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Novotel Santiago Vitacura

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#50 of 194 Hotels in Santiago
Certificate of Excellence
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838 Reviews from our TripAdvisor Community

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Showing 173: English reviews
Sao Paulo, SP
Reviewed 1 week ago

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Helpful?
Thank rafaelmg2004
Rio Claro, SP
Reviewed 1 week ago

Very nice experience in Novotel. Excellent location, good services in a restaurant, check in and check out. Good sleep quality and cleanliness. Breakfast was so good as well as the quality of food in the menu.

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Helpful?
Thank Ana Paula M
Luiz S, Gerente at Novotel Santiago Vitacura, responded to this review

Dear Mrs. Ana Paula M, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Carla - Enc. Calidad.

Vancouver, Canada
Reviewed 3 weeks ago

Quiet hotel in the heart of Santiago. Good value and the rooms were quite large. The bathroom looked newly renovated. The restaurant food and service was also excellent. Hotel is close to all amenities. I'll be there again next week.

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Thank scottfA3681JG
Sao Paulo, SP
Reviewed 31 October 2016

I didn't like the toilet being separated and far from the shower room and sink. Also, my shower door was broken and leaked water all over the shower room and into the bedroom. They didn't have half bottles of wine, which is complicated when you don't have anyone to share it with.

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Thank Marcelo Garcia L
Sao Paulo, SP
Reviewed 13 October 2016 via mobile

The hotel is located close to transportation and 2 main streets (vitacura and vespucio) walking distance to restaurants in vitacura and Alonso de cordoba, safe, no danger in this part of town. Simple but comfy rooms and service.

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Helpful?
Thank Victor S
Luiz S, Gerente at Novotel Santiago Vitacura, responded to this review

Dear Victor S, I would like to thank you for share your comments with us. It´s a pleasure to received a positive feedback. We hope to see you soon. Best regards, Carla - Enc. Calidad.

São Paulo, São Paulo, Brazil
Reviewed 29 September 2016

The breakfast used to be better . It is still good but the quality of the products are not the best ones. The room is spacious. The products as shampoo, conditioner are of reasonable quality. It used to be better. The Swimming pool and Jacuzzi were closed during the Fiestas Patrias that this yers went from 17 Sept up to...

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Thank Fclmello
Sao Paulo, SP
Reviewed 27 September 2016 via mobile

Small rooms and not comfort bathroom configuration (toilet is separated from shower area). Internet not good. Le Club Accor is not valid if you make a reservation from your agency. Front desk deserve a strong training and Food is not that good. In a sum, the Hotel is like an Ibis in disguised, but charge you more.

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Thank RonaldoCP
Geelong Bellarine, Australia
Reviewed 13 September 2016

A good friend and I planned to attend and compete in the "Rally of the Incas", an event organised by the Endurance Rally Association. We had booked airfares, paid the not insubstantial entry fee and were about to ship our classic car from Australia to Buenos Aires. A stop along the way to recover from the jet lag was planned...

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Helpful?
Thank Mike K
Luiz S, Gerente at Novotel Santiago Vitacura, responded to this review

Dear Mr. Mike, Thank you very much you for sharing opinion through the Tripadvisor website. It is always a pleasure to receive positive comments. We hope you are feeling well and you can recover soon. We will be waiting for you. Best Regards, Carla - Enc. Calidad.

Reviewed 23 August 2016 via mobile

Hotel is in s very nice area, close to restaurants snd cafes. The lobby and other public spaces are nice and modern. The breakfast was good. Unfortunately the rooms really need an uplift. They are out dated and not very comfortable.

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Helpful?
Thank Elina N
Luiz S, Gerente at Novotel Santiago Vitacura, responded to this review

Dear Elina N, thank you for sharing your opinion through TripAdvisor website. We sincerely apologize for the delay in answering it. There was an internal glitch that prevented us to do it. Now that is solved technically, we want to get our treatment regarding their opinions. We will be working in the sense of making our hotel getting better, through...

Seoul, South Korea
Reviewed 16 August 2016

Good: Great location (easy access to business areas, fancy restaurants, Arauco mall), Extraordinary room design(personal favorite=opened closet, bathroom window opening a bit which helps to refresh air), Quiet room. Bad: Gloomy faced staffs(especially security staff standing near elevator). I'm not saying the staffs need to smile all the time, however it would be nice at least if they reply back...

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Thank Guijong B
Luiz S, Gerente at Novotel Santiago Vitacura, responded to this review

Dear Guijong B, thank you for sharing your opinion through TripAdvisor website. We sincerely apologize for the delay in answering it. There was an internal glitch that prevented us to do it. Now that is solved technically, we want to get our treatment regarding their opinions. We will be working in the sense of making our hotel getting better, through...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Spa
  • Free Breakfast
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Free Breakfast
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Located in the most elegant and best-equipped district in the city, opposite the Americo Vespucio Garden and near by Casa Piedra and Espacio Riesco - Congresses Center - and ONU offices (FAO, CEPAL and UNESCO). Surrounded by a boulevard of restaurants, a museum and the main mall in the city - Parque Arauco, is also next to the financial and economic center of Santiago. Walking distance to Escuela Militar subway station (1,7 Km - 1,05 mile). Exits from Costanera Norte highway give easy access to the coast cities and Valle Nevado. Just 20 km (12 miles) from Arturo Merino Benitez Int. Airport, Santiago. This 4 star hotel offers 144 rooms, swimming pool, spa, free parking, WiFi access and gym. Our rates include breakfast. A great opportunity to enjoy a business trip or a family getaway! ... more   less 

Additional Information about Novotel Santiago Vitacura

Address: Avenida Americo Vespucio Norte 1630 | Vitacura, Santiago 7630340, Chile
Region: Chile > Santiago Metropolitan Region > Santiago > Vitacura
Price Range: $126 - $199 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Santiago Vitacura 4*
Number of rooms: 144
Reservation Options:
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Also Known As:
Novotel Santiago Vitacura Hotel Santiago
Santiago Novotel
Hotel Style:
#15 Spa Hotel in Santiago
#25 Family Hotel in Santiago
#26 Luxury Hotel in Santiago
#27 Romantic Hotel in Santiago
#29 Business Hotel in Santiago
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Santiago Vitacura staff and other travellers.
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Questions? Get answers from Novotel Santiago Vitacura staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“upper floors give you a beautiful view to the Cordilheira dos Andes”
 of 5 bubbles Fclmello, 29 Sep 2016 | Read review
“Try to get rooms with Andes mountain views.”
 of 5 bubbles Saravanan002, 18 May 2016 | Read review
“Ones on the side street are best as there is less traffic, but noise wasn't an issue here.”
 of 5 bubbles JohnHimebaugh, 14 Jan 2016 | Read review
“Ask a front view to the mountains.”
 of 5 bubbles carlosn532, 12 Sep 2015 | Read review
“Choose Level 8 to have a good view on Andes Mountain & São Cristobal hill”
 of 5 bubbles bensont590, 3 Aug 2015 | Read review
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