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NH Collection Plaza Santiago

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#45 of 195 Hotels in Santiago
Certificate of Excellence
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1 room 2 adults 0 children
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NH Collection Plaza Santiago
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1,595 Reviews from our TripAdvisor Community

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Showing 443: English reviews
Brazil
Reviewed 2 days ago NEW

This could be a good choice in Santiago: great location, clean and spacious rooms... but it is not! We booked 3 business rooms and one standard room for 6 persons on New Year (four nights). During our everlasting check-in we have been informed that "renovated rooms were available at the supplementary cost of U$40.00 per room per night", and then...

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Helpful?
Thank Lilies51
Switzerland
Reviewed 3 weeks ago

We had booked this hotel on two different dates and upon our first arrival, we lost quite a bit of time in the reception as they were unable to find our reservation (apparently they had problems with rooms booked through booking.com at that time). Staff was friendly and they ended up finding us a room and we verified that they...

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Thank 677sandrines
Nottingham, United Kingdom
Reviewed 30 November 2016

Great location, near lots of restaurants. Very comfy bed...nice shower...fabulous buffet breakfast...friendly and helpful staff. Free pisco sour token on arrival:-) Great views if you get a room on 10th floor or above. Take a trip up to the top floor gym, even if you're not working out...the view is fantastic.

Review collected in partnership with NH Hotels
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Helpful?
Thank Bruce N
OANDUJAR, Gerente at NH Collection Plaza Santiago, responded to this review

Dear guest: Thank you much for staying with us and share your experience in our NH Collection Plaza Santiago Hotel. We are so glad that you had a great stay, if you decide to come back to Santiago we’ll be glad to host you with us. Best regards. Isabel Díaz. Subdirectora.

Atlanta, GA
Reviewed 28 November 2016

Second time staying here and the last. For the quality of hotel this hotel claims to be it is very disappointing. The location is great if you want to shop as it is right next to the Costanera shopping mall - a one minute walk. The air conditioning was not working well in the room, the cold water didn't work...

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Thank usaboyo
OANDUJAR, Gerente at NH Collection Plaza Santiago, responded to this review

Dear guest: Thank you much for staying with us. It’s very disappointed to know that a guests have had a bad stay in our Hotel, I’d have liked to talk to you, everybody in our Hotel is very committed to make the guest’s stay a pleasure one. We really hope to change your mind and see you in the future....

West Midlands
Reviewed 26 October 2016 via mobile

Stayed at this hotel about 8 years ago and to be honest nothing has changed. The rooms are quite large but the bathrooms are in dire need of updating. Paint hanging off the walls\roof in my room. The breakfast was basic and uninspiring. The swimming pool was closed for repairs. The bar menu was very limited in choice and thr...

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Thank Rich_Sue_UK
Rio de Janeiro, RJ
Reviewed 7 October 2016

I always stay at NH Collection Santiago while on business in Chile. The hotel needs some renovation and they are taking care of this. Great facilities, gym, pool and sauna (looking forward a steam room). Thee breakfast is extremely good and has a good variety. Staff is always nice and prepare my omelette. The location is the best, right in...

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Thank Hugo H
Krugersdorp, South Africa
Reviewed 9 September 2016 via mobile

I stayed here for a week, and had no hot water during my stay. I complained three times and was only offered a different room on my last day. I spoke to the manager and was offered 15% of for my stay! I said that I didn't believe this was fair compensation for the issue but so far I've been...

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Thank j0766
Vina del Mar, Chile
Reviewed 9 September 2016

Stayed there for just one night with my family. We has a JR suite, space was ok for us, but carpets and funiture was quite worn, and could use a deep cleaning. Good service, exept the bartender in the lobby bar who did not know how to make a marini, sigh....

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Thank ThorJPuerto Varas
Santo Andre, SP
Reviewed 1 August 2016

I've liked the stay in this hotel. I've been traveling for work and this was the best hotel until now. The rooms are quite comfortable, cozy and we feel that we're very welcome. I have many towels available in my bathroom, the water temperature was really good and the compliments of water and some Nespreso coffee made a really difference...

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Thank Julisay
Buenos Aires, Argentina
Reviewed 25 July 2016

I have stayed on this hotel for the last three months. So I have been able to experience the amenities and the great attention from the staff on every possible scenario. In order of importance from my point of view. It has an absolutely perfect gym with the most helpful staff you can find in Providencia. A small but very...

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1Thank Chris M

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Breakfast included
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The NH Collection Plaza Santiago hotel is located in the financial heart of Chile’s capital city alongside some of Santiago’s other tourist sites and attractions. The NH Collection Plaza Santiago hotel has 159 rooms, a fully-equipped gym, an indoor pool and a spa. Free Internet access and work spaces perfect for business guests. ... more   less 

Additional Information about NH Collection Plaza Santiago

Address: Avenida Vitacura 2610 | Las Condes, Santiago 7550098, Chile
Region: Chile > Santiago Metropolitan Region > Santiago
Price Range: $173 - $286 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — NH Collection Plaza Santiago 4*
Number of rooms: 159
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Cheap Tickets, Agoda and Travelocity so you can book your NH Collection Plaza Santiago reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Radisson Santiago
Santiago Radisson
Hotel Style:
#8 Romantic Hotel in Santiago
#14 Spa Hotel in Santiago
#17 Business Hotel in Santiago
#18 Family Hotel in Santiago
#25 Luxury Hotel in Santiago
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Questions & Answers

Here's what travellers have asked, with answers from NH Collection Plaza Santiago staff and other travellers.
28 questions
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Questions? Get answers from NH Collection Plaza Santiago staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floor to enjoy the view of the mountains.”
 of 5 bubbles hugoh660, 7 Oct 2016 | Read review
“Quiet rooms are always on the top floors. If you get a room that overlooks Vitacura you will most likely get a view of the Andes.”
 of 5 bubbles L4402BHchrism, 25 Jul 2016 | Read review
“Do not choose higher floors, Santiago's smog wouldn't let you appreciate the view.”
 of 5 bubbles M-P-Aguirre, 14 Jul 2016 | Read review
“If available, the Business room is the best option”
 of 5 bubbles VladimirRicardo, 31 May 2016 | Read review
“Pick the rooms on higher floors and facing the mall for a nice view of the Sky Costanera (the tallest building in Latin America)”
 of 5 bubbles 865jasonp, 25 May 2016 | Read review
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