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Park Plaza

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851 Reviews from our TripAdvisor Community

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Showing 289: English reviews
New York City, New York
Reviewed 2 May 2016

First the good: The location of the hotel was great -- on a pleasant street in one of the nicest neighborhoods of Santiago. The staff was helpful in arranging transportation; they seemed to have several house drivers available continually. One of the drivers (I think his name was Bruno) spoke English well and was very friendly; we quickly ended up...

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Helpful?
Thank pcgripka
Saint Louis, Missouri
Reviewed 2 May 2016

We stayed here pre cruise and enjoyed our stay. We had airport pickup which went very well. The doorman was helpful and considerate and our room small but well appointed. The elevators were a little small-we had a lot of luggage. We weren't crazy about the breakfast buffet, but it was clean and had a variety of foods. Guess we...

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Thank Kathie D
Reviewed 1 May 2016

We arrived late after being picked up from the airport by a hotel transport. Our first issue was that the driver hung around waiting to be paid - we had been informed in the e-mail that arranged the pick-up that the cost would be added to the bill on check out. The driver was still waiting for payment after we...

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Helpful?
Thank Phil R
Berlin, Germany
Reviewed 29 April 2016

Nice litte Hotel in a very nice neighbourhood. Hotel staff is extremly helpful, friendly and relaxed. Good Concierge Service. Good breakfast vith excellent beverages. Extraordinary hot chocolate and freshly squeezed strawberry (and other) juice(s).

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Helpful?
Thank rob r
Myrtle Beach, South Carolina
Reviewed 28 April 2016

We stayed for one night after arriving in Santiago for a Cruise. The Staff was so rude and nasty upon check-in and not helpful at all when asked for restaurant recommendations, etc. We had a Junior Suite which was roomy with a couch. The hotel overall was fine for the one night but the plumbing is old and toilet hard...

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Thank Molly2533
Pori, Finland
Reviewed 13 April 2016

My first trip to South America and I feel lucky with the choice of the hotel. Always good and friendly service. Concierge gave good tips and advice whenever I needed. Check-in and check-out was convenient and pretty fast. Room all in all the hotel was good and clean and bed was comfortable for a good night sleep. Breakfast gave a...

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Thank Leo T
England
Reviewed 12 April 2016

This hotel was excellent. Arrived after overnight flight from Madrid pre cruise to find a well organised reception and the rooms were immediately available. Nice room and bathroom. Nice touch voucher for free welcome drink in the bar. Excellent restaurant. Very good buffet breakfast. Liked the area of the hotel only 10 mins by metro to city centre. Nice restaurants...

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Thank traveller087
State of Sao Paulo
Reviewed 10 April 2016

Besides location the rest is very poor: bad service, horrible breakfast, unfriendly service I tried to have omelette for breakfast. They said it was impossible, then brought one for my neighbour. When I asked again they would bring one but it never came...the bread seemed like 10 days old

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1Thank MARC D
Merthyr Tydfil, United Kingdom
Reviewed 10 April 2016 via mobile

Quick efficient checkin ...helpful ...room was clean with toiletries and good quality towels and bed linen. Buffet breakfast plenty of choice,fruits,yoghurts, cereals,bacon etc, teas coffees and toast and jams. Quick efficient check out .

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Helpful?
Thank 991LynneB
Svendborg, Denmark
Reviewed 7 April 2016

Great hotel, service is clearly above average, the room was very nice, the bathroom too, a few minor issues, for example the little music equipment in the room was having issues, but that was less important. It's located perfectly in the newer part of town with both subway, shopping, restaurants and more a few steps away. Very recommended.

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Helpful?
Thank M Alfredo G

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Free Parking
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Room Service
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Dry Cleaning
Official Description (provided by the hotel)
The Santiago Park Plaza is a five star boutique hotel, in classic English style, with cutting edge technology, at the service of today’s businessman. We have introduced a concept of closeness and empathy with our guests, which has become the hallmark of our hotel. ... more   less 

Additional Information about Park Plaza

Address: Avenida Ricardo Lyon 207 | Providencia, Santiago 6650385, Chile
Region: Chile > Santiago Metropolitan Region > Santiago > Providencia
Price Range: $123 - $204 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Park Plaza 4*
Number of rooms: 104
Reservation Options:
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Also Known As:
Park Plaza Santiago
Santiago Park Plaza
Hotel Style:
#19 Spa Hotel in Santiago
#32 Family Hotel in Santiago
#33 Luxury Hotel in Santiago
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Questions & Answers

Here's what travellers have asked, with answers from Park Plaza staff and other travellers.
10 questions
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Questions? Get answers from Park Plaza staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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