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This a hotel that looks brand new and modern on the outside until you step inside and go back a few decades.
I've stayed my fair share of nights at RC hotels to the extent that I even got their loyalty card instead of Marriott's,...More
1 Thank dfvital
Response from RCSTGO, Assistant Director of Rooms at The Ritz-Carlton, SantiagoResponded August 30, 2016
Dear dfvital, I appreciate your review and I thank you for your loyalty as a Ritz-Carlton Rewards Member. I am paying close attention to your feedback in regards to our communication opportunities and not providing our legendary service. I sincerely apologize for any inconveniences this...More
Inside an arguably ugly, modern building is hidden a lovely hotel, up to the usual (high) standards of the Ritz-Carlton's. Elegantly decorated, offering spacious rooms and excellent service, it is probably the best hotel in town. A special mention is due to its spa (and...More
The hotel is amazing. The staff is very friendly and helpful. It's in a very nice area with lots of shops, restaurants and bars in walking distance. Fantastic breakfast at the restaurant, beautiful Spa with a fantastic pool, jacuzzi, gym and balcony. There is also...More
We had a great 5 night stay in July. The staff is so friendly and accommodating. Whether it was front desk, breakfast, lobby bar, housekeeping. Uniformly friendly. We felt like we were home. Concierge arranged a last minute wine tour that turned out to be...More
A peaceful oasis in the middle of the city. I stayed on the club level and highly recommend it. I didn't hear a sound once tucked away in my room -- comfortable bedding - lovely sundries and terrific attention to detail. The club lounge was...More
I can't answer definitively but they are so helpful I think they would, especially as you as you are returning to stay. However I would contact before hand. There is a problem finding a direct contact number, as I recall we... More
I can't answer definitively but they are so helpful I think they would, especially as you as you are returning to stay. However I would contact before hand. There is a problem finding a direct contact number, as I recall we in the end asked our booking agent to find contact details for us. Unfortunately we no longer have these. Great hotel have a great visit. If you are arriving by air they will arrange their car for you and they leave a message on you're phone to say where the driver will be, if you can't find the car ring the hotel yourself as there is a scam at the airport. An official rings for you pretending to speak to reception offers a blue cab at an inflated price, when all along the hotel car is waiting.