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All reviews grand hyatt large pool great hotel the club lounge andes mountains pool area is parque arauco chilli shopping mall fitness center business trip rooms are spacious senso concierge cordillera
"We are not a Mandarin Oriental yet...but we will be in Jan 2019 when the refurbishment is done!" Replied the reception staff when I asked having walked through a side entrance of a bar into what can only be described as a cross between a...More
Wow what can I say about this hotel, From the doormen and the consiurge on our arrival was very warm and welcoming. The day we arrived was national children's day and their was an exceptional buffet laid on. The manager of the hotel introduced himself...More
I stayed at this hotel twice shortly after it opened, and I had not returned until just two weeks ago when I traveled to Santiago on business. The hotel is as good as I remember. My flight was late arriving, and I checked into the...More
Great room. Building works downstairs create some confusion finding breakfast room. As does the hotel name. Booked under Hotel Santiago but most taxi drivers do not know it by this name. Overall good stay and would recommend.
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Me with my brother was travelling to Santiago and stayed for 7 days in Hotel Santiago. At first we were hesitant booking this property as it's going through modification.
However we did book the property and don't regret that.
The reservation desk and concierge was...More
2 Thank Prosenjit K
Response from Social Media T, Communications Team at Hotel SantiagoResponded July 31, 2018
Thank you for your comments and reviews, we are glad to learn that you and your brother enjoyed your stay at our hotel. We will take into account your observations for the future.
We look forward to receiving you on your next visit to...More
As one of the most luxurious hotels in South America, Hotel Santiago enjoys a reputation for style, service and outstanding facilities. Located in the exclusive neighbourhood of Las Condes, and with a choice of …Moreaward-winning restaurants, beautiful rooms and an outdoor pool, we offer the perfect base for your Santiago stay. Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.
Response from Social Media T | Property representative |
Greetings, by April next year a big part of the renovations will be completed. The main entrance and lobby should be finished as well as the club lounge and most of the rooms. Our pool area was briefly refreshed and is ready... More
Greetings, by April next year a big part of the renovations will be completed. The main entrance and lobby should be finished as well as the club lounge and most of the rooms. Our pool area was briefly refreshed and is ready for this summer season. The spa and fitness centre has been temporarily moved to a specially fitted space inside the main building during the renovations, where most of the services are available to our guests.
All the renovations are being made taking actions to minimize guest disturbance, and our staff makes sure that all of our guests’ experiences meet their expectations.