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Four Points by Sheraton Santiago

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Traveller (211)
Room & Suite (81)
Dining (16)
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Overview
  • Excellent28%
  • Very good54%
  • Average15%
  • Poor2%
  • Terrible1%
Travellers talk about
“los leones”(19 reviews)
“great location”(33 reviews)
“costanera center”(10 reviews)
AMENITIES
Free Wifi
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
3 Star Hotel
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Rooms
Jun. 3Jun. 4
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1 room, 2 adults, 0 children
Standard Room
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Reviews (762)
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242 results
Traveller rating
48
133
44
12
5
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LanguageEnglish
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48
133
44
12
5
Show reviews that mention
All reviewslos leonesgreat locationcostanera centerprovidencia areaspg platinumhotel is locatedsculpture parkupgraded to a suitethe room was nicebusiness hotelnice areaquiet streetclose to metro stationhotel stafffew blockslatin americacomfortable hotel
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1 - 5 of 242 reviews
Reviewed 4 days ago

We were at this hotel for our pre cruise stay. It was very convenient, close to subway, restaurants, etc. The room was clean and quiet. Staff was helpful, especially the arrangement for airport pick ups, port transfer and a short excursion. I will definitely stay...More

Thank happydiner168
Response from Silvana M, Guest Relations Manager at Four Points by Sheraton SantiagoResponded yesterday

Dear guest, Thank you for giving us a nice review and for recommending our hotel to other travelers. We are sure that all of our hotel staff enjoyed meeting your needs as much as you have enjoyed your stay. Warmest regards, Hotel Four Points by...More

Reviewed 2 weeks ago

I had a 3 night stay here. Rooms are spacious, shower might be a tad on the tight size. Wifi works great. Staff are friend. They have an in house tour and I organised a trip to Valparaiso and my airport transfer through them. That...More

Thank Globaltrotter74
Response from Silvana M, Guest Relations Manager at Four Points by Sheraton SantiagoResponded 2 weeks ago

Dear Guest, Thank you for your comment and for have been your choice in Santiago. We are glad to know that you enjoyed your stay and hope to see you in our hotel in a near future Best regards, Hotel Four Points by Sheraton Santiago

Reviewed April 12, 2018

I traveled to Santiago again on business, and really enjoyed my stay at the Four Points hotel. Location: - The location was perfect for my purposes. It was close enough to walk to our office as well as many shops/restaurants. Even better, it is closely...More

Thank TravelPeteZA
Reviewed April 12, 2018

Wife and I were here on two separate occasions totaling 3 nights during the same Chilean trip. We sandwiched our Patagonia trip with this hotel. The hotel is easy to get to via public transit from the airport. We took advantage of that on our...More

3  Thank Frank L
Response from Silvana M, Guest Relations Manager at Four Points by Sheraton SantiagoResponded 2 weeks ago

Dear Frank, Thank you for giving us a nice review . We are sure that all of our hotel staff enjoyed meeting your needs as much as you have enjoyed your stay. Warmest regards, Hotel Four Points by Sheraton Santiago

Reviewed April 10, 2018 via mobile

The worst part is no notifications that the hotel is being renovated until you get to the room and find a note saying we provide you with earplugs so you can try to sleep. The room has been quite from 7 to 10 pm then...More

Thank Johnpaul M
Response from Silvana M, Guest Relations Manager at Four Points by Sheraton SantiagoResponded April 11, 2018

Dear guest, Thank you for choosing our hotel and your sincere opinion. Your comments are very important to us and help us to improve. We are working with the departments involved based on your suggestions. Kindest regards, Team Four Points by Sheraton Hotel Santiago

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Business Centre with Internet Access
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$104 - US$186 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#25 Family Hotel in Santiago
#32 Business Hotel in Santiago
#39 Romantic Hotel in Santiago
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$104 - US$186 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#25 Family Hotel in Santiago
#32 Business Hotel in Santiago
#39 Romantic Hotel in Santiago
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (211)
Room & Suite (81)
Dining (16)
Pool & Beach (10)
Business Centre & Event Rooms (6)
Family and Play Areas (2)
Questions & Answers
Ask a question
Andreas W
April 23, 2017|
AnswerShow all 3 answers
Response from heysteph | Reviewed this property |
Sorry for the delay. I do not know if there are laundry services. There may be within walking distance in the neighborhood though.
0
Votes
Frank D
January 31, 2016|
AnswerShow all 3 answers
Response from Douglas R | Reviewed this property |
Sorry, I have no idea....but if is I would suggest its cheap. Santiago is great value.
1
Vote
Mahmudul A
May 22, 2015|
AnswerShow all 4 answers
Response from DHIRENDRA J | Reviewed this property |
We went by bus then metro it was very easy and cheap. You can take a taxi too.
0
Votes
Room Tips
"Top Rooms facing back have view to Cordillera"
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"Street facing rooms are LESS noisy"
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"Do not expect complimentary early check-in"
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"Choose rooms facing the Cordillera (east)"
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