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2018-02-04 2018-02-05
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    Mercure Santiago Centro

    Avenida Libertador Bernardo o'Higgins 632, Santiago 8330066, Chile
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    2018-02-04 2018-02-05
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     2 people are viewing this hotel
    US$145
    US$125
    SAVE US$20
    US$130
    US$125
    Traveller (443)
    Room & Suite (142)
    Pool & Beach (40)
    Overview
    • Excellent25%
    • Very good50%
    • Average18%
    • Poor5%
    • Terrible2%
    Travellers talk about
    “santa lucia” (16 reviews)
    Free Wifi
    Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    4.0 Star Hotel
    All hotel details
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    Rooms
    Feb 4Feb 5
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (1,107)
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    121 - 125 of 232 reviews

    Reviewed 18 June 2015 via mobile

    I stayed at this hotel for 6 nights. I went there on a vacation trip with some business clients.The hotel is well located if you are going to stay in the downtown area for work, but at night it is an awful neighborhood. There are...More

    1  Thank Marceserra
    Response from GustavoPerezFO, Director de Recepción at Mercure Santiago CentroResponded 10 July 2015

    Dear Guest. Thank you for your time invested in to give to us your opinion about Santiago Centro Mercure. I lamented that his stay has not lived up to your expectations. That is why I offer my sincere apologies. At Mercure we work to deliver...More

    Reviewed 3 June 2015

    Honestly I didn't like this hotel. The location, downtown, is ok; a lot of street peddlers around the hotel and av. Libertador is really noisy. Rooms need renovation, old carpet, heating system noisy, little water in the shower, etc. Breakfast is ok for a mercure...More

    1  Thank SeanBsb
    Response from GustavoPerezFO, Director de Recepción at Mercure Santiago CentroResponded 7 July 2015
    Google Translation

    Estimado Hóspede. Muito obrigado por nos contar a sua opinião sobre Mercure Santiago Centro. No Mercure, nosso objetivo é oferecer...More

    Reviewed 3 June 2015 via mobile

    As I am a Platinum Accor Plus member we arrived at 11:30am after a 14 hour flight from Australia and were told we had to wait till 2pm for our rooms! When we finally got to our rooms, there was no water for 2 hours...More

    Thank Mudjimba
    Response from GustavoPerezFO, Director de Recepción at Mercure Santiago CentroResponded 22 June 2015

    Dear Guest. We are very grateful to have dedicated part of your time to let us know your experience at Mercure Santiago Centro. We regret that your stay has not been in line with expectations. That is why I ask let me offer our sincere...More

    Reviewed 2 June 2015

    More

    Review collected in partnership with Accorhotels.com
    Thank Charlie K
    Reviewed 1 June 2015 via mobile

    I stayed there recently for three nights confirmed kingbed/free wi-fi / & hot breakfast buffet daily. Needs improvement action items below: Breakfast is terrible Except the fresh fruits they served. Terrible ripped bath towels worned out. Staff/personnel not friendly to guests. No greetings to guests....More

    1  Thank Charlie K
    Response from GustavoPerezFO, Director de Recepción at Mercure Santiago CentroResponded 22 June 2015

    Dear Guest. We are very grateful to have taken part of your time to let us know your experience at Mercure Santiago Centro. We regret that your stay was not according to your expectations. That is why I ask let me offer our sincere apologies....More

    About
    Amenities
    • Top amenities
    • Restaurant
    • Room Service
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Pool
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Outdoor pool
    Details
    • Price range
    • US$104 - US$178 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #32 Family Hotel in Santiago
    • #32 Luxury Hotel in Santiago
    • #46 Romantic Hotel in Santiago
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 142
    • Reservation Options
    • TripAdvisor is proud to partner with Accorhotels.com, Orbitz, Hotels.com, Booking.com, Expedia, Agoda, Travelocity, getaroom.com, Priceline, Evoline ltd, Cancelon, TripOnline SA and HotelQuickly so you can book your Mercure Santiago Centro reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Chile >
    • Santiago Metropolitan Region >
    • Santiago
    • Also Known As
    • Caesar Business Santiago Centro Hotel Santiago ,
    • Caesar Business Hotel Santiago
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    Traveller (443)
    Room & Suite (142)
    Pool & Beach (40)
    Dining (39)
    Hotel & Grounds (241)
    Bathroom (45)
    Business Centre & Event Rooms (4)
    Family and Play Areas (3)
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    Ask a question
    Questions & Answers
    redhonker
    22 July 2017|
    AnswerShow all 7 answers
    Response from rcperez | Reviewed this property |
    Ibis location is better, but Mercure hotel itself is better Still plenty of dinning options walking distance and safely around
    0
    Votes
    hobbit_8
    18 December 2016|
    AnswerShow all 4 answers
    Response from Mercure S | Property representative |
    Good day from Mercure Santiago! We can make the reservation with our supplier, and send you the cost and details. In order to book the transportation service, we need your flight Information with arrival. Kind regards... More
    1
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    Google Translation
    WilloTheKing
    11 August 2016|
    AnswerShow all 3 answers
    Response from Barbara C | Reviewed this property |
    We took a taxi. Get a pre-paid ticket for a taxi inside the airport. Do not take a taxi from the street. The hotel is used to having international passengers arriving at all times and will accommodate if a room is... More
    2
    Votes
    Room Tips
    "check the aircon before unpacking!"
    Read review
    "A high floor is likely to be quieter as it is on a busy street."
    Read review
    "As for a superior renovated rooms, preferably looking the back for silence."
    Read review
    "Upper floor rooms have good views and recently been renovated."
    Read review
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