Regal Pacific Hotel

Regal Pacific Hotel

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Regal de Luxe King
Room & Suite (273)
Hotel Regal Pacific
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Avg. C$173 /night, 2/10 - 2/11
C$227
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About

#13 of 237 hotels in Santiago
4.6 of 5 bubbles
Location
4.5 of 5 bubbles
Rooms
4.3 of 5 bubbles
Value
4.7 of 5 bubbles
Cleanliness
4.6 of 5 bubbles
Service
4.6 of 5 bubbles
Sleep Quality
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Discover the finest 5 star hotel in Santiago Welcome to the finest 5 star hotel experience in the city of Santiago. Regal Pacific Santiago is located in the commercial district of Las Condes with easy access to the subway close to elegant boutiques, creative restaurants and financial institutions. Regal Santiago offers 18 floors of genuine personalized service. Our guestrooms are designed for maximum comfort with luxurious details and modern furnishings. Other hotel amenities include 24-hour in-room dining, Health & Fitness Club, Spa, Squash Court and indoor swimming pool.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free breakfast
Airport transportation
Business Centre with Internet Access
Conference facilities
Car park
Wifi
Fitness / spa changing rooms
Hot bath
Indoor pool
Heated pool
Bar / lounge
Restaurant
Breakfast buffet
Breakfast in the room
Snack bar
Banquet room
Meeting rooms
Spa
Massage
Baggage storage
Concierge
Newspaper
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Room features
Allergy-free room
Soundproof rooms
Air conditioning
Interconnected rooms available
Room service
Safe
Minibar
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.5 of 5 stars
HOTEL STYLE
Classic
Family
Languages Spoken
English, Spanish, Portuguese

Location

Avenida Apoquindo 5680, Santiago 7560943 Chile
Name/address in local language
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 93 out of 100
93
Arturo Merino Benitez Airport
20 km•
See all flights
Manquehue
3 min•Santiago Metro
Escuela Militar
16 min•Santiago Metro
Traveller rating
  • 1,206
  • 454
  • 145
  • 28
  • 15
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Detailed Reviews
joseph k wrote a review Sep 2024
Hotel's Favourite
5.0 of 5 bubbles
Everything at this hotel is 1st rate. Rooms are modern and comfortable. Staff was extremely helpful and professional. Perhaps the best breakfast I’ve ever had in any hotel. Ate dinner as well and it was delicious. Location was perfect for my situation and I’ve already booked a room for a return visit
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Date of stay: September 2024Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Marco Antonio Saez, Director General at Regal Pacific Hotel
Responded Sep 13, 2024
Dear guest; Thank you for your positive comments and the time to share with the community TripAdvisor. We are happy to hear that enjoyed your stay with us. For us it was a pleasure to welcome you to our hotel. Our Hotel is under renovations, in ours 104 rooms, new design and technology. Thanks again for choosing us and hope to have the pleasure of welcoming you back in the very near future. Best regards, Marco Antonio Sáez P. Director Of Operations & Sales Hotel Regal Pacific – Santiago
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
These reviews are machine translated from their original language. Show machine translations?
Nacho S wrote a review Jul 2024
Montevideo, Montevideo, Uruguay
5.0 of 5 bubbles
Location: excellent, super safe, with many offices and people at all times. By taxi it is 3 minutes from the shopping park arauco for 3 dollars and 7 minutes from the coastal sky for 6 dollars. The arauco park can be walked perfectly, it is 10 or 15 minutes.
Staff attention: super super friendly, everyone is to help.
The hotel itself is very good, we stayed in a deluxe room and is super spacious, with plenty of space for everything and view of the mountain range.
They also gave us vouchers to go to lunch or dinner every day to Fattoria restaurant which is on the ground floor and is great.
Fattoria has a starter menu / ppal / dessert q every day varies and is exquisite. The restaurant staff is magnificent, Francisco Diaz a phenomenal and always attentive.
I highly recommend the hotel, if I return to santiago I would return to this hotel
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Automatically translated
Date of stay: July 2024Trip type: Travelled as a couple
Room Tip: Reserven en la web del hotel y compren la opcion con almuerzo / cena
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Pedro Cortes wrote a review Sep 2023
Sao Paulo, SP
5.0 of 5 bubbles
Spacious apartments with excellent infrastructure. The service is excellent in all areas. Check-in was done very quickly (and this is a big advantage when guests arrive tired from traveling). Check-out is equally quick.

