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Mercure Santiago Centro

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Mercure Santiago Centro
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961 Reviews from our TripAdvisor Community

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Showing 185: English reviews
Munich, Germany
Reviewed 1 April 2014

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Claus M
GustavoPerezFO, Director de Recepción at Mercure Santiago Centro, responded to this review

Bridgewater, New Jersey
Reviewed 30 March 2014

I used this hotel for business travels and it definitely do the job. The front desk clerk spoke english very well and she was a tremendous help. Staffing, service and clean up were very friendly and efficient. The room and amenities were great and as expected for the price (paid around $140 a room). The only gripe I have is...

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1Thank Toan D
GustavoPerezFO, Director de Recepción at Mercure Santiago Centro, responded to this review
Google Translation

Estimado huésped Reciba Usted un caluroso saludo de parte de todos los colaboradores de hotel Mercure Santiago centro. Junto con...

Portland, Oregon
Reviewed 25 March 2014

We were in Santiago for only 2 days, and don't think that we could have picked a better location exploring the city and being close to the attractions. Some of the better restaurants were only blocks away. We arrived at 6:00 in the morning after an all night flight and were able to get checked into a room for a...

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Thank Jerry061
GustavoPerezFO, Director de Recepción at Mercure Santiago Centro, responded to this review
Google Translation

Estimado huésped Reciba Usted un caluroso saludo de parte de todos los colaboradores de hotel Mercure Santiago centro. Junto con...

Poznan, Poland
Reviewed 20 March 2014

We spent three nights in this hotel (not consecutive ones) while traveling along Chile and Santiago was a hub in this journey. The positives: - Hotel has definitely good location (just walking distance to Plaza de Armaz, La Cathedral, short taxi drive to calle Constitucion for a great dinner spot). - the staff didn't see any problems when we wanted...

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Helpful?
Thank Bajonka
GustavoPerezFO, Director de Recepción at Mercure Santiago Centro, responded to this review
Google Translation

Estimado huésped Reciba Usted un caluroso saludo de parte de todos los colaboradores de hotel Mercure Santiago centro. Junto con...

London, United Kingdom
Reviewed 18 March 2014

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Adil H
GustavoPerezFO, Director de Recepción at Mercure Santiago Centro, responded to this review
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Sao Paulo, SP
Reviewed 26 February 2014 via mobile

The hotel and rooms are old and no good. In addition, during my stay, they have been doing a rebuilding that makes a lot of noise and do not give any space for a bar or a place where you can talk. Regarding service, this is not outstanding , but I could see that the girls at reception desk tried...

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1Thank Rubens A
GustavoPerezFO, Gerente at Mercure Santiago Centro, responded to this review
Google Translation

Estimado huésped. Reciba Usted un cordial saludo de parte de todos los colaboradores de hotel Mercure Santiago centro. Agradecemos enormemente...

Lugano, Switzerland
Reviewed 22 February 2014

Stayed at Mercure in SCL for 2 nights in February2014, the hotel was undergoing some maintenance (lobby and rooms). Staff is efficient and helpful, also the housekeeper is very friendly. Rooms are quiet and the size is good, bathrooms functional and shower runs good. Breakfast was simply perfect, lot of choice, great quality and nice place (very few people both...

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2Thank Pilot_DK
GustavoPerezFO, Gerente at Mercure Santiago Centro, responded to this review
Google Translation

Estimado huésped. Reciba Usted un cordial saludo de parte de todos los colaboradores de hotel Mercure Santiago centro. Agradecemos enormemente...

Montreal, Canada
Reviewed 21 February 2014

This is a hotel for a few days only. The air conditioning in the room was extremely noisy…better to leave the window open if not facing the main street. (Weather at night in Santiago is usually cool. Room was a little tired, but still acceptable. Annoying you had to knock on the door of the hotel entrance after midnight so...

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1Thank Montreal35457382
GustavoPerezFO, Gerente at Mercure Santiago Centro, responded to this review
Google Translation

Estimado huésped. Reciba Usted un cordial saludo de parte de todos los colaboradores de hotel Mercure Santiago centro. Agradecemos enormemente...

Sao Paulo, SP
Reviewed 12 February 2014

I and my husband stayed at Mercure Santiago Centro (02th January at 07th January) and we didn’t like our stayed. I am very allergic to shrimp (prawn). At restaurant I ordered a menu with this description” Sealed Salmon in a Mussels and tomato broth with Basil, served with Sweet Potato Gratin and Mix of Vegetables” . My plate was served...

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4Thank ElaineHD
Melbourne, Australia
Reviewed 11 February 2014

Very well located in Santiago, easily accessible by the metro system. Hotel rooms, features and cleanliness are decent and up to Mercure's standards. The hotel has a (small) pool that overlooks the city. Breakfast food was just average, though.

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Thank ohyeahpandas

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting

Additional Information about Mercure Santiago Centro

Address: Avenida Libertador Bernardo o'Higgins 632, Santiago 8330066, Chile (Formerly Caesar Business Santiago Centro)
Region: Chile > Santiago Metropolitan Region > Santiago
Price Range: $112 - $170 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Mercure Santiago Centro 3.5*
Number of rooms: 142
Reservation Options:
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Also Known As:
Caesar Business Santiago Centro Hotel Santiago
Caesar Business Hotel Santiago
Hotel Style:
#46 Family Hotel in Santiago
#47 Romantic Hotel in Santiago
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Santiago Centro staff and other travellers.
22 questions
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Questions? Get answers from Mercure Santiago Centro staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Call the hotel ahead of arrival and arrange for pick-up from the airport.”
 of 5 bubbles 372iv, 5 Jan 2017 | Read review
“rooms on the top floors give a nice city view..”
 of 5 bubbles gypsy039, 24 Dec 2016 | Read review
“Get a renovated room at the back of the hotel on a high floor.”
 of 5 bubbles LTP-BCC, 1 Dec 2016 | Read review
“Get one facing the St Lucia park. Nice views across the city.”
 of 5 bubbles LesB4, 2 Oct 2016 | Read review
“Ask for a room on the front”
 of 5 bubbles LucyBridges, 18 Aug 2016 | Read review
5 of 5