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Sheraton Santiago Hotel and Convention Center

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Traveller (549)
Room & Suite (151)
Pool & Beach (59)
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Overview
  • Excellent35%
  • Very good33%
  • Average18%
  • Poor9%
  • Terrible5%
Travellers talk about
“el bohio”(6 reviews)
“pool area”(26 reviews)
“lobby bar”(14 reviews)
AMENITIES
Free Internet
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
4 Star Hotel
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Rooms
Jun. 3Jun. 4
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,396)
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All reviewsel bohiopool arealobby barclub floorconcierge deskhop on hop off buschillisan cristobal hillbreakfast buffet isvery nice hotelbusiness hotellong flightcomfortable roomssouth americasubway stationcidgym
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261 - 265 of 556 reviews
Reviewed January 29, 2015

Hotel was near the Airport,situated in a new area of Santiago but rooms were comparatively small with dated furniture. Old fashioned toilet flush which was inconvenient and tight to operate. Not a very good impression.

1  Thank bkpkwok
Response from Cecilia N, General Manager at Sheraton Santiago Hotel and Convention CenterResponded February 10, 2015

Dear Guest, I appreciate your review. We have a remodeling project for 2015 where all our rooms will be updated. I hope you can visit us again. Kind regards, Howie Brown General Manager

Reviewed January 24, 2015

I have visited this Sheraton several times over the last few months. This review refers to my last stay there, needless to say this was a poor one. The amount for my 4 night stay was charged to my personal credit card, even though I...More

Thank MarcosJMercado
Reviewed January 24, 2015

Sheraton is an excellent choice among the top Santiago hotels for their combination of comfort and price. Their rates are cheaper than other in the same category. The good: Very comfortable. Spacious rooms. Business lounge is very comfortable and service (Lounge) is excellent. The pool...More

Thank PabloRGW
Reviewed January 21, 2015

This is a first class hotel with plenty to offer. The staff are efficient and met my needs every time. The food quality did not differ from the restaurant to in room dining. The rooms are well appointed with an excellent nights sleep. The bathroom...More

Thank Australia1962
Reviewed January 18, 2015 via mobile

This hotel is really excellent. The pool area is amazing; it looks like it belongs at a 5-star resort. Classy music plays all day, and waiters in uniform come by occasionally to keep your drink filled and bring you snacks. None of this is cheap,...More

1  Thank Elise9832
Response from Cecilia N, General Manager at Sheraton Santiago Hotel and Convention CenterResponded February 10, 2015

Dear Guest, I appreciate very much your nice comments regarding your stay with us at Sheraton Santiago. I am happy to hear that you enjoyed our hotel and our staff made you feel like at home. Sincerely, Howie Brown General Manager

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About
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free Internet
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$161 - US$322 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#25 Spa Hotel in Santiago
#36 Luxury Hotel in Santiago
#42 Business Hotel in Santiago
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$161 - US$322 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#25 Spa Hotel in Santiago
#36 Luxury Hotel in Santiago
#42 Business Hotel in Santiago
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (549)
Room & Suite (151)
Pool & Beach (59)
Dining (43)
Family and Play Areas (9)
Business Centre & Event Rooms (5)
Questions & Answers
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Shokre2
September 15, 2017|
Answer
Response from TomMiale | Reviewed this property |
I used the supermarket in the shopping center a few blocks away.
2
Votes
BatemansClan
September 10, 2017|
AnswerShow all 6 answers
Response from alejandrolarrondo | Property representative |
HI Jim, we do have money exchange at the front desk,
0
Votes
normanfienman
May 23, 2017|
AnswerShow all 2 answers
Response from Dick B | Reviewed this property |
It depends on where you want to go. We took the "Hop-on Hop-off Bus." There is a stop at the bottom of the driveway. The concierge sells tickets for it in the lobby. That will take you around the city so you can see... More
0
Votes
Room Tips
"The extra cost for the club level is worth it!"
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"To me all are good, however if I have to choose one my favorite is would be a room facing the pool area and..."
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"View on the swimming pool is nice"
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"Choose room with swimming pool/city view"
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