Cleaning is done quickly and very efficiently.

The breakfast is great, with several options and frequent replacement of items (even when the service is close to ending).

The hotel restaurant is an excellent option, with a good menu, good prices and very fast and polite service.

Excellent space for taxis and transfers, facilitating boarding and disembarking, as well as placing or removing luggage.

I just leave one suggestion for improvement: the rooms could be a little brighter, but nothing that would constitute an inconvenience.
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Google
Date of stay: August 2023
5.0 of 5 bubblesValue
3.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled as a couple
Room Tip: O restaurante do hotel é uma ótima opção, com preço justo, atendimento rápido e atencioso.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Maria Bernadete BOLSONI PITTON wrote a review Jun 2024
Sao Paulo, SP
3.0 of 5 bubbles
The hotel is well located, adequate facilities, good sized rooms, good bed. And that's it. There are no bathrobes and slippers in the rooms; in the bathroom liquid soap, shampoo and conditioner of dubious quality, in large bottles, held together by clips. No moisturizing cream, cotton swabs, cleaning cotton… no delicacies! The shower was good.
We didn't get to try the restaurant. Regular breakfast.
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Google
Date of stay: May 2024Trip type: Travelled with friends
Room Tip: Melhor ficar em outro bairro. Não há muitas opções de restaurantes por perto
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Annette A wrote a review Dec 2023
Los Angeles, California
+1
5.0 of 5 bubbles
The room was unexpectedly huge. Even though we were on a very busy street in metropolitan Santiago our room was extremely quiet with an excellent view of the city and Andes mountains. The lighting system was superb. The breakfast was the best we have ever had at a hotel—amazing assortment of fresh fruit which was constantly replenished and a huge assortment pastries. The hot foods were perfectly hot—no dried out or chewy. The fresh juices wonderful— from raspberry juice and custard apple juice. All the staff that we met were very helpful and pleasant.
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Date of stay: December 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Marco Antonio Saez, Director General at Regal Pacific Hotel
Responded Dec 30, 2023
Hello; We thank you for your kind words at TripAdvisor. Thanks to the feed back given by passagers like you, we improve on a daily basis. We hope on seeing you soon. Warm Regards, Marco Antonio Sáez P. Director Of Operations & Sales
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nryan2008 wrote a review Dec 2022
Chicago, Illinois
2.0 of 5 bubbles
This is when you wished you would have spent the time to do a little more homework than TA reviews…

Pros: responsive and pleasant customer service, tasty lunch in the restaurant (the chicken stew, black bean stew and ceviche were delicious). Also, The sauna was very warm and cold water was provided when I rented the sauna for $10. The room was large and nice.

Opportunities…the worst- at 2:30am, the lighting above our bed turned on and it could not be shut off. It took maintenance 15 minutes to determine how to shut down the whole system until the morning. It was especially painful later to have the hotel charge us $2 for a cup of coffee in the room, for the nicest room in the hotel when we were inconvenienced in the middle of the night. ???

The gym had a lot of useful equipment but it is no spa or gym really. It’s a small room with rusty weights. The team was very friendly but the gym is unacceptable for a hotel deemed 5 star????!!!!
Massages were done by nice people and they were value priced for sure, but it was more like a body rub on a hard table with a rough towel to cover you.

And finally, not the hotels fault assuredly, but if you are looking for a charming area to stay and visit in Santiago, to walk to cafes or shops, this is not it.
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Date of stay: December 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Marco Antonio Saez, Director General at Regal Pacific Hotel
Responded Dec 12, 2022
Dear guest; Thank you for your positive comments and the time to share with the community TripAdvisor. We are happy to hear that enjoyed your stay with us. For us it was a pleasure to welcome you to our hotel. Our Hotel is under renovations, in ours 104 rooms, new design and technology. Will see all the opportunities that you indicate, thank you very much. Thanks again for choosing us and hope to have the pleasure of welcoming you back in the very near future. Best regards, Marco Antonio Sáez P. Director Of Operations & Sales Hotel Regal Pacific – Santiago
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Joe B wrote a review Jan 2024
Greensboro, North Carolina
5.0 of 5 bubbles
An outstanding hotel on many levels: professionalism of staff, location, cleanliness, comfort, features, restaurant, price.

