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NH Collection Plaza Santiago

Orbitz.comUS$163*
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#50 of 196 Hotels in Santiago
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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NH Collection Plaza Santiago
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1,660 Reviews from our TripAdvisor Community

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Showing 459: English reviews
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Reviewed 2 days ago NEW

I have the opportunity to stay at this Hotel during my recent business trip to Santiago de Chile. I was very impressed not only by how elegant and comfortable the hotel is but also by its top customer service. Th hotel has been recently renovated so the rooms bring a sense of modernity similar to any top class hotel in...

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Helpful?
Thank Guillermo T
Davis, California
Reviewed 6 days ago NEW

I stayed two nights at this lovely hotel. Hotel is conveniently located right beside the Costanera Center - a business and commercial complex including a shopping mall and the Gran Torre Santiago. My room was very spacious and clean. Bed was firm and bedding and towels were in supreme condition. Bathroom was modern and it provided the blow dryer and...

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Thank JaneJ2010
Sao Paulo, SP
Reviewed 1 week ago

This hotel offers spacious rooms, a very comfy bed and free Nespresso as courtesy! The strange part was the lack of curtain on the bathroom window, not sure if the building next to the hotel could see inside, but it was a strange sensation. Breakfast had a great variety with some delicious fresh fruits and juices.

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Helpful?
Thank cafriger
Sao Paulo, SP
Reviewed 3 weeks ago

We chose the NH Collection Plaza because its location, right across the avenue from Costanera Center. The bed is huge and comfy however the rooms have carpet which I believe is not really hygienic. The bathrooms need urgent refurbishment and the windows in them have no curtains so forget about privacy. The have Nespresso machines in the rooms and they...

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Helpful?
Thank Ana G
Ciudad Juarez, Mexico
Reviewed 4 weeks ago

Stayed here for a business trip, the location is outstanding as it's right across the street from a major shopping mall and walking distance from several restaurants. This is the 2nd time I've stayed here and right now it's under remodeling but the rooms still feel old, not quite what you expect to find based on the outside or it's...

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Helpful?
Thank RogerMonreal
Maria Patricia C, Director de Relaciones con Clientes at NH Collection Plaza Santiago, responded to this review

Dear Guest, We want to thank you for your time, your comments are important to us. We are almost finishing our renovations and we hope to see you in a next opportunity, so that you can see all the favorable changes we are making. We are happy to know that our location was convenient . Best Regards! Maria Patricia Carreño...

Sydney, Australia
Reviewed 4 weeks ago

The restaurant is nice but the service is a disaster. The waiters cannot remember what was ordered. They do remember to ask for tips though. The menu is poor and 50% of the main meals were actually missing. The rooms are just white, too much of white colour. Gives a cheap impression.

Review collected in partnership with NH Hotels
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Helpful?
Thank U6433EPcharlesc
Maria Patricia C, Director de Relaciones con Clientes at NH Collection Plaza Santiago, responded to this review

Dear Guest It is an honor for the family of NH Collection Plaza Santiago to have you as our guest. We apologize for all your comments, we will take note. We are almost finishing our renovations with several changes and waiting to finish with the decoration in the rooms, hopefully we see you again. We are committed to satisfying our...

Cancun, Mexico
Reviewed 19 April 2017

Excellent service, very good staff who are more than willing to tend to your needs. New and clean hotel in the heart of Santiagos business district. Also walking distance from some of the best restaurants and shops.

Review collected in partnership with NH Hotels
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Helpful?
Thank Richard B
Maria Patricia C, Director de Relaciones con Clientes at NH Collection Plaza Santiago, responded to this review

Dear Guest We want to thank you for leaving your comments, for us it was an honor to receive you and we hope to welcome you again in this your home away from home. Best Regards! Maria Patricia Carreño Customer Service Manager

Mexico City, Mexico
Reviewed 18 April 2017

The hotel is remodel and nice but lacks details: Not a single drawer on the room, no space in the bathroom to pur stuff and no place to hang the towels. Location and food were good. Beds are comfortable

Review collected in partnership with NH Hotels
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Helpful?
Thank C4249HSnicoler
Maria Patricia C, Director de Relaciones con Clientes at NH Collection Plaza Santiago, responded to this review

Dear guest, It is an honor for the family of NH Collection Plaza Santiago to have you as our guest. We apologize if it was not visible the support to hang the towels they are located behind the door or to the side according to the type of room. We want to thank you for your time in writing your...

