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San Cristobal Tower

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422 Reviews from our TripAdvisor Community

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Showing 234: English reviews
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Santiago, Chile
Reviewed 2 weeks ago

We live in Santiago and decided to spent a weekend al the hotel for rest and relax. The hotel is located not less than 8 blocks from public transportation. This Sheraton hotel is not one but two. One is the old Sheraton hotel and the other the newer San Cristobal Tower. Two buildings conected by one common lobby. All common...

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Helpful?
Thank Davidcastro
Howie B, Director General at San Cristobal Tower, responded to this review

Many thanks for your comments on our complex urban resort. Definitely the rooms facing the Andes are better, so good recommendation. So sorry for the hotel taxi service experience and price, Uber is a great alternative. Please visit us again, we are a great choice to run away from Santiago but remain in it. Best regards Howie Brown General Manager

toronto,ON
Reviewed 2 weeks ago

The tower offers spacious rooms and all the amenities you want. But the real plus here is the lounge with its bar and excellent bar food, the view and the 6:30-9:00 evening hours that offer perfect relaxation after a day of touring. The breakfast buffet is one of the best I've seen in terms of choice and their smoked salmon...

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Helpful?
Thank wired
Howie B, Director General at San Cristobal Tower, responded to this review

Lovely comments on our hotel, the food but above all on our Associates, I am proud that they delivered top notch services during your stay. Thanks for sharing. Best regards Howie Brown General Manager

Reviewed 2 weeks ago

Fairly well located for Bellavista and a short hop over the Mapocho for downtown Santiago. This is a proper 5 star hotel with excellent service, superb rooms, and a brilliant breakfast with a view on the 21st floor. We spent the day, with a late checkout, poolside before our evening flight home. The pool area is oasis like with an...

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Helpful?
Thank Robert W
Howie B, Director General at San Cristobal Tower, responded to this review

Great that you enjoyed our urban resort feeling. Nothing better before jumping on to a long flight. Many thanks for sharing your experience with us. Please visit us again. Regards Howie Brown General Manager

Scotland
Reviewed 4 weeks ago

When we arrived rather tired and weary from a day's touring round Valperaiso we were delighted to hear we had been upgraded. How fantastic. The Tower was the perfect hotel experience. Lovely room, comfortable beds, accommodating staff. We enjoyed a complimentary cocktail and finger buffet in the Tower Room 21. The view from here is spectacular. Not exactly in a...

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Helpful?
Thank AnitaMargaret
Howie B, Director General at San Cristobal Tower, responded to this review

Loved that you enjoyed a well deserved upgrading and that you could enjoy our Luxury Collection property. Will share your comments with our Associates. Come back soon. regards Howie Brown General Manager

Miami, Florida
Reviewed 5 weeks ago

We made reservations at the Sheraton Convention Center and were upgraded to the San Cristobal Towers Hotel next door. Their rooms are luxurious, their hotel is very clean and their staff is professional while caring at the same time. Great drive to serve their customers! They have Free Wifi. Their rooms are nice and quiet!

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Helpful?
Thank Alfred R
Howie B, Director General at San Cristobal Tower, responded to this review

Nothing better to begin my morning, your lovely comments regarding our hotel and staff will be shared. We feel very proud of them and your feedback is highly valued. Please make sure to visit us again. best regards, Howie Btrown General Manager

naperville, il
Reviewed 9 February 2017

We stayed here for one night before boarding a cruise ship. We found the staff to be friendly and helpful, the room was clean and spacious. The breakfast buffet had a large assortment of fruits, pastries and other items. We were very pleased with our decision to stay here.

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Helpful?
Thank Pam H
Howie B, Director General at San Cristobal Tower, responded to this review

Dear Guest Thanks very much for your short but lovely message about your recent experience. Our staff makes the difference. Best regards Howie Brown General Manager

Shawnee Mission, Kansas
Reviewed 2 February 2017

Run by Sheraton and their food was terrible and always cold: even their steaks! Staff was friendly and helpful. We paid $1,000 for what Trip Advisor could have got for us for one-half.Disappointed!!!!

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Helpful?
Thank Lisa S
Management response:

Thank you for shared your comments with us, we are very sorry for not meet your expectations, we will share your comments with our kitchen team in order to review your suggestion Kind regards. Alejandro Larrondo Executive Assistant Manager

Rockford
Reviewed 10 January 2017

My wife and were guests in the hotel for three nights during Christmas week. The hotel was the perfect choice! Marco, the concierge, was incredibly knowledgeable and helpful. He told us about the best markets, museums, and parks in town. He even arranged a city tour for us in English. The food was exceptional in the hotel. The complementary appetizers...

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Helpful?
Thank Carl K
edison
Reviewed 8 January 2017

This is one of the best places to stay in Santiago and my second visit to the Tower (third to the combined hotel). The rooms are spacious, immaculate and comfortable. The staff attentive and friendly. It is the upscale side of another hotel, and so is physically connected, so there is a nice pool and an excellent restaurant on premisis....

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Helpful?
Thank richard l
Management response:

Thank you for shared your comments with us, it is very important for us received feedback from our frequent guests, we will revised your concerns with our gym in order to improve the service in this area We look forward to see you soon Kind regards. Alejandro Larrondo Executive Assistant Manager

Bury St Edmunds, United Kingdom
Reviewed 5 January 2017 via mobile

Excellent hotel and location. Good wheelchair access. They unlock a door so you can get in the front entrance. The restaurant is on floor 21 and there is a ramp up to it. The problem for the breakfast 'rush' was a lot of cruise passengers needing tables at the same time and what appeared to be one or two waitresses...

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Helpful?
Thank gingko2

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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Paid Wifi
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
With the majestic Andes Mountains as a backdrop, San Cristobal Tower, Santiago provides a sophisticated service in a privileged location. Nestled among parks and gardens in Providencia, just a few minutes away from the airport and conveniently located nearby museums, art galleries, theaters, restaurants and bars. ... more   less 

Additional Information about San Cristobal Tower

Address: Josefina Edwards de Ferrari 100, Santiago 8320000, Chile
Region: Chile > Santiago Metropolitan Region > Santiago
Price Range: $306 - $455 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — San Cristobal Tower 5*
Number of rooms: 139
Reservation Options:
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Also Known As:
San Cristobal Tower Hotel Santiago
San Cristobal Hotel
San Cristobal Santiago
Hotel Style:
#15 Spa Hotel in Santiago
#24 Business Hotel in Santiago
#26 Luxury Hotel in Santiago
#28 Romantic Hotel in Santiago
#39 Family Hotel in Santiago
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Questions & Answers

Here's what travellers have asked, with answers from San Cristobal Tower staff and other travellers.
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Honolulu, HI
3 months ago
Honolulu, HI
2 months ago

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Questions? Get answers from San Cristobal Tower staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't miss the lounge at sunset.”
 of 5 bubbles wired, 3 Mar 2017 | Read review
“Rooms were very quiet and the higher you go the more spectacular the view”
 of 5 bubbles , 3 Mar 2017 | Read review
“Mountains and city scape I doubt if it makes much difference where your room is.”
 of 5 bubbles AnitaMargaret, 19 Feb 2017 | Read review
“Be nice to their staff and they will go out to their way to try to please you!”
 of 5 bubbles 881alfredr, 15 Feb 2017 | Read review
“Choose back to look out on mountains!”
 of 5 bubbles lisasK7686YY, 2 Feb 2017 | Read review
5 of 5