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    JW Marriott Hotel Quito

    Av. Orellana 1172 y Av. Amazonas, Quito 170150, Ecuador
    +1 855-821-4553
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    2017-12-31 2018-01-01
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     3 people are viewing this hotel
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    US$144
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    Traveller (671)
    Room & Suite (123)
    Pool & Beach (51)
    Overview
    • Excellent62%
    • Very good29%
    • Average7%
    • Poor1%
    • Terrible1%
    Travellers talk about
    Free Internet
    Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Butler Service
    Housekeeping
    4.5 Star Hotel
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    Rooms
    Dec 31Jan 1
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (1,674)
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    331 - 335 of 1,288 reviews

    Reviewed 22 April 2016 via mobile

    I visited the salon at the Marriott for a bikini wax, mistakenly thinking it would offer a decent western style service. I asked for a Brazilian bikini wax (twice) and proceeded to have the worst waxing experience I've ever had (and I've been having waxes...More

    1  Thank Kimtikawaka
    Response from Edison R, Quality Coordinator at JW Marriott Hotel QuitoResponded 24 April 2016

    Dear Kimtikawaka: I have been addressed your comments regarding the service provided in the health club. Receive my sincere apologies for the inconvenience caused. In order to fully meet your expectations we have reviewed all the procedures to be followed during treatment and have taken...More

    Reviewed 16 April 2016 via mobile

    It is absolute shame that Marriott allows this hotel to carry the JW brand when it is at most Courtyard. Person with manager uniform opened the cab door when I came from the airport but the couldn't speak a word in English. There was a...More

    1  Thank LoyaltyLobby
    Response from Edison R, Quality Coordinator at JW Marriott Hotel QuitoResponded 1 May 2016

    Dear Guest: On behalf of the hotel management, I apologize for the perception you had with our service. We appreciate your feedback, as it helps us improve our customer service. Cordially, Edison Riofrio Quality Coordinator JW Marriott Quito

    Reviewed 15 April 2016

    Stayed here 2 nights in a room with a king bed. A very modern and well equipped bathroom and bedroom that were clean and comfortable. The breakfast buffet is really excellent with everything you could ask for including local offerings. Coffee is great too. The...More

    Thank Edmundo_de_ABQ
    Response from Belen U, Social Media Executive at JW Marriott Hotel QuitoResponded 20 April 2016

    Dear Edmundo-de-ABQ, Thank you! We love to know you enjoyed our renovated rooms! We innovated our design after 15 years in the market and we are really happy with the results. We are glad you liked our buffet breakfast, did you try our smoothies? You...More

    Reviewed 14 April 2016

    We arrived early and were grateful that after a short wait, we were assigned our room which overlooked the pool. The room was large, clean and well maintained. It had a coffee maker, ironing board and a security safe, and lots of clean fresh towels....More

    1  Thank Derek_London_Ont
    Response from Belen U, Social Media Executive at JW Marriott Hotel QuitoResponded 20 April 2016

    Dear Derek_London_Ont, We are really happy to know your stay with us was delightful. IT is great that you had the view of the pool, it is beautiful isn't it? And it is the perfect place to relax and enjoy a little piece of paradise...More

    Reviewed 14 April 2016 via mobile

    Nice hotel in a good area of the city, not far from old town. Easily accessible to most main attractions. People are friendly and the service has been good. It's been a perfect hotel for a few days before heading to Galapagos, giving us a...More

    1  Thank sck68
    Response from Belen U, Social Media Executive at JW Marriott Hotel QuitoResponded 17 April 2016

    Dear sck68, Thank you for your comments about your stay with us. We are happy to know your experience at JW Marriott Quito was great and a perfect relax before your trip to Ecuador's amazing paradise, the Galapagos Islands. We are excited you liked our...More

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    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Free Internet
    • Spa
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Heated pool
    • Outdoor pool
    Details
    • Price range
    • US$163 - US$220 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #3 Family Hotel in Quito
    • #3 Spa Hotel in Quito
    • #4 Business Hotel in Quito
    • #6 Luxury Hotel in Quito
    • #11 Romantic Hotel in Quito
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 257
    • Reservation Options
    • TripAdvisor is proud to partner with Marriott, Travelocity, Booking.com, Expedia, Orbitz, Priceline, Hotels.com, Agoda, Hotwire, TripOnline SA, Cancelon, HotelQuickly and getaroom.com so you can book your JW Marriott Hotel Quito reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Ecuador >
    • Pichincha Province >
    • Quito
    • Also Known As
    • Jw Marriott Quito ,
    • Marriott Hotel Quito ,
    • Marriott Quito ,
    • Quito Marriott
    Add Photo Photos
    Traveller (671)
    Room & Suite (123)
    Pool & Beach (51)
    Dining (40)
    Hotel & Grounds (454)
    Bathroom (28)
    Business Centre & Event Rooms (24)
    Family and Play Areas (3)
    Nearby
    Sponsored by:
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    Ask a question
    Questions & Answers
    johnmcintyre
    11 December 2017|
    Answer
    Response from 18alvinb | Reviewed this property |
    I think it would be better to just contact the hotel or call reservations and they would be better to answer your question.
    0
    Votes
    mws57
    2 December 2017|
    Answer
    Response from 18alvinb | Reviewed this property |
    Good Morning and you would have to contact the hotel for that or if once you are there to can get that information from the (concierge) personally. They have a very good support staff.
    1
    Vote
    daveymikey
    1 November 2017|
    Answer
    Response from 18alvinb | Reviewed this property |
    You would need to contact the hotel as I do not have any contact information during my stay. Best option would just be to contact the hotel.
    0
    Votes
    Room Tips
    "I think that all rooms would be top quality so could not say."
    Read review
    "High floor"
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    "Executive/Concierge level was great"
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    "Some rooms have balconies; you should ask for one."
    Read review
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