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JW Marriott Hotel Quito

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JW Marriott Hotel Quito
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1,484 Reviews from our TripAdvisor Community

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Showing 1,141: English reviews
Craigavon, United Kingdom
Reviewed yesterday NEW

good facilities.fairly well located. has its own swimming pool . we had very early flight to the galapagos islands and the hotel set up the buffett breakfast restaurant to accomodate those with early flight. was impressed by that for such small number of people. hotel is used as base for several cruise lines like silversea and celebrity.

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Helpful?
Thank davidlurg
Montreal, Quebec
Reviewed 2 days ago NEW

Clean, safe, excellent by western world standards. Very nice swimming pool. Walking distance to a small tourist market Walking distance to square with a few nice restaurants, but dont walk, UNSAFE, take a cab, even just for the 2 streets to go. Certainly as soon as sun goes down, but also recommended in daylight. Restaurants on the square are fe...

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Helpful?
Thank 3opinionnow
Odessa, Texas
Reviewed 1 week ago

When you arrive after midnight and the people are great and the lounge is still open to get a piece of fruit or extra bottle of water, you are in the right spot. The lobby is fantastic with 3 vases with over 100 roses in each. Awesome. The spa was a perfect place to relax after a tough flight. The...

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Helpful?
Thank Derekanddoc
Belen U, Marketing Senior Supervisor at JW Marriott Hotel Quito, responded to this review

Dear Derekanddoc, We are happy you had such a great welcome to our hotel and that you enjoyed your stay. We are always attentive to late arrivals because we know our guests are tired and all you want to do is rest and begin your adventure in the morning. This is why our associates try their best to make you...

Northville, Michigan
Reviewed 1 week ago

The Marriott Hotel is an upper end hotel with nice rooms. We stayed here for an overnight prior to leaving for a Galapagos Islands tour. The breakfast buffet was very nice and although we were not able to take advantage of the hotel's amenities due to the tour's schedule, we were impressed by the hotel staff and check in process.

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Helpful?
Thank BHartMich
Belen U, Marketing Senior Supervisor at JW Marriott Hotel Quito, responded to this review

Dear BHartMich, Thank you for visiting Ecuador and our fantastic Galapagos Islands! We hope you stay was memorable and that your trip to Quito and Galapagos was one of a kind! We sincerely appreciate your comments about our staff, amenities, rooms, restaurant, and facilities; we pride ourselves in offering the highest quality service and are in continuous improvement to give...

Copenhagen, Denmark
Reviewed 2 weeks ago via mobile

Stayed at Marriott Quito for a few days before a cruise around Galapagos. I always get disappointed when staying at Marriott hotels - nothing special about the hotels and Quito is no exeption. Big and with no soul. The spa was not really nice, the choises of restaurants not interesting and the front desk just helpful not service minded. I...

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Helpful?
Thank Anne N
Ximena A, Director of Rooms Operations at JW Marriott Hotel Quito, responded to this review

Dear Anne N, It is always appreciated to receive feedback from our guests, as it helps us to improve our service and product. I hope you enjoyed your visit to the wonderful Galapagos Islands, and hopefully you had the chance to see our beautiful old town in Quito. Did you know that it has been named by the UNESCO as...

Airlie Beach, Australia
Reviewed 2 weeks ago

We arrived at midnight and were impressed by the cleanness of the lobby, elevators, corridors and our room. The lobby is outstanding with large displays of fresh cut flowers. The checkin was smooth and we were impressed by the size of the room. The shower was hot and everything perfect. In the morning we enjoyed looking around the lobby and...

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Helpful?
Thank croftonMelbourne
Belen U, Marketing Senior Supervisor at JW Marriott Hotel Quito, responded to this review

Dear croftonMelbourne, We are happy that you enjoyed your stay so much and that we impressed you so much with our facilities and service! As a JW hotel, our standards are set high for our very important guests to feel at ease and taken care of. We are glad you enjoyed our rooms, which were renovated in June, our buffet...

Charleston, South Carolina
Reviewed 2 weeks ago

This was a gorgeous hotel with lovely up-to-date rooms and beautiful grounds. The beds were very comfortable and we slept well. We also enjoyed the sumptuous breakfast buffet that included many tastes of Ecuador. The overall staff was very efficient and welcoming, but the bar area was understaffed. It took forever to just get a drink. I would definitely go...

