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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Stayed for three nights and the rooms are averagely maintained but are spacious. If you get a room on the 4th floor, you even have your own balcony which you can access from your room.
Location is centrally located with easy access to shopping and...More
Thank Dangoh
Response from GerenteHoteles, Propietario at Hotel NerudaResponded 13 March 2018
Dear Guest:
Thank you very much for leaving us your evaluation, for us your opinion is important.
Best regards, Management
Service was terrible from the beginning. First of all we paid a premium price for the hotel because they told us it was 4 stars. They bunched us in a small room in what appeared to be the back of the hotel that didn't have...More
Thank AnaLacio
Response from GerenteHoteles, Propietario at Hotel NerudaResponded 8 January 2018
Dear Guest:
First of all we want to thank you for your time to share your comments, for us it is very important to know your opinion.
When reviewing your reservation, it seems that there is a wrong, because your reservation was made at Apart...More
Very large room, very confortable, with nice large window on the city, Very nice atmosphere, elegant and tasteful decoration, great location. Swimming-pool and fitness not very attractive but could not pretend better for the price. Excellent price/quality. Would choose again this hotel without hesitation.
Review collected in partnership with this hotel
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Thank Laurence1962
Response from GerenteHoteles, Director General at Hotel NerudaResponded 18 December 2017
Dear Guest:
We want to thank you for your time to leave us your assessment, for us it is very important to receive the comments of our clients. We will take into account what you mention to us.
Best regards, Management.
Previous reviews should have been warning enough, but we were booked through a group booking ... and this was challenge enough. The hotel did not seem to have an electronic booking system and was shifting through printed reservation sheets ... took ages to find ......More
Thank LxRichter
Response from GerenteHoteles, Propietario at Hotel NerudaResponded 7 December 2017
Dear Guest: First of all we want to thank you for your time, because it is very important for us to know your opinion. We regret the problems you had with the management of your reservation, our hotel if you have electronic reservation systems.
Best...More
At the first glance the hotel lobby seems to suggest a quite fancy hotel, but soon you realize that in fact it's not as shiny as it may seem. The staff was very nice and helpful, the rooms very clean, but you shouldn't expect too...More
Review collected in partnership with this hotel
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Thank oliverh778
Response from GerenteHoteles, Propietario at Hotel NerudaResponded 23 November 2017
Dear Guest:
We want to thank you for your time to leave us your opinion, because for us it is important to know the experience of our customers. We look forward to a new opportunity.
Best Regards,
Management.
