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Hotel Santiago

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Traveller (930)
Room & Suite (381)
Pool & Beach (167)
Ratings and reviews
Travellers' Choice2018 Winner
  • Excellent62%
  • Very good25%
  • Average8%
  • Poor3%
  • Terrible2%
Travellers talk about
“grand hyatt”(146 reviews)
“split level”(12 reviews)
“large pool”(10 reviews)
View all reviews
What's included
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
Suites
Poolside Bar
Fitness centre
Concierge
Spa
5 Star Hotel
Offers from Hotel Santiago
Special Offer: Complimentary 3rd Night
View all hotel information
Location and contact
Avenida Presidente Kennedy 4601, Santiago, Chile
Hotel website
18.8 km to Arturo Merino Benitez Airport
59 restaurants are within a 0.5 km radius
View nearby attractions and restaurants
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Rooms
Jul. 30Jul. 31
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,138)
There are newer reviews for Hotel Santiago
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821 results
Traveller rating
434
238
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434
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32
Show reviews that mention
All reviewsgrand hyattsplit levellarge poolgreat hotelclub floorandes mountainspool area isa large shopping mallparque araucochillibusiness hotelbusiness tripsensomatsuriloungeconciergeatrium
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11 - 15 of 821 reviews
Reviewed February 19, 2018

Hotel Santiago should be your choice if looking for a really nice hotel in Santiago. Beautiful surrounding, not far from the airport and great restaurants all within the hotel. Beds are very comfortable and employees are very welcoming.

Review collected in partnership with this hotel
2  Thank Mary C
Response from Social Media T, Social Media Team at Hotel SantiagoResponded March 7, 2018

Thank you for your time and comments, it is so nice to know that you enjoyed your stay with us, specially the restaurants, and the location of the hotel. We are looking forward to have you back! Kind regards, Social Media Team

Reviewed February 18, 2018

We were upgraded to a room on the 16th floor. The room itself was large, modern and just a pleasure to be in. But we were gobsmacked by the stunning and magnificent views of the Andes. They were panoramic, sublime views. The club lounge has...More

1  Thank robyn r
Response from Social Media T, Social Media Team at Hotel SantiagoResponded March 7, 2018

Thank you for your time and kind comments, it is so nice to know that you enjoyed your stay with us, and that you liked your birthday cake that our team made specially for you. We also are very glad to know that you enjoyed...More

Reviewed February 13, 2018

This former Grand Hyatt is one of arcitect John Portman’s most spectacular open atrium designs. Our accessible room was dead-on perfect as was the view from the room, the shower, the glass elevators and service in the hotel, restaurants and bars. The property is in...More

2  Thank Elliott M
Reviewed February 4, 2018

Pros: Extremely attentive staff. iI you stand in the lobby looking slightly as if you have a question, the staff will approach you to see if they can help. Great restaurants on site. (See my separate reviews if interested.) Amazing pool and garden area. Our...More

1  Thank S C
Response from Social Media T, Social Media Team at Hotel SantiagoResponded March 7, 2018

Thank you for your time and comments, We are very happy to know that both, the room and the amenities were to your liking. On the other hand, we are very sorry that the distances have not been the most comfortable for you, as well...More

Reviewed January 24, 2018 via mobile

Absolutely adored this hotel! The pool is spectacular, the view from our room was fabulous and the Thai restaurant was delicious! Great breakfast too! Would definitely recommend! The Christmas tree was impressive!More

2  Thank Aileen V
Response from Social Media T, other at Hotel SantiagoResponded January 30, 2018

Thank you for your time and comments, it is so nice to know that you enjoyed your stay with us, specially the restaurants, the views and our christmas tree!. Our christmas tree is one of the biggest in the city, it was decorated with recycled...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Pool
Room Service
Restaurant
Free High Speed Internet (WiFi)
Free Parking
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Meeting Rooms
Shuttle Bus Service
Dry Cleaning
Concierge
Banquet Room
Multilingual Staff
Airport Transportation
Laundry Service
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Spa
Hot Tub
Outdoor pool
Details
Price range
US$148 - US$302 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Family Hotel in Santiago
#6 Business Hotel in Santiago
#6 Romantic Hotel in Santiago
#13 Spa Hotel in Santiago
#23 Luxury Hotel in Santiago
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$148 - US$302 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Family Hotel in Santiago
#6 Business Hotel in Santiago
#6 Romantic Hotel in Santiago
#13 Spa Hotel in Santiago
#23 Luxury Hotel in Santiago
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (930)
Room & Suite (381)
Pool & Beach (167)
Dining (118)
Amenities (45)
Family and Play Areas (19)
Business Centre & Event Rooms (9)
Questions & Answers
Ask a question
bepaged
February 14, 2018|
AnswerShow all 2 answers
Response from KAPAtl | Reviewed this property |
sorry, I didn't use the pool. did you ask management?
0
Votes
materago
October 28, 2017|
Answer
Response from Zorro5991 | Reviewed this property |
I'm sure the Hotel will be able to either arrange this for you (for a fee) or direct you to the facilities available for this. It is probably a 1 to 2 hours journey by car.
0
Votes
deepak328_s
July 28, 2016|
Answer
Response from Peter G | Reviewed this property |
I would call the hotel and ask them. They should be able to help you with that. Even the non-renovated rooms are very nice, but the bathrooms are a little old. Hope that helps. Take care,
1
Vote
Room Tips
"Very high standards indeed and excellent amenities. Beautifully clean and delightfully comfortable bed."
Read review
"Ask for a renovated room or choose a different room"
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"Club level, 16th floor & above is excellent!"
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"High floor and stay away from all the construction."
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