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Hotel Novotel Santiago Las Condes

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Traveller (689)
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Panoramas (9)
Room & Suite (204)

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About

#4 of 230 hotels in Santiago
Location
Cleanliness
Service
Value
Opening in 2000, the Atton Las Condes is the first of our hotels located in Santiago, Chile. With the mindset that upscale comfort doesn't have to come at the expense of your wallet, in our hotel we strive to provide excellent location, service and accommodations at affordable rates that will please the most casual of travelers. Located in Nueva Las Condes Business Center and the Parque Arauco shopping district, our hotel is perfect for the busy executive or a family on vacation.Our 211 cozy and comfortable rooms are the perfect choice to rest after a hard working or shopping day.We have free Wifi in all public areas and rooms.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Children's television networks
Business Centre with Internet Access
Conference facilities
Car park
Wifi
Outdoor pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kid-friendly buffet
Snack bar
Special diet menus
Banquet room
Meeting rooms
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Soundproof rooms
Air conditioning
Housekeeping
Room service
Safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Green
Great View
Languages Spoken
English, Spanish, Portuguese

Location

Av. Alonso de Cordova 5199, Santiago Chile
Name/address in local language
Hotel Novotel Santiago Las Condes
3,788Reviews34Q+A62Room tips
Traveller rating
  • 1,970
  • 1,349
  • 337
  • 88
  • 47
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udayakumar g wrote a review Apr 9
Singapore, Singapore6 contributions
The hotel staff have been courteous and helpful. In restaurant I have excellent experience from all in general and Ricardo and Francisco in particular. They also conversed on English and also empathetic. The hospitality has been extremely cordial and friendly. Also the staff who visit for cleaning also very courteous. Overall its a pleasant experience.
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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kd2226 wrote a review Jan 2024
NSW Australia282 contributions183 helpful votes
We stayed here two nights and really enjoyed it. Great location - easy to Uber around the city. Lovely, friendly staff. Nice rooms and bathrooms, very comfortable beds. Nice pool area. Great happy hour specials. Pretty good food in the restaurant - would have maybe liked a few more choices. Our air conditioning didn't work terribly well in our rooms. Beautiful view of the Andes Mountains. Would happily stay here again!
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Maitte Romero, Other at Hotel Novotel Santiago Las Condes
Responded Jan 29, 2024
Hola, Gracias por tomarse el tiempo de responder nuestra encuesta y es muy reconfortante saber que como Hotel, llenamos sus expectativas, Nos alegra que Ud. haya disfrutado su estancia con nosotros, estamos para servirle a nuestros clientes y que se sientan en casa, es muy importante su comentario para nuestro equipo, para que seguir mejorando la calidad de nuestro servicio, gracias por compartir su experiencia. Reciba un cordial saludo. Maitte Romero Equipo Novotel Las Condes
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Roving173297 wrote a review Jan 2024
Longwood, Florida2 contributions
The service and food were wonderful! Everything was fresh and flavorful. The environment is welcoming, casual, and impeccably clean. The staff were very attentive. Antonia and Francesca, in particular, were very friendly and helpful!
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled with friends
Room Tip: I would recommend it without hesitation!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Maitte Romero, Other at Hotel Novotel Santiago Las Condes
Responded Jan 29, 2024
Estimado Roving Muchas gracias por su comentario, Nos alegra que haya disfrutado nuestros servicios, Apreciamos que se ha tomado el tiempo de respondernos, para nosotros es muy importante. Nuevamente gracias y esperamos verlo pronto. Reciba un cordial saludo. Maitte Romero Equipo Novotel Las Condes
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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JTrave1s wrote a review Jan 2024
3 contributions
+1
I stayed at the Novotel, Las Condes during my vacation Monday, November 1 through Monday, November 6, 2023. Based on my stay, these are my recommendations. 1. Avoid the food that's left out. The flies are terrible. I picked up the tongs to get a brownie and a swarm of flies flew from it. 2. Leave your valuables at home, use the safe or keep them with you. The housekeeper stole my wallet from my suitcase. On the first night, I removed my primary credit card, driver's license and passport and stored my wallet in my suitcase, knowing I wouldn't need it. When I returned to California and looked for it, I noticed it was no longer there. I emailed the hotel and they responded that it was found by the housekeeper and said I "forgot it." I took photos and a video of the room before I left so I knew it was a lie. After I shared that via email the hotel staff stopped responding to my messages knowing that I was no longer in the country. Thankfully I did take my passport out so I could get home. The hotel is nice, the room was spacious and the staff was friendly and communicated well despite language barriers. There's also 24-hour security outside the hotel, which made me feel more safe.
