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Traveller (302)
Room & Suite (143)
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Overview
  • Excellent35%
  • Very good46%
  • Average12%
  • Poor4%
  • Terrible3%
Travellers talk about
“tower b”(8 reviews)
“full kitchen”(8 reviews)
AMENITIES
Free Wifi
Non-Smoking Hotel
Suites
Kitchenette
Multilingual Staff
Self-Serve Laundry
Private Balcony
3 Star Hotel
All hotel details
Additional information
Offers from Altura Suites
Offers & Announcements: 20% off room rate
Offers from Altura Suites
Offers & Announcements: 20% off room rate
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Rooms
Jun. 3Jun. 4
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,070)
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34
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LanguageEnglish
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34
50
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5
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All reviewstower bfull kitchengrocery store next doorgreat locationan ideal starting pointbedroom studiobellas artesextended stayhotel apartmentno air conditioningcleaning servicetourist sitescerro santa luciashort walkcentral locationliving areacoffee maker
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1 - 5 of 104 reviews
Reviewed 2 weeks ago

This place is a little unusual but fantastic if its what you want. Its in a huge tower block in a superb central location with a mix of local residents and more than 1 operation renting short term / holiday lets. Once inside the building,...More

Thank Craig B
Response from Cristian C, Director de Recepción at Altura SuitesResponded 2 weeks ago

Hi Craig B Thanks for your review! We'll consider your suggestions. Kind regards, Cristián Campos - Jefe de Operaciones

Reviewed March 28, 2018

I did not enjoy staying here. The room was so small and cramped. The room was filthy, it seemed like all the walls were dirty, the curtains had a layer of dust on them. The place was so stuffy too. The pictures online are very...More

Review collected in partnership with this hotel
Thank l0082
Response from Juan Pablo O, Manager at Altura SuitesResponded March 30, 2018

Dear l0082, I'm sorry that our apartment was not what you expected. I would like to personally check the status of the apartment you stayed. Can you please help us saying which one was? Or giving us the surname of the person that made the...More

Reviewed March 12, 2018

Lovely, clean apartment in an excellent location. Walking distance to several restaurants, shops and bars. We had a beautiful view of cerro San Cristobal. Price was hard to beat too. Highly recommend!

Review collected in partnership with this hotel
Thank melaniebartley
Response from Cristian C, Director de Recepción at Altura SuitesResponded March 13, 2018

Dear melaniebartley. Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! Let us know if there is anything we can help you with. Kind regards, Cristián Campos - Jefe de Operaciones

Reviewed March 2, 2018

we stayed there on Feb 12 the temp was 97 F (36C) there is No AIR CONDITION in these apartment only small fan, even not a sealing fan .the place is basic and run down .. there is mold in the shower . they gave...More

Thank Michelle827
Response from Juan Pablo O, Manager at Altura SuitesResponded March 5, 2018

Dear Michelle, We are sorry about your experience We do have A/C but only in certain apartments, in order to get one of those you there is an additional charge. In Santiago the A/C is not necessary except in around 7 days per year, when...More

Reviewed February 17, 2018

The aparthotel was in a great location, Bellas Artes, which is close to both the Plaza des Armas and Lastarria. The balcony door did not lock and could easily be accessed from the balcony next door. The staff told us to use the small safe...More

Review collected in partnership with this hotel
Thank Ellen_Dur
Response from Cristian C, Director de Recepción at Altura SuitesResponded March 6, 2018

Hello Ellen_Dur Thank you for your review and for choosing our apartments. We're happy that you enjoyed your stay and I’m looking forward to having you again as a guest in Altura Suites. Kind regards, Cristián Campos - Jefe de Operaciones

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Hotel Amenities
Multilingual Staff
Self-Serve Laundry
Room amenities
Microwave
Refrigerator in room
Details
Price range
US$41 - US$292 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms
Details
Price range
US$41 - US$292 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms
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Traveller (302)
Room & Suite (143)
Dining (23)
Pool & Beach (2)
Questions & Answers
Ask a question
cruiselover2017
February 3, 2017|
Answer
Response from Cristian C | Property representative |
You're very welcome.
0
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Google Translation
cruiselover2017
February 2, 2017|
AnswerShow all 2 answers
Response from Juan Pablo O | Property representative |
Dear Cruiselov, There is no problem taking that much luggage at the bus station, at most they will charge a little bit more (no more than $3 dollars per extra luggage). You have to keep an eye only on valuable items such as... More
1
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cruiselover2017
January 30, 2017|
AnswerShow all 2 answers
Response from Cristian C | Property representative |
Hi cruiselover2017. The best and comfortable way is getting a taxi service at the exit of the airport. It costs around CLP$ 18.000 for 2 of you (US$ 28). Also, you have other options, but less comfortable, as shuttle bus... More
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Google Translation
Room Tips
"ask for Andes views"
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"Do not expect a full service hotel!! This is like renting a small condo."
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"Buy extra toilet paper and know that your towels are not changed so hang them carefully or take along an..."
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"City view a must with balcony"
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