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Helpful?
Thank Patricia M
Belen U, Marketing Senior Supervisor at JW Marriott Hotel Quito, responded to this review

Dear Patricia M, Thank you for choosing JW Marrott Quito and for all your comments about our rooms, facilities, and staff. As you maybe know, we recently renovated our rooms and they are beautiful! We are happy you enjoyed your stay and that you had such a good sleep in our beds. At our breakfast buffet, did you try the...

Clinton, Mississippi
Reviewed 2 weeks ago via mobile

The staff anticipate your every need and are gracious. I stayed on an extended weekend holiday and highly recommend this hotel. The executive lounge was excellent and the flowers around the hotel lovely.

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Helpful?
Thank Angie L
Belen U, Marketing Senior Supervisor at JW Marriott Hotel Quito, responded to this review

Dear Angie L, That's right! Our main focus is to be intuitive, authentic, and crafted; and that is exactly why we do our best to anticipate our guests needs and guarantee a special stay. We are glad you liked our Executive Lounge and beautiful flower arrangements, the rose arrangements characterize us because these are created by our in-house florists. We...

Miami Beach, Florida
Reviewed 2 weeks ago

Spacious building that is in a good location for getting around town. Rooms are clean and nice. Bar is comfortable but the winner for me is the upstairs lounge area for HH rewards members. That sealed the deal for me. Nice views and great staff.

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Helpful?
Thank Lukas P
Belen U, Marketing Senior Supervisor at JW Marriott Hotel Quito, responded to this review

Dear Lukas P, Thank you! We are so happy to know you had access to our Executive Lounge, isn't it amazing! You have such a nice view of the city and you have all the commodities you need to make your stay pleasant. We have a breakfast buffet, complimentary soft drinks, personalized service, a beautiful balcony with views of the...

Anaheim, California
Reviewed 3 weeks ago

We stayed at the JW Marriott 3 different times (1 - 2 nights each) during a trip to Quito. All 3 rooms were consistently clean and well maintained. The roses on the bed at turn down were a nice touch. The breakfast buffet had a nice variety including omelets and smoothies.

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Helpful?
Thank MustHaveDogs
Belen U, Marketing Senior Supervisor at JW Marriott Hotel Quito, responded to this review

Dear MustHaveDogs, Thank you for staying with us on three different occasions, we really appreciate your preference and kind comments. We follow the highest quality standards of Marriott International and that is why you will always find a perfect room, no matter how many times you visit us. We are glad you enjoyed our breakfast buffet and our smoothie and...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
Official Description (provided by the hotel)
Visit Quito, Ecuador in style when you stay in the JW Marriott Hotel Quito. Our luxury hotel is ideally located near the area's best dining, shopping, attractions and entertainment. Take advantage of our full service spa, decadent restaurants, state-of-the-art fitness center and gorgeous pool. ... more   less 

Additional Information about JW Marriott Hotel Quito

Address: Av. Orellana 1172 y Av. Amazonas, Quito 170150, Ecuador
Region: Ecuador > Pichincha Province > Quito
Price Range: $217 - $457 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — JW Marriott Hotel Quito 4.5*
Number of rooms: 257
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Agoda and Jetsetter so you can book your JW Marriott Hotel Quito reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Jw Marriott Quito
Marriott Hotel Quito
Marriott Quito
Quito Marriott
Hotel Style:
#2 Spa Hotel in Quito
#4 Family Hotel in Quito
#4 Business Hotel in Quito
#5 Luxury Hotel in Quito
#11 Romantic Hotel in Quito
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Questions & Answers

Here's what travellers have asked, with answers from JW Marriott Hotel Quito staff and other travellers.
41 questions
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Downingtown, Pennsylvania
Hilton Head Island, SC, USA
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11 months ago
Lima, Peru

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Questions? Get answers from JW Marriott Hotel Quito staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“dont get view overlooking car park”
 of 5 bubbles davidlurg, 20 Feb 2017 | Read review
“View of the nice pool is a plus.”
 of 5 bubbles 3opinionnow, 19 Feb 2017 | Read review
“Rooms facing south get more of the vast city view! Good stuff”
 of 5 bubbles Derekanddoc, 13 Feb 2017 | Read review
“Facing the front of the hotel provides a better view.”
 of 5 bubbles RubenH126, 29 Jan 2017 | Read review
“Ask not to face the street”
 of 5 bubbles SeafordCruiser, 29 Jan 2017 | Read review
5 of 5