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Date of stay: November 2023
Value
Location
Service
Trip type: Travelled with family
Room Tip: 1. Avoid the food that's left out. The flies are terrible. I picked up the tongs to get a brownie...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Andrea Aguilera, Guest Services / Front Office at Hotel Novotel Santiago Las Condes
Responded Jan 15, 2024
Dear Jasmine. I hope that upon receiving this answer you are well. I am contacting you as General Manager of Novotel Santiago Las Condes, to express my most sincere apologies for the situation described. Our main goal is to provide an exceptional service experience to all our guests or clients. As you have been informed, no one stole your wallet, you left it forgotten in the room and it is available to be picked up . The wallet will be delivered to whoever you indicate from Monday to Friday from 09:00 - 18:00 Hrs. We take the comments and situations you share with us very seriously and we are committed to reviewing our processes. That said, note that they have sent you the delivery procedure for lost and found items. I am at your disposal to coordinate with the person you indicate the delivery of your forgotten wallet. Thanking you for your understanding, All the best Leandro Moller
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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rer wrote a review Jan 2024
Calgary, Canada4 contributions
In Santiago for a family vacation. The hotel has been great! wonderful service, comfortable rooms, and very clean. Restaurant has great food and service.. Pool Area is great. Our kids loved the room service and spending time at the pool. When we’re back in Santiago we will definitely stay here!!
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Date of stay: January 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Maitte Romero, Other at Hotel Novotel Santiago Las Condes
Responded Jan 9, 2024
Hola, Gracias por tomarse el tiempo de responder nuestra encuesta y es muy reconfortante saber que como Hotel, llenamos sus expectativas, Nos alegra que Ud. haya disfrutado su estancia con nosotros, estamos para servirle a nuestros clientes y que se sientan en casa, es muy importante su comentario para nuestro equipo, para que seguir mejorando la calidad de nuestro servicio, gracias por compartir su experiencia. Reciba un cordial saludo. Maitte Romero Equipo Novotel Las Condes
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Orracle wrote a review Dec 2023
Gurnee, Illinois46 contributions11 helpful votes
Bright spacious room and saving the planet with no tiny toiletries (although the shampoo bottle top didn’t work well). It is close to malls and the park. The plugs worked with both US and European plugs. The elevator speed was excellent! Nice fitness center but no free weights—the only knock on a great hotel.
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Date of stay: November 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Maitte Romero, Other at Hotel Novotel Santiago Las Condes
Responded Dec 5, 2023
Estimado/a. Agradecemos y valoramos enormemente que nos preferirá Apreciamos mucho su comentario positivo, que a nuestros huéspedes les guste nuestro servicio, nos llena inmensamente. Esto nos anima a hacer mejor nuestro trabajo. Muchas gracias por hacernos saber su opinión. Reciba un cordial saludo. Maitte Romero Equipo Novotel Las Condes
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Abby T wrote a review Nov 2023
1 contribution
Great staff, great food! The staff was so helpful and attentive all of the time which made our experience much better. We also had whatever assistance we needed whenever we required it! Overall, that was a wonderful stay and I would stay here again!
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Date of stay: November 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Maitte Romero, Other at Hotel Novotel Santiago Las Condes
Responded Nov 27, 2023
Hola, Gracias por tomarse el tiempo de responder nuestra encuesta y es muy reconfortante saber que como Hotel, llenamos sus expectativas, Nos alegra que Ud. haya disfrutado su estancia con nosotros, estamos para servirle a nuestros clientes y que se sientan en casa, es muy importante su comentario para nuestro equipo, para que seguir mejorando la calidad de nuestro servicio, gracias por compartir su experiencia. Reciba un cordial saludo. Maitte Romero Equipo Novotel Las Condes