My wife and I traveled to Santiago recently and deplaned around 7am. I knew that hotels are often unprepared for their guests until mid-afternoon. Therefore, I booked an extra night the night of our flight and we were able to check in immediately upon arrival. I should also mention that doing so did not break the budget. We found the RP to be a very reasonably priced hotel.

By the way, we hired a private driver to shuttle us from the airport to our hotel and this worked out beautifully. His name is Christian Herrera and we would highly recommend him as a private driver and tour guide.

Check in was smooth and easy. The front desk manager spoke excellent English and a porter delivered our bags in short order. Our room was large with a beautiful, expansive view of the city and surrounding mountains. There was a couch, a large desk, a refrigerator with a fully stocked bar, a room safe and a very comfortable bed. We were on the 11th floor, so things were quiet and noise from outside was minimal. Breakfast was included and it was excellent. We ate in the restaurant for dinner that evening and it was also excellent. We were a bit worried that being of Spanish tradition, the restaurant would not open until 8pm, but it opens at 6.

The location was excellent for us because we always take the metro whenever a city has one. In the case of Regal Pacific, the metro is literally across the street within 100 meters. Very convenient.

Bottom line, I would highly recommend the RP for a place to stay in Santiago and will stay here again if our travels return us to Santiago.
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Date of stay: January 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Marco Antonio Saez, Director General at Regal Pacific Hotel
Responded Jan 3, 2024
Hello; We thank you for your kind words at TripAdvisor. Thanks to the feed back given by passagers like you, we improve on a daily basis. We hope on seeing you soon. Warm Regards, Marco Antonio Sáez P. Director Of Operations & Sales
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
vladimirrodriguez wrote a review Sep 2023
Temuco, Chile
5.0 of 5 bubbles
Excellent hotel, we have been many times and it gets better every day.
From the moment they greet us at the door, at the reception or in the dining room, everyone is very attentive and pleasant.
The Chef is always present with a very good Restorant where I take the opportunity to invite my eight grandchildren as well as other married couples who are friends.
In addition, the manager is attentive to the entire operation, concerned with the smallest details.
A few days ago when we arrived there was an important event where the dining room was full, there was no room, but Marco Antonio Saez made us wait outside, he sent us each a pisco sour until he seated us at a table.
The bad: Nothing bad
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Google
Date of stay: September 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled with family
Room Tip: El mejor concejo, es que pueden ir tranquilos, les gustara y saldrán contentos como nosotros.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Elaine O wrote a review Mar 2024
4.0 of 5 bubbles
First time in Santiago this was a very comfortable hotel with big rooms and comfortable beds and the most extensive breakfast selection we had met in 6 weeks of travel. Everything you could want and more.

Particularly noticed that the staff teams worked well and were considerate of each other as well as being attentive to guests.

The one thing that was less helpful they can do nothing about in that the hotel is not near to anywhere useful for sightseeing. However taxi are not expensive or if confident you can use the nearby metro.

Would be nicer if rooms were less 'beige' in decor, but that is personal preference. Liked the stained the glass in the lift and what we dubbed 'the mouse orchestra' who serenaded us up and down with a wide repertoire.

Reception staff very helpful - a credit to the hotel.

Real mix of clientele from people joining cruises to businessmen.