Reviewed 11 April 2017

The hotel is located in the heart of the city just in front of Costanera Center - pretty convenient if you want to do some shopping. The rooms are big and comfortable and the pillows are awesome! There's a Nespresso in the room and a mini fridge which comes in handy when you want to grab a bite and take...

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Helpful?
Thank Marce L
Maria Patricia C, Director de Relaciones con Clientes at NH Collection Plaza Santiago, responded to this review

Dear Guest It was an honor for the family of NH Collection Plaza Santiago to had you as our guest. We would like to thank you for all your comments, we are pleased to know that your stay was on your total satisfaction. we are committed to satisfying our customers with great service and quality. Best Regards! Maria Patricia Carreño...

Reviewed 10 April 2017 via mobile

We booked this hotel because we are familiar with the chain in Europe. Although the location is good, the building is being renovated. So I'm sure once finished it will be ok, but our experience was that of a nice room that smelled strongly of paint! Enduring it two nights. The hammering/drilling noise began early in the morning. The water...

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Helpful?
Thank Pincoya14
Maria Patricia C, Director de Relaciones con Clientes at NH Collection Plaza Santiago, responded to this review

Dear Guest It is an honor for the family of NH Collection Plaza Santiago to have you as our guest. We apologize for all your comments, unfortunately due to some renovations works we had to make some noises and also some days we had to cut the water supply. We are almost finish, hopefully this does not damage the image...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Breakfast included
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The NH Collection Plaza Santiago hotel is located in the financial heart of Chile’s capital city alongside some of Santiago’s other tourist sites and attractions. The NH Collection Plaza Santiago hotel has 159 rooms, a fully-equipped gym, an indoor pool and a spa. Free Internet access and work spaces perfect for business guests. ... more   less 

Additional Information about NH Collection Plaza Santiago

Address: Avenida Vitacura 2610 | Las Condes, Santiago 7550098, Chile
Region: Chile > Santiago Metropolitan Region > Santiago
Price Range: $202 - $360 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — NH Collection Plaza Santiago 4*
Number of rooms: 159
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Expedia, Travelocity, Hotels.com, Hotwire, Preferred Hotels, Cheap Tickets, Cancelon, getaroom.com, TripOnline SA and HotelQuickly so you can book your NH Collection Plaza Santiago reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Radisson Santiago
Santiago Radisson
Hotel Style:
#8 Romantic Hotel in Santiago
#15 Spa Hotel in Santiago
#17 Business Hotel in Santiago
#18 Family Hotel in Santiago
#25 Luxury Hotel in Santiago
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Questions & Answers

Here's what travellers have asked, with answers from NH Collection Plaza Santiago staff and other travellers.
30 questions
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Questions? Get answers from NH Collection Plaza Santiago staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“asking high level room facing Andes mountain”
JaneJ2010, 21 May 2017 | Read review
“Can't say, but if contractor can't delivery then he is cutting corners and imagine the rooms”
GERMANR351, 5 Apr 2017 | Read review
“Higher floor to enjoy the view of the mountains.”
hugoh660, 7 Oct 2016 | Read review
“Quiet rooms are always on the top floors. If you get a room that overlooks Vitacura you will most likely get a view of the Andes.”
L4402BHchrism, 25 Jul 2016 | Read review
“Do not choose higher floors, Santiago's smog wouldn't let you appreciate the view.”
M-P-Aguirre, 14 Jul 2016 | Read review
5 of 5
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US$163* /night
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Prices are for 1 room, 2 adults
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