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2017-10-29 2017-10-30
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    Hotel Santiago

    Avenida Presidente Kennedy 4601, Santiago, Chile
    Lowest prices for your stay
    2017-10-29 2017-10-30
     Book now! This hotel is likely to sell out soon.
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    Traveller (883)
    Room & Suite (342)
    Pool & Beach (160)
    • Excellent60%
    • Very good26%
    • Average9%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “grand hyatt” (143 reviews)
    “split level” (11 reviews)
    “large pool” (10 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Hotel
    Airport Transportation
    Room Service
    Poolside Bar
    Fitness centre
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Butler Service
    Shuttle Bus Service
    5.0 Star Hotel
    All hotel details
    Oct 29Oct 30
    1 room, 2 adults, 0 children
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    Reviews (2,043)
    There are newer reviews for Hotel Santiago
    See the most recent reviews
    Traveller rating
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    411 - 415 of 787 reviews

    Reviewed 20 December 2014

    We stayed here for four days prior to a cruise and found the staff friendly, the service level unacceptable and the location difficult. The Italian restaurant is great -see separate review. Location is not close to the main business district nor any tourist activities, apart...More

    1  Thank 22club58
    Response from MarcLorenz, General Manager at Hotel SantiagoResponded 10 January 2015

    Dear Guest Many thanks for your very candid and honest review which I very much appreciate. Your comments are very much received and I am taking them up with the team personally to ensure that we can address them. I hope that you will give...More

    Reviewed 12 December 2014

    We stayed here in advance of a Patagonia tour. We got to know our floor neighbors as all of us spent much time outside our doors, trying to get in with the key cards that didn't work. This went on for the entire time we...More

    Thank stonewell
    Response from MarcLorenz, General Manager at Hotel SantiagoResponded 14 December 2014

    Dear Guest, many thanks for staying with us and taking the time to give us some honest and candid feedback. I am glad that you overall enjoyed your stay and like to take the opportunity to advise that this week we will be starting to...More

    Reviewed 9 December 2014

    Stayed here for business and was not disappointed at all. The hotel is very close to downtown and there is a shopping mall within a block of this hotel. If you are in town for business this is a great place to stay. I would...More

    Thank MaxStewart
    Response from MarcLorenz, General Manager at Hotel SantiagoResponded 14 December 2014

    Dear Guest, many thanks for your feedback on your most recent stay earlier this month and thank you for choosing to stay with us. I am very happy to read that you enjoyed your overall stay and liked our service, facilities and location. Regarding your...More

    Reviewed 5 December 2014 via mobile

    It's like a hotel within the hotel. Great wine and food for happy hour. Plus a great breakfasts every morning right on you floor. There are also wonderful restaurants in the hotel so don't eat to much. What wonderful staff helped us with reservations /...More

    2  Thank Fred1855
    Response from MarcLorenz, General Manager at Hotel SantiagoResponded 14 December 2014

    Dear Guest, thank you for your amazing report which is most encouraging for the entire team. We really appreciate you having chosen to stay with us and very much look forward to welcoming you back in the near future. If there is anything I can...More

    Reviewed 30 November 2014

    Very large and stylish rooms with amazing views. Comfy bed, Great spa and very friendly and professional staff. Three very good restaurants as well as good place to have a quite drink. The hotel is very close to a shopping center - Out of the...More

    Thank LuigiVillani
    Response from MarcLorenz, General Manager at Hotel SantiagoResponded 14 December 2014

    Dear Guest Many thanks for your amazing review of your most recent business stay in November. We could not ask and wish for more and really appreciate the time taken to share your experience. Hoping to welcome you back again soon, please don’t hesitate to...More

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    Awards & Recognition
    Travellers' Choice2017 Winner
    Certificate of Excellence
    • Top amenities
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Room Service
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Spa
    • Free Parking
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Meeting Rooms
    • Dry Cleaning
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Airport Transportation
    • Laundry Service
    • Conference Facilities
    • Shuttle Bus Service
    • Free Parking
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Restaurant
    • Bar/Lounge
    • Spa
    • Outdoor pool
    • Hot Tub
    • Price range
    • US$237 - US$467 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #6 Romantic Hotel in Santiago
    • #6 Family Hotel in Santiago
    • #6 Business Hotel in Santiago
    • #12 Spa Hotel in Santiago
    • #22 Luxury Hotel in Santiago
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms ,
    • Family Rooms
    • Number of rooms
    • 310
    • Reservation Options
    • TripAdvisor is proud to partner with Mandarin Oriental, Travelocity, Hotels.com, Orbitz, Agoda, Hyatt Hotels Corporation, TripOnline SA, Hotwire, Cancelon, HotelsforEveryone and HotelQuickly so you can book your Hotel Santiago reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Chile >
    • Santiago Metropolitan Region >
    • Santiago
    • Also Known As
    • Grand Hyatt Santiago Hotel Santiago ,
    • Hyatt Santiago ,
    • Santiago Grand Hyatt ,
    • Santiago Hyatt
    Add Photo Photos
    Traveller (883)
    Room & Suite (342)
    Pool & Beach (160)
    Dining (116)
    Hotel & Grounds (620)
    Bathroom (31)
    Family and Play Areas (19)
    Business Centre & Event Rooms (6)
    W Santiago
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    1.82 km away
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    .15 km away
    Atton Las Condes
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    Santiago Marriott Hotel
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    .93 km away
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    Ask a question
    Questions & Answers
    28 July 2016|
    Response from Peter G | Reviewed this property |
    I would call the hotel and ask them. They should be able to help you with that. Even the non-renovated rooms are very nice, but the bathrooms are a little old. Hope that helps. Take care,
    26 July 2016|
    AnswerShow all 6 answers
    Response from Ian L | Reviewed this property |
    I suggest you ask this question directly to the hotel.
    16 June 2016|
    AnswerShow all 7 answers
    Response from Barry T | Reviewed this property |
    I believe it did - we pretty much tuned out TV on out stay!
    Room Tips
    "Rooms overlooking the garden and pool are nice and you still get views of the mountains"
    Read review
    "One side of hotel has spectacular views of the Andes, the other the road."
    Read review
    "Beautiful well equipped rooms."
    Read review
    "Rooms overlooking the mountains are great"
    Read review
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