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    Hotel Neruda

    Avenida Pedro de Valdivia 164, Santiago, Chile
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    2017-12-24 2017-12-25
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    US$120
    US$120
    US$120
    Traveller (200)
    Room & Suite (55)
    Dining (19)
    Overview
    • Excellent21%
    • Very good42%
    • Average23%
    • Poor9%
    • Terrible5%
    3 weeks ago
    “Old but clean”
    1 week ago
    “Disappointing, worn out”
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    3.5 Star Hotel
    All hotel details
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    Rooms
    Dec 24Dec 25
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (613)
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    1 - 5 of 73 reviews

    Reviewed 1 week ago

    Previous reviews should have been warning enough, but we were booked through a group booking ... and this was challenge enough. The hotel did not seem to have an electronic booking system and was shifting through printed reservation sheets ... took ages to find ......More

    Thank LxRichter
    Response from GerenteHoteles, Propietario at Hotel NerudaResponded 1 week ago

    Dear Guest: First of all we want to thank you for your time, because it is very important for us to know your opinion. We regret the problems you had with the management of your reservation, our hotel if you have electronic reservation systems. Best...More

    Reviewed 3 weeks ago

    At the first glance the hotel lobby seems to suggest a quite fancy hotel, but soon you realize that in fact it's not as shiny as it may seem. The staff was very nice and helpful, the rooms very clean, but you shouldn't expect too...More

    Review collected in partnership with this hotel
    Thank oliverh778
    Response from GerenteHoteles, Propietario at Hotel NerudaResponded 3 weeks ago

    Dear Guest: We want to thank you for your time to leave us your opinion, because for us it is important to know the experience of our customers. We look forward to a new opportunity. Best Regards, Management.

    Reviewed 3 weeks ago

    They owed me my warranty from a second room I had cancelled. For 3 weeks proir to my stay, I emailed them and they said they would credit my MasterCard. They never did it. So when checking out, they said they would give me credit...More

    Review collected in partnership with this hotel
    Thank 420joelk
    Response from GerenteHoteles, Propietario at Hotel NerudaResponded 2 weeks ago

    Dear guest: We are very sorry for the inconvenience caused during your stay. Our procedures for these cases correspond to making the request to the bank to manage the cancellation of the transaction, which takes an average of 30 days. As a measure to deliver...More

    Reviewed 4 weeks ago via mobile

    Probably the rudest hotel staff I’ve come across. This is not the place to stay if you’re on business. Poor services, mediocre food, just one big disappointment after another. Need I say more? Outlets in room are not convenient. No benefit for paying for top...More

    Thank jamescR3486LJ
    Reviewed 28 May 2017

    I booked a night at this hotel for my family indicating the presence of one child. Stunningly, the reservation price did not include the child despite all appearances and a successful credit card payment. The small print in fact required an additional fee of CL$25.000,...More

    Thank jaburrus
    Response from GerenteHotelesNeruda, Gerente at Hotel NerudaResponded 30 May 2017

    Dear: Thank you for your opinion, we will make the necessary improvements for a better stay. Best regards, Att, Management.

    About
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Room Service
    • Restaurant
    • Free Parking
    • Bar/Lounge
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Free Parking
    • Breakfast included
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Dry Cleaning
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Indoor pool
    Details
    • Price range
    • US$100 - US$184 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Family Rooms
    • Number of rooms
    • 112
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Hotwire, Travelocity, Orbitz, TripOnline SA and Cancelon so you can book your Hotel Neruda reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Chile >
    • Santiago Metropolitan Region >
    • Santiago >
    • Providencia
    • Also Known As
    • Neruda Hotel Santiago ,
    • Hotel Neruda Santiago
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    Traveller (200)
    Room & Suite (55)
    Dining (19)
    Pool & Beach (1)
    Hotel & Grounds (176)
    Bathroom (19)
    Business Centre & Event Rooms (3)
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    Questions & Answers
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    Room Tips
    "Renovation underway in the hotel."
    Read review
    "Top floor is a must."
    Read review
    "Higher floors are have mor sun light"
    Read review
    "Go Somewhere Else"
    Read review
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