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JW Marriott Hotel Quito

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1,425 Reviews from our TripAdvisor Community

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There are newer reviews for JW Marriott Hotel Quito
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Showing 1,094: English reviews
Miami, Florida
Reviewed 21 April 2015

Very nice hotel. Beautiful lobby. The roses are absolutely stunning. Stayed in the executive floor. Great daily breakfast. Delicious fruit, and breads. Wold definitely stay here again. Really nice experience.

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Helpful?
1Thank Annie Y
Edison R, Quality Coordinator at JW Marriott Hotel Quito, responded to this review

Dear Annie Y: Our goal is to make all our guests coming back again and again, and every time you think about excellent service, remember the JW Marriott Quito. Thank you very much for your quick but detailed comment, our roses are of exportation quality, and certainly beautify the hotel. We hope you come back soon to continue enjoying a...

Centennial, Colorado
Reviewed 20 April 2015

This hotel was just wonderful - mostly because of their wonderful staff. La Hacienda restaurant was delicious. My husband and I both got the Surf and Turf because it was a very good price. But my husband said the side of curried corn was just so full of flavor that he could not stop eating it. I especially enjoyed my...

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Helpful?
2Thank Carol H
Edison R, Quality Coordinator at JW Marriott Hotel Quito, responded to this review

Dear Carol H: It is wonderful to see that our guests enjoy the delicious food served in the restaurant La Hacienda, the curried corn is really tasty. We will continue to recommend them as the favorite of our guests. As you mention, the small details make a big difference, Orlando, Ivan and everyone here at Marriott are proud to offer...

Falls Church, Virginia
Reviewed 20 April 2015

Only stayed one night but was impressed with the service, decor and pool. Staff helped me get cabs and recommended what I could see in central Quito and to Middle of the World. Very nice hotel with large, comfortable room!

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Helpful?
Thank tlenihan
Edison R, Quality Coordinator at JW Marriott Hotel Quito, responded to this review

Dear Tlenihan: In a short stay what matters most is to find a restful sleep, and all the facilities tuned and ready to be used. Yet we see that you have found a way to do some sightseeing which is great. Thank you very much for your comments. we are always happy to receive your visit. sincerely Edison Riofrío

Pasadena, California
Reviewed 17 April 2015

My family and I stayed here for three nights before going on a tour of the Galapagos Islands. I had called the hotel in advance to arrange a pick up at the airport for us on the night of our arrival, and was told everything was set. However, on the night we arrived, no one showed up, and when we...

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Helpful?
2Thank Jennifer3071085
Edison R, Quality Coordinator at JW Marriott Hotel Quito, responded to this review

Dear Jennifer3071085: Thank you very much for your comments. We mourn that you have not found very pleasant your stay with us and that you have a misperceptions of our product. Receive our sincere apologies. We hope that in the future you can give us a new opportunity to create extraordinary experiences for you and your family. Please do not...

NJ
Reviewed 17 April 2015 via mobile

We stayed for 1 night (few hours) after arriving at almost midnight and checking out in the am. So the review is limited. The beds, room are higher end marriott quality. Room service was great. Would echo other comments about prices. In a country (at least in some parts) where I could get dinner for family of 3 for 15...

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1Thank GoingtoPlaces123
Franklin Lakes, New Jersey
Reviewed 14 April 2015

I recently stayed in this hotel for 5 days before going to the Galapagos Islands with Celebrity. Every person who works for this hotel goes out of his or her way to make the stay perfect. Whether it is providing water, coffee or dining accommodations, all of the staff helps extend themselves to make sure all of your needs are...

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Helpful?
1Thank Northjerseygal
Edison R, Quality Coordinator at JW Marriott Hotel Quito, responded to this review

Dear Northjerseygal: Quito a magical city, rich in history and wonderful legends. Here in Marriott we keep on creating wonderful stories to our guests. A staff with diverse abilities striving to meet the requirements of our guests. All in conjunction created to delight you. Thank you very much for your comments. We will be happy to serve you in the...

Saint Louis, Missouri
Reviewed 13 April 2015

I stayed here as part of a package with Celebrity Cruises, before a Galapagos Cruise. Great location, and service. I would have given this a 5 star, if not for the hotel bar/cafe. Skip this and go out....Otherwise a perfect experience

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Helpful?
Thank got2bebiking
Edison R, Quality Coordinator at JW Marriott Hotel Quito, responded to this review

Dear got2bebiking: Thank you very much for your comment regarding your stay. We hope your entire stay in this beautiful country was full of beautiful experiences. And you have found appropriate your stay at the JW Quito. We will review service processes in the hotel bar, to make sure all our guests simply find perfect experiences. Sincerely Edison Riofrío

Windsor, Canada
Reviewed 13 April 2015

We started our Ecuador trip at this fantastic hotel. The hotel staff is great, everyone is so friendly and nice. They provided us the information we needed to get around town and ensured that we knew where to walk and when to go certain places. The hotel amenities are very nice. We enjoyed the pool and spa area quite a...

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2Thank jklitt
Grand Cayman
Reviewed 12 April 2015

A really beautiful hotel, not far from anything in this interesting city. Staff very helpful, rooms large and clean, great views. I had a room near to the military school side, which led to one early wake up call as they had a parade for something, however even that was interesting. Use the taxi desk outside the hotel for clean...

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Helpful?
3Thank BritLithcouple
Sarasota, Florida
Reviewed 12 April 2015

Spent a total of 3 nights here as part of Celebrity Cruises outstanding Galspagos adventure, Marriott management and staff were responsive to requests related to this trip,matching room reservationsm airport car services if needed etc. The room was large, well equipped and comfortable. Facilities were properly maintaned, breakfast buffet was very good and restaurants were fine for lunch and dinner....

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Helpful?
2Thank Stefan S

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
Official Description (provided by the hotel)
Visit Quito, Ecuador in style when you stay in the JW Marriott Hotel Quito. Our luxury hotel is ideally located near the area's best dining, shopping, attractions and entertainment. Take advantage of our full service spa, decadent restaurants, state-of-the-art fitness center and gorgeous pool. ... more   less 

Additional Information about JW Marriott Hotel Quito

Address: Av. Orellana 1172 y Av. Amazonas, Quito 170150, Ecuador
Region: Ecuador > Pichincha Province > Quito
Price Range: $185 - $327 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — JW Marriott Hotel Quito 4.5*
Number of rooms: 257
Reservation Options:
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Also Known As:
Jw Marriott Quito
Marriott Hotel Quito
Marriott Quito
Quito Marriott
Hotel Style:
#2 Spa Hotel in Quito
#4 Family Hotel in Quito
#4 Business Hotel in Quito
#5 Luxury Hotel in Quito
#11 Romantic Hotel in Quito
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Questions & Answers

Here's what travellers have asked, with answers from JW Marriott Hotel Quito staff and other travellers.
32 questions
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Questions? Get answers from JW Marriott Hotel Quito staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get an ocean view room.”
 of 5 bubbles 575dianes, 2 Dec 2016 | Read review
“Try to get a view of the city.”
 of 5 bubbles Ukechick56, 1 Dec 2016 | Read review
“Both rooms we had were perfect!”
 of 5 bubbles lanak822, 26 Nov 2016 | Read review
“we were on floor 7 twice, both great rooms”
 of 5 bubbles AnneZ996, 12 Nov 2016 | Read review
“Ask for a room that does NOT overlook the lobby.”
 of 5 bubbles Introvertica, 29 Oct 2016 | Read review
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