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Holiday Inn Express Quito

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#15 of 112 Hotels in Quito
Certificate of Excellence
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Holiday Inn Express Quito
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355 Reviews from our TripAdvisor Community

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Showing 161: English reviews
Prague, Czech Republic
Level Contributor
76 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 255 helpful votes
Reviewed 9 March 2014

Being "just" Holiday inn Express Brand this hotel just exceeded all of our expectations. Starting from the location - it is in the new part of town just at the end of touristy Mariscal. It is opposite Marriott hotel. It is easy approachable when coming from airport (approx. 40 minutes after midnight and leaving at 6.30 a.m. @ 25 USD)... More 

Helpful?
2 Thank travelalot2
HIEXQuito, Director of Sales at Holiday Inn Express Quito, responded to this review

Dear Guest, Thanks a lot for share your kind words. You made that our day become special. I am going to share your review to entire staff. We work every day to mantain a high quality service. Have a great day Best Regards, Lorena Suárez More 

Ormond Beach, Florida
Level Contributor
284 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 156 helpful votes
Reviewed 27 February 2014

First this hotel is expensive, even by U.S. standards. However the staff are the best anywhere. Everyone is so polite and helpful. They go above and beyond to make your stay the best. To all the front desk staff, the service staff and to Vinicio, you make us feel so welcome. The rooms are always clean, after a few days... More 

Helpful?
1 Thank Tommysmimi
HIEXQuito, Director of Sales at Holiday Inn Express Quito, responded to this review

Dear Guest, Thanks for share your experience. As you mentioned, our staff always make their best effort for our guest. I am going to transmit your comment to them. Have a great day Best Regards, Lorena Suarez More 

mexico
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 18 February 2014

This is a good hotel a Little expensive for HIE, but has great location near city center and shopping malls. The breakfast is good with an excellent fresh orange juice machine, you can also print your boarding pass as usual, will stay here again

Helpful?
Thank ciervo
HIEXQuito, Director of Sales at Holiday Inn Express Quito, responded to this review

Dear Guest, Thanks for your kind words. Is glad to know that you have a great stay with us. Have a great day Best Regards Lorena Suárez More 

In-Town Atlanta
Level Contributor
49 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 173 helpful votes
Reviewed 12 December 2013

This is a nice hotel, but the experience was marred by us being overbilled for rooms, followed by poor customer service when my husband tried to resolve the matter. First, let me say that the showers are great and the rooms modern. It was a bit pricey, but we wanted a no-hassle situation as we were visiting the cloud forest... More 

Helpful?
Thank ATL_Mommy
HIEXQuito, Director of Sales at Holiday Inn Express Quito, responded to this review

Dear Guest, We regret that your stay was not what you expected. Regarding your comments I would like to comment the following: In both reservations you carried 2 people , at check in we explained that the reservation was made for two people and not for 4 people, for helping we allowed 4 people in the same room with a... More 

Lima, Peru
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 11 December 2013

It was a nice stay, very easy check-in (even though I arrived at 1 am). The hotel room has everything you need, the only problem was the outside noise. There was 1 or 2 dogs barking until midnight. The breakfast was fine and the staff very friendly.

Helpful?
Thank Carla M
HIEXQuito, Director of Sales at Holiday Inn Express Quito, responded to this review

Dea Guest, Thanks for your time. You are right, we have the situation of noise. We went to local authorities so they can help us to solve the problem of the dogs. I hope this could be solved soon. Have a great day. Best Regards, Lorena Suárez More 

Salt Lake City, Utah
Level Contributor
17 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 26 November 2013

From the front desk check in til when it was time to check out-everything was smooth and friendly. Thanks for arranging transportation. The food was delicious and the coffee was the best I've ever tasted. The hotel, lobby, and rooms are updated and impressive. The free wifi and the views from the gorgeous fitness room was perfect. Thanks for a... More 

Helpful?
Thank FlynPenny
HIEXQuito, Director of Sales at Holiday Inn Express Quito, responded to this review

Dear Guest, Is really nice to receive your warm message. I appreciate your words and is nice to know that our service made your stay more comfortable. I am going to transfer your words to tne entire staff. Have a great day. Best Regards Lorena Suárez More 

Los Angeles, CA
Level Contributor
24 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 21 November 2013

My bandmates and I stayed here last week while on a trip/tour while we gave music masterclasses at a University. The hotel staff were courteous and lovely, my room was spotless, and had all the amenities I needed to make my stay comfortable. Bottled water, comfortable bed, safe in the closet. The place was a delight!

