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Excellent hotel, service and rooms, in a good location. Very good restaurant for breakfast and dinner. Fitness facility is small but well equipped. The style is classical. Wifi was free with good speed.
Our stay at the hotel was a mix of great and terrible. On the positive side, the bar staff, the concierge and the door staff were welcoming, professional, and cared. The hotel and gym / spa was quite nice. On the negative side, the car...More
Response from RCSTGO, Assistant Director of Rooms at The Ritz-Carlton, SantiagoResponded 2 weeks ago
Dear JMZ154964, thank you for your stay and the feedback provided. I am sorry about the inconvenience you mention in regards to the transportation experienced by your girlfriend´s arrival. On the other hand I appreciate the comments about our bar, concierge and door team. I...More
Right in the centre of las condes area, a santiago mahattan of Chile. Located within an easy walking distance to el golf metro station and a very safe and cbd neighbourhood. Many good reataurant within a short walking distance.
We had checked in at their...More
Went for a business trip. Even so there is a huge partnership with Marriott, the front desk manager mocked when I asked about my eligibility to use the Lounge (I am a Marriott member, Gold). The response was a very arrogant "We are Ritz-Carlton, not...More
Thank Regiane V
Response from RCSTGO, Front of the House Manager at The Ritz-Carlton, SantiagoResponded 2 weeks ago
Dear Regiane V,
On behalf of our Ladies and Gentlemen at The Ritz-Carlton Santiago, I thank you for your recent stay and for taking the time to send us your feedback. We are sorry that your stay was not up to your expectations. I would...More
I'm remiss at not writing this since our April stay, but the positive feeling has endured to the present, so I guess that is a good indicator of the positive experience.
Our room/suite was large and comfortable with a great adjacent siting room, the common...More
Situated in a unique location, with equal distance to both local beaches and ski resorts, The Ritz-Carlton, Santiago is the ideal starting point for your Chilean adventures. With 205 luxury guest rooms and suites, ...Moreincluding 49 Club Level rooms, we invite you to be inspired at and by our sophisticated hotel in Santiago, Chile set in the prestigious El Golf district amid spectacular city and sweeping mountain views. Less
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