup application for those of us who are getting a little older! The lobby is attractive and there is a bar. The only negative was that they ran out of ingredients to prepare... More 

Helpful?
Thank NRMEdgmont
EmondacaC, Gerente at NH Ciudad de Santiago, responded to this review

Dear Guest: First of all on behalf of all staff of NH Ciudad de Santiago, I thank you for your comments. Our team makes every effort to deliver an excellent service to our guests, this is our daily motivation. Thank you again for those comments and I hope to receive you personally on your next visit. Regards Esteban Mondaca More 

Chandler, Arizona
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 May 2016

Hotel 'room' was actually a suite! Great location near a subway stop...and Santiago has a great subway system! Staff was great. Nice breakfast selection. Hotel staff helped with tour arrangements and dining options outside the hotel.

Helpful?
Thank Maristhom
EmondacaC, Gerente at NH Ciudad de Santiago, responded to this review

Dear Guest: First of all on behalf of all staff of NH Ciudad de Santiago, I thank you for your comments. Our Staff deliver to each of our guests an excellent service where professionalism and delivery of the hotel staff to our guests is our daily motivation. Therefore hope that your next stay your experiencecan bemuch better. Regards Esteban Mondaca... More 

Sao Paulo, SP
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 27 April 2016

Well located hotel, close to subway station, walking distance to Patio Bellavista, secure area you can walk at night, rooms are huge! Breakfast was good as well. Very good choice with a reasonable price in Providencia!

Helpful?
Thank Flaviaof
EmondacaC, Gerente at NH Ciudad de Santiago, responded to this review

Dear Flavia: First of all on behalf of all staff of NH Ciudad de Santiago Hotel, I thank you for your comments. We always deliver to each of our guests an excellent service where professionalism and delivery of the hotel staff to our guests is our daily motivation. Therefore we hope that your in your next stay your experience can... More 

Fort McMurray, Alberta
Level Contributor
52 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 25 April 2016

We stayed here for a couple nights while in Santiago. It was very central to sub-way lines, parks, local attractions. It wasn't walking distance to a lot of restaurants and I think the hotel buffet is really the easiest breakfast for mornings, as there wasn't anything highly-rated close by. Descent coffee - which if you are visiting Chile from other... More 

Helpful?
Thank Rolly73
EmondacaC, Gerente at NH Ciudad de Santiago, responded to this review

Dear Guest: First of all on behalf of all staff of NH Ciudad de Santiago Hotel, , I thank you for your comments. We always deliver to each of our guests an excellent service where professionalism and delivery of the hotel staff to our guests is our daily motivation. Therefore hope that in your next stay in your experience can... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Airport Transportation
Official Description (provided by the hotel)
NH Ciudad de Santiago is an elegant four-star hotel that offers an excellent location in the Chilean capital, just steps away from Avenida Providence, one of the city's main arteries, and just one block from the nearest metro line. ... more   less 

Additional Information about NH Ciudad de Santiago

Address: Avenida Condell 40 | Providencia, Santiago 11100, Chile
Region: Chile > Santiago Metropolitan Region > Santiago > Providencia
Price Range: $128 - $196 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — NH Ciudad de Santiago 4*
Number of rooms: 122
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Odigeo, HotelTravel.com, Priceline, Travelocity, NHHotels and Agoda so you can book your NH Ciudad de Santiago reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Nh Ciudad De Santiago Hotel Santiago
Nh Hotels Santiago
Nh Hotel Santiago
Hotel Style:
#23 Business Hotel in Santiago
#27 Family Hotel in Santiago
#28 Luxury Hotel in Santiago
#33 Romantic Hotel in Santiago
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Questions & Answers

Here's what travellers have asked, with answers from NH Ciudad de Santiago staff and other travellers.
25 questions
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Questions? Get answers from NH Ciudad de Santiago staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No issues with the rooms I could see.”
 of 5 bubbles markboyd60, 22 May 2016 | Read review
“The suite is a good value for money.”
 of 5 bubbles saiyedaftab, 16 Apr 2016 | Read review
“Rooms in front of the square were fantastic”
 of 5 bubbles Rezaddr, 29 Mar 2016 | Read review
“ask for rooms with view on the Andes”
 of 5 bubbles 913am, 30 Dec 2015 | Read review
“High floor”
 of 5 bubbles mariamalburg, 24 Dec 2015 | Read review
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