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Liz M wrote a review Nov 2023
1 contribution
I don’t know Spanish but I enjoyed my stay here. I think that this means describing my opinion. My opinion on this hotel was very good I had a great time. I loved the food and the people were nice and friendly.
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Date of stay: January 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Maitte Romero, Other at Hotel Novotel Santiago Las Condes
Responded Nov 27, 2023
Hola, Apreciamos mucho su comentario positivo, que a nuestros huéspedes les guste nuestro servicio, nos llena inmensamente. Esto nos anima a hacer mejor nuestro trabajo. Muchas gracias por hacernos saber su opinión. Reciba un cordial saludo. Maitte Romero Equipo Novotel Las Condes
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Aussie F wrote a review Oct 2023
Melbourne, Australia2 contributions
Location was great. A great accommodating hotel for families with children. Walking distance to the metro, to the mall and the park. The service was excellent, especially the morning restaurant staff. The chef , Esteban and the waiter Ivan.
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Date of stay: August 2023
Value
Location
Service
Trip type: Travelled with family
Room Tip: We stayed there for three weeks with two kids and my mother. We are from Australia. We can say...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Maitte Romero, Other at Hotel Novotel Santiago Las Condes
Responded Oct 23, 2023
Estimado/a Gracias por tomarse el tiempo de responder nuestra encuesta y es muy reconfortante saber que como Hotel, llenamos sus expectativas, Nos alegra que Ud. haya disfrutado su estancia con nosotros, estamos para servirle a nuestros clientes y que se sientan en casa, es muy importante su comentario para nuestro equipo, para que seguir mejorando la calidad de nuestro servicio, gracias por compartir su experiencia. Y esperamos poder pronto verlo/a de vuelta, y que su visita sea tan agradable como la previa. Reciba un cordial saludo. Maitte Romero Equipo Novotel Las Condes
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Natalia A wrote a review Oct 2023
1 contribution
I was very well attended by Maria Paula who is the front desk manager, and she solved my issue with my Booking reservation. Jasmine, whose the kitchen manager, was very thoughtful and comprehensive when she opened the exception to do a smoothie for my son since he had an earache and was unable to chew anything. Good team!
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Date of stay: October 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Maitte Romero, Other at Hotel Novotel Santiago Las Condes
Responded Oct 17, 2023
Estimada Natalia, Gracias por tomarse el tiempo de responder nuestra encuesta y es muy reconfortante saber que como Hotel, llenamos sus expectativas, Nos alegra que Ud. haya disfrutado su estancia con nosotros, estamos para servirle a nuestros clientes y que se sientan en casa, es muy importante su comentario para nuestro equipo, para que seguir mejorando la calidad de nuestro servicio, gracias por compartir su experiencia. Y esperamos poder pronto verla de vuelta, y que su visita sea tan agradable como la previa. Reciba un cordial saludo. Maitte Romero Equipo Novotel Las Condes
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
C$129 - C$198 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
atton las condes hotel santiago, atton las condes santiago
LOCATION
ChileSantiago Metropolitan RegionSantiagoLas Condes
NUMBER OF ROOMS
212
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Hotel Novotel Santiago Las Condes - UPDATED 2024 Prices, Reviews & Photos

Frequently Asked Questions about Hotel Novotel Santiago Las Condes
Which popular attractions are close to Hotel Novotel Santiago Las Condes?
Nearby attractions include Escapology Chile (0.4 km), Araucano Park (0.4 km), and KidZania Santiago (0.3 km).
What are some of the property amenities at Hotel Novotel Santiago Las Condes?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Hotel Novotel Santiago Las Condes?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Novotel Santiago Las Condes?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Hotel Novotel Santiago Las Condes?
Yes, free parking and a parking garage are available to guests.
What are some restaurants close to Hotel Novotel Santiago Las Condes?
Conveniently located restaurants include Nowa's Cantina, Apero, and Rosso.
Are there opportunities to exercise at Hotel Novotel Santiago Las Condes?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Hotel Novotel Santiago Las Condes?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Novotel Santiago Las Condes offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hotel Novotel Santiago Las Condes?
The staff speaks multiple languages, including English, Spanish, and Portuguese.
Are there any historical sites close to Hotel Novotel Santiago Las Condes?
Many travellers enjoy visiting Café Tudor Turistik (6.1 km), Palacio Fallabella (7.1 km), and Biblioteca Patrimonial Recoleta Dominica (6.7 km).