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Hotel Santiago

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Traveller (930)
Room & Suite (381)
Pool & Beach (167)
Ratings and reviews
Travellers' Choice2018 Winner
Ratings
Location
Cleanliness
Service
Value
Travellers talk about
“grand hyatt”(146 reviews)
“split level”(12 reviews)
“large pool”(10 reviews)
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What's included
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
Suites
Poolside Bar
Fitness centre
Concierge
Spa
5 Star Hotel
Offers from Hotel Santiago
Special Offer: Complimentary 3rd Night
View all hotel information
Location and contact
Avenida Presidente Kennedy 4601, Santiago, Chile
Hotel website
18.8 km to Arturo Merino Benitez Airport
59 restaurants are within a 0.5 km radius
View nearby attractions and restaurants
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Rooms
Jul. 30Jul. 31
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,139)
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822 results
Traveller rating
434
239
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34
32
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434
239
83
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32
Show reviews that mention
All reviewsgrand hyattsplit levellarge poolgreat hotelclub floorandes mountainspool area isa large shopping mallparque araucochillibusiness hotelbusiness tripsensomatsuriloungeconciergeatrium
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1 - 5 of 822 reviews
Reviewed today

Me with my brother was travelling to Santiago and stayed for 7 days in Hotel Santiago. At first we were hesitant booking this property as it's going through modification. However we did book the property and don't regret that. The reservation desk and concierge was...More

Thank Prosenjit K
Hotel's Favourite
Reviewed May 19, 2018

While I did not stay at this hotels, my coworkers did during a conference. It is a very nice building and setup. Pool is gorgeous, employees are very courteous. Pool area is just beautiful and the foyer by the pool setup for lunch for participants...More

2  Thank Victor L
Response from Social Media T, Communications Team at Hotel SantiagoResponded June 8, 2018

Thank you for your comments, we are glad to learn about your positive experience. We take pride on our pool area but most of all on our people and it's courteous service attitude towards guests and visitors alike, we hope to have you again soon....More

Reviewed 3 weeks ago via mobile

I have stayed at this hotel many times before and it did not disappoint this time around...This hotel used to be named Grand Hyatt of Santiago and is currently undergoing a transformation to become the Mandarin Oriental Santiago...Therefore the have adapted the name Hotel Santiago...More

2  Thank andreasppohl
Response from Social Media T, Communications Team at Hotel SantiagoResponded 1 week ago

Greetings, Thank you for your time and your detailed comments, we are glad to learn that we are your preferred place to stay in Santiago and that your last visit was this positive. We hope to have you again soon in your next visit to...More

Reviewed April 23, 2018

My husband and I stayed at the Hotel Santiago for a business trip. It was an amazing 4 days at this beautiful hotel. Our room was a standard size with views of the Andes mountains, modern sleek decor, and a huge comfortable bed. The thing...More

2  Thank ConstanceH2016
Response from Social Media T, Public Relations Manager at Hotel SantiagoResponded May 8, 2018

Dear, Congratulations for your husband the promotion! Nice and sweet way to celebrate. It's really nice for us to hear about the people, that make your stay memorable. We also hope to have you back soon. Best regards, Social Media Team

Reviewed April 16, 2018

This is a marvelous hotel, ideally situated and offering a very high degree of comfort as well as excellent lunch and dinner options within the hotel. The wines superb. The staff were all of very high standards and always willing to be of assisstance. My...More

Review collected in partnership with this hotel
1  Thank andeancondor
Response from Social Media T, Public Relations Manager at Hotel SantiagoResponded May 8, 2018

We are really sorry for the delay on your breakfast, but seems to be the overall experience was very good. We really hope to have you back in the near future! Best regards, Social Media Team

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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Pool
Room Service
Restaurant
Free High Speed Internet (WiFi)
Free Parking
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Meeting Rooms
Shuttle Bus Service
Wheelchair Access
Dry Cleaning
Concierge
Banquet Room
Multilingual Staff
Airport Transportation
Laundry Service
Conference Facilities
Babysitting
Non-Smoking Hotel
Room amenities
Air Conditioning
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Spa
Hot Tub
Outdoor pool
Details
Price range
US$148 - US$302 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Family Hotel in Santiago
#6 Romantic Hotel in Santiago
#6 Business Hotel in Santiago
#13 Spa Hotel in Santiago
#23 Luxury Hotel in Santiago
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$148 - US$302 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Family Hotel in Santiago
#6 Romantic Hotel in Santiago
#6 Business Hotel in Santiago
#13 Spa Hotel in Santiago
#23 Luxury Hotel in Santiago
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (930)
Room & Suite (381)
Pool & Beach (167)
Dining (118)
Amenities (45)
Family and Play Areas (19)
Business Centre & Event Rooms (9)
Questions & Answers
Ask a question
bepaged
February 14, 2018|
AnswerShow all 2 answers
Response from KAPAtl | Reviewed this property |
sorry, I didn't use the pool. did you ask management?
0
Votes
materago
October 28, 2017|
Answer
Response from Zorro5991 | Reviewed this property |
I'm sure the Hotel will be able to either arrange this for you (for a fee) or direct you to the facilities available for this. It is probably a 1 to 2 hours journey by car.
0
Votes
deepak328_s
July 28, 2016|
Answer
Response from Peter G | Reviewed this property |
I would call the hotel and ask them. They should be able to help you with that. Even the non-renovated rooms are very nice, but the bathrooms are a little old. Hope that helps. Take care,
1
Vote
Room Tips
"Rooms at the 17th floor looking the Andes are the best."
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"Very high standards indeed and excellent amenities. Beautifully clean and delightfully comfortable bed."
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"Ask for a renovated room or choose a different room"
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"Club level, 16th floor & above is excellent!"
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