Helpful?
Thank bette1stl
HIEXQuito, Director of Sales at Holiday Inn Express Quito, responded to this review

Dear Guest, Thanks for take few minutes to write this lovely message. I appreciate your kind words, is nice to receive your notes. This only compromise our staff each day to improve our service and give our best effort for our guests. Have a great day Best Regards Lorena Suárez More 

cocoa fl
Level Contributor
112 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 116 helpful votes
Reviewed 5 October 2013

We were shuttled to the HI Express after our LAN flight out of Quito was "reprogrammed"...We arrived at 5:45 AM after a long delay at the airport and the long bus ride back to town. Although they had not been forewarned, the staff treated us so nicely...accommodated about 30 of us in a timely fashion. The rooms are clean, well... More 

Helpful?
Thank taylorbrock
HIEXQuito, Director of Sales at Holiday Inn Express Quito, responded to this review

Dear Guest, We always tried to give the best service. I appreciate your kind words, is nice to see that our service helps you during your stay. Today is a cloudy day, but your comment make our day shine. Best Regards, Lorena Suarez More 

usersav
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 11 September 2013

Michelle the front desk manager was so helpful with my booking, a delight. She helped me so much and is an asset to the holiday Inn Melisa is also really professional and pleasant The room is spacious I am here with my son. The free wifi and free breakfast a bonus . I really can't recommend this Hotel more the... More 

Helpful?
Thank usersav
HIEXQuito, Director of Sales at Holiday Inn Express Quito, responded to this review

Dear Guest, Is nice to see that our staff help you during your stay. We are very glad to know that you will come back soon, I am sure that your stay in Galapagos will be wonderfull, is a magic place. We work every day for our gue Have a great day. Best Regards Lorena Suárez More 

Bend, OR
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 6 September 2013

Quick and efficient check-in, good-sized room, big and modern bathroom with awesome shower, everything incredibly clean, and the most amazing view from the roof-top gym/exercise area. I would highly recommend this hotel to anyone going to Quito, and wanting a clean, quiet, nice place to stay.

Helpful?
Thank JRS3_Bend
HIEXQuito, Director of Sales at Holiday Inn Express Quito, responded to this review

Dear Guest, Thanks a lot for your kind words, your comment makes sense of our work. Is nice to know that you like your stay. Have a great day Best Regards Lorena Suárez More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Bar/Lounge
  • Free Breakfast
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Holiday Inn Express Quito Hotel is located at Francisco de Orellana Avenue, one of the most important in the Ecuador's capital city. It is situated in the financial and commercial area, surrounded by state-of-the-art shopping, cultural and tourism centers. 45 Minutes away from new Mariscal Sucre Airport in Tababela. Its location offers immediate access to the trendy area of the city with local bars and restaurants and the wonderful Old City of Quito, Cultural World Heritage Site. Its modern architecture is aesthetically and functionally integrated to a house built in the 50s, considered to be City Heritage. In an environment of great hospitality and excellent service. Holiday Inn Express Quito Hotel welcomes you to Quito and Ecuador. ... more   less 

Additional Information about Holiday Inn Express Quito

Address: Avenida Orellana E 6-54 | y Calle Reina Victoria, Quito 170150, Ecuador
Region: Ecuador > Pichincha Province > Quito
Price Range: $165 - $309 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Holiday Inn Express Quito 3.5*
Number of rooms: 141
Reservation Options:
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Also Known As:
Holiday Inn Express Quito Hotel Quito
Hotel Style:
#6 Business Hotel in Quito
#21 Family Hotel in Quito
#25 Romantic Hotel in Quito
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Quito staff and other travellers.
5 questions
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Questions? Get answers from Holiday Inn Express Quito staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a high room with a view.”
  • My morning view from my room
  • View from my room
  • Comfortable bed
  • Great hot water and water pressure
  • Nice size safe in room
  • I've never seen a shower next to the Toilet lol
 of 5 bubbles Jast64, 22 Oct 2016 | Read review
“The water pressure in the shower was some of the best I've had in my life. The water temp would range during the shower from hot to hotter. ”
 of 5 bubbles megitasmith, 14 Aug 2016 | Read review
“Higher floors less noise from the street ”
 of 5 bubbles blancay2013, 17 Jul 2016 | Read review
“Just select king size”
 of 5 bubbles 348gonzalop, 20 May 2016 | Read review
“Ask for a balcony”
  • CITYSCAPE
  • PANORAMA
 of 5 bubbles Kindainsane, 15 Jan 2016 | Read review
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