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Renaissance Santiago Hotel

Overview
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Avenida Presidente Kennedy 4700 Vitacura, Santiago 7630454 Chile See on map
Name/address in local language
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Pool
Non-Smoking Rooms
Restaurant
Room Service
4.5 Star accommodation
Additional information
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Offers from Renaissance Santiago Hotel
Special Offer:Book ahead and save
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Rooms
Dec. 30Dec. 31
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,184)
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513 results
Traveller rating
411
68
23
3
8
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LanguageEnglish
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411
68
23
3
8
Show reviews that mention
All reviews the executive lounge great hotel concierge team escuela militar parque arauco chilli steam room the entire staff big mall shopping mall rooms are modern rain shower business trip andes mountains hop on hop off bus would highly recommend this hotel pisco sours
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1 - 5 of 513 reviews
Reviewed 2 weeks ago via mobile

Disappointing visit. Loud Piped music everywhere, inescapable. Breakfast was poor, the restaurants and bar felt like a food court and the rooftop bar only open Friday and Saturday. The pool is small and lost the sun by early afternoon. Pool terrace seats missed their cushions...More

Date of stay: November 2018
Thank 714tisha
Response from Melissa Y, Manager on Duty at Renaissance Santiago HotelResponded 2 weeks ago

Dear 714tisha, Thank you for sharing your recent experience with us. We would like to thank you for your positive feedback about our staff, especially Raul, however we do want to apologize for the inconvenience you encountered with the AC and tv of your room....More

Reviewed 3 weeks ago

Our first stay at Renaissance brand which is part of Marriott. Overall we were satisfied. I would say this is a solid 4 star property. Decent size room on the 8th floor with a shower. Two twin beds. Enough storage. Please note most TV channels...More

Date of stay: November 2018
Thank Jason M
Response from Carlos S, Manager on Duty at Renaissance Santiago HotelResponded 2 weeks ago

Dear Jason M, Thank you for taking the time to share your experience at Renaissance Santiago Hotel. We are very pleased that your stay had an overall good sense of satisfaction for you and your family and that you can spread the word of our...More

Reviewed 3 weeks ago via mobile

Our month long journey had to come to an end and we chose to end the adventure in Santiago for 2 nights at the Renaissance Santiago. Just loved it, room, cleanliness, staff, gym, pool and the great vibe tunes playing everywhere. Walter on the Navigator...More

Date of stay: November 2018
Thank JohnN830
Response from Melissa Y, Manager on Duty at Renaissance Santiago HotelResponded 2 weeks ago

Dear Mr. JonhN830, We are delighted to hear that you enjoyed your 2 days spent at the Renaissance Santiago and we thank you for your sweet comments about Walter & Francisco! They sure are one of a kind! Thank you again for your feedback once...More

Reviewed 4 weeks ago

This hotel is a total disappointment. It's all about image and money. The only good thing I found was the concierge desk being helpful and efficient.Housekeeping was rude and inappropriate. During a day, at least three different people enter your room, with no respect to...More

Date of stay: September 2018
Thank Marietraveler444
Response from Carlos S, Manager on Duty at Renaissance Santiago HotelResponded 4 weeks ago

Hello Marietraveler444, First and foremost I would like to thank you for taking the time to share your experience at Renaissance Santiago Hotel; even though is not the quality and service we as hotel team are used to provide to our guests and of course...More

Reviewed 4 weeks ago via mobile

Friendly Staff and great place. Specially the breakfast staff manager and crew! The lobby staff was great and helpful. Spoke English and that was one of the plus. Door man was the best and he always took care of any issues like getting directions and...More

Date of stay: October 2018
Thank Hardyboy208
Response from Carlos S, Manager on Duty at Renaissance Santiago HotelResponded 4 weeks ago

Hello Hardyboy208, Greetings from sunny Santiago ! We are very happy to know your stay with us was as enjoyable and memorable as you describe. Commitment to service and guest satisfaction is a main focus and we are delighted to hear you enjoyed your stay,...More

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About
Description
Experience the synergy of lifestyle and luxury at Renaissance Santiago Hotel, a chic hotel in Santiago, Chile. Equipped with modest amenities, leisure and business travelers of Santiago will not leave More disappointed. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Spa
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Outdoor pool
Wheelchair Access
Beachfront
Breakfast included
Free Parking
Awards & Recognition
Travellers' Choice2018 Winner
GreenLeaders Gold level
Certificate of Excellence
Travellers' Choice2018 Winner
GreenLeaders Gold level
Certificate of Excellence
Hotel Style
Spa
,
Onsen
,
Luxury
Room types
Family Rooms, Suites, Non-Smoking Rooms
Hotel class
Awards & Recognition
Travellers' Choice2018 Winner
GreenLeaders Gold level
Certificate of Excellence
Travellers' Choice2018 Winner
GreenLeaders Gold level
Certificate of Excellence
Contact Information
Hotel Style
Spa
,
Onsen
,
Luxury
Room types
Family Rooms, Suites, Non-Smoking Rooms
Number of rooms
181
Price range
US$126 - US$259 (Based on Average Rates for a Standard Room)
Location
Chile > Santiago Metropolitan Region > Santiago > Vitacura
Hotel class
Awards & Recognition
Travellers' Choice2018 Winner
GreenLeaders Gold level
Certificate of Excellence
Travellers' Choice2018 Winner
GreenLeaders Gold level
Certificate of Excellence
Contact Information
Hotel Style
Spa
,
Onsen
,
Luxury
Room types
Family Rooms, Suites, Non-Smoking Rooms
Number of rooms
181
Price range
US$126 - US$259 (Based on Average Rates for a Standard Room)
Location
Chile > Santiago Metropolitan Region > Santiago > Vitacura
Photos
Traveller (653)
Room & Suite (184)
Dining (105)
Pool & Beach (25)
Amenities (16)
Family and Play Areas (10)
Business Centre & Event Rooms (6)
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Questions & Answers
Ask a question
ease6
November 25, 2018|
AnswerShow all 2 answers
Response from Melissa Y | Property representative |
Dear Mr. JohnN830, Greetings from Renaissance Santiago Hotel. Please reach us to this following number 56226788888 or see our answer, there you can reach my email. I can not give email through this page. Have a great... More
0
Votes
Google Translation
stephenpaulcrook
November 18, 2018|
AnswerShow all 3 answers
Response from Melissa Y | Property representative |
Dear Mr. Crook, Greetings from Renaissance Santiago Hotel. Please reach us to this following number 56226788888 or see our answer, there you can reach my email. I can not give email through this page. Have a great... More
0
Votes
Google Translation
Eric L
September 4, 2018|
Answer
Response from Melissa Y | Property representative |
Dear Eric, Greetings from Renaissance Santiago Hotel You are right! Please choose Chilean/European and leave a note that you need a room with a twin bed. Have a great day! Kindest regards,
0
Votes
Google Translation
Room Tips
"The higher level floor have great views."
dianehanson
Oct. 23, 2018
Read review
"Mountain View room"
danielmanier
Oct. 3, 2018
Read review
"Request a room with views of the mountains!"
StephanieD2432
Sep. 19, 2018
Read review
"Corner rooms have large beds, but have an extra window and doesn't get entirely dark."
225kennyv
Sep. 6, 2018
Read review
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