Good air-conditioning, always seemed perfect temperature and very quiet.
Read more
Date of stay: March 2024
4.0 of 5 bubblesValue
2.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled as a couple
Room Tip: Risotto in restaurant very good.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Marco Antonio Saez, Director General at Regal Pacific Hotel
Responded Mar 25, 2024
Dear guest; Thank you for your positive comments and the time to share with the community TripAdvisor. We are happy to hear that enjoyed your stay with us. For us it was a pleasure to welcome you to our hotel. Our Hotel is under renovations, in ours 104 rooms, new design and technology. Thanks again for choosing us and hope to have the pleasure of welcoming you back in the very near future. Best regards, Marco Antonio Sáez P. Director Of Operations & Sales Hotel Regal Pacific – Santiago
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ignacio G wrote a review Feb 2024
Santiago, Chile
3.0 of 5 bubbles
It is a hotel only for passing through, the services such as the pool and gym are too small and not very functional (infrastructure, equipment and maintenance). Furthermore, there is little concern on the part of the staff about these services (one day it happened to me that there was no water in the gym, the next day there were no glasses, there were no swimming caps in the pool and the towels were in very poor condition).

In my opinion, the food and attention of the restaurant staff was good (not 5 stars, but good).

It is not a hotel with 5-star service and equipment, perhaps due to the price I would recommend quoting other alternatives or even paying a little more elsewhere to enjoy the experience more in terms of facilities and service (in the same sector there are many alternatives).
Read more
Google
Date of stay: February 2024Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
…
ClodMarquez asked a question Apr 2024
Santiago, Chile180 contributions21 helpful votes
Hola, vi que tienen happy hour. Cuanto cuesta por persona ??
Pati asked a question Jun 2023
Machali, Chile10 contributions
Hola! La piscina es temperada? Gracias. Saludos
Flávia R asked a question Mar 2022
Bauru, SP12 contributions3 helpful votes
O IVA é cobrado para quem pagou todas as diárias antecipado?
Flávia R asked a question Mar 2022
Bauru, SP12 contributions3 helpful votes
O hotel cobra IVA se eu já paguei as diárias antecipadamente?
Newton L asked a question Jan 2018
Melbourne, Australia6 contributions3 helpful votes
What is the cost of a taxi from Hotel Regal Pacific to the Valparaiso cruise port?
1 contribution
Hi, about usd 216 in private taxi, Vaparaiso port is 115 kilometers far away Santiago. Best regard.
…
Elaine O wrote a tip Mar 2024
7 contributions
4.0 of 5 bubbles
"Risotto in restaurant very good. "
Read full review
Christine B wrote a tip Mar 2024
31 contributions1 helpful vote
3.0 of 5 bubbles
"Bar area not big enough enough and lacks a good atmosphere "
Read full review
JS7015 wrote a tip Feb 2024
Roswell, Georgia296 contributions66 helpful votes
5.0 of 5 bubbles
"The restaurant is good, but if you're looking for a good pizza or Italian meal within walking distance, try Pizzeria St. Giovanni!"
Read full review
Marcela C wrote a tip Nov 2023
1 contribution
5.0 of 5 bubbles
"Ir has parking"
Read full review
rodolfopedrao wrote a tip Jul 2023
Curitiba, PR9 contributions1 helpful vote
2.0 of 5 bubbles
"Expensive, but with bad staff."
Read full review
…
Not the right property for you?
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PRICE RANGE
C$162 - C$216 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hotel regal pacific
LOCATION
ChileSantiago Metropolitan RegionSantiagoLas Condes
NUMBER OF ROOMS
104
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Regal Pacific Hotel - UPDATED 2025 Prices, Reviews & Photos

Frequently Asked Questions about Regal Pacific Hotel
Which popular attractions are close to Regal Pacific Hotel?
Nearby attractions include Mappin (0.4 km), Paseo de las Esculturas (0.1 km), and Plaza la Capitania (0.4 km).
What are some of the property amenities at Regal Pacific Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Regal Pacific Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Regal Pacific Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Regal Pacific Hotel?
Yes, free parking, a parking garage, and secured parking are available to guests.
What are some restaurants close to Regal Pacific Hotel?
Conveniently located restaurants include Chilenazo, La Fattoria, and Rosso.
Are there opportunities to exercise at Regal Pacific Hotel?
Yes, guests have access to an indoor pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Does Regal Pacific Hotel have airport transportation?
Yes, Regal Pacific Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Regal Pacific Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Regal Pacific Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Regal Pacific Hotel?
The staff speaks multiple languages, including English, Spanish, and Portuguese.
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