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Swissotel Quito

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Swissotel Quito
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901 Reviews from our TripAdvisor Community

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Showing 528: English reviews
Kansas City
Reviewed 6 days ago NEW

A beautiful hotel with spacious room and bathroom. Fully appointed room including an iron and ironing board. A large selection of hot and cold foods for breakfast. The staff was friendly and helpful. The Internet was free and worked very well in the room.

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Helpful?
Thank pvnipper
Curepe
Reviewed 6 days ago NEW

I first stayed in this hotel 14 years ago and just like in the past this hotel did not disappoint in November 2016. Room, food and service was excellent. An unforgettable experience. Keep up the high standards.

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Helpful?
Thank 46timmyb
Santodomingo
Reviewed 1 week ago

Ok had a business trip of two days. Hardly had any time for eating and personal. Had a good time nonetheless less, quiet and a good thing it had a ironing board to iron my shirts. Had a good stay, good bed. The bath could use more water pressure

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Helpful?
Thank 450ginog
Mandeville
Reviewed 1 week ago

On our recent rip to Quito, we stayed at Swissotel for the first time. The property is very comfortable with many amenities to offer. The rooms are spacious and clean. However, our bathroom was a bit of a disappointment. The tub was extremely small and the shower-head needed to be replaced. The restaurant breakfast/brunch was delicious, as was the sports...

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Helpful?
Thank pamalynh
Melbourne, Australia
Reviewed 2 weeks ago

Good hotel in Quito and the rooms were comfortable. The breakfast was nice and concierge staff very helpful. We had one small issue where 2 travel agents had booked seperate nights for us, one included breakfast the other did not. We asked to swap the breakfast to the other morning but the hotel would not allow us to do this....

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Thank Kenny165
London, United Kingdom
Reviewed 3 weeks ago

Good hotel with a fabulous breakfast...huge choice of fresh fruit and they make yummy omelettes. Location is on a busy thoroughfare so try to get a room not overlooking it as it's noisy. If you are a photographer ask them to take you up to the roof from where you get terrific views of the city and Cotopaxi (the world's...

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Helpful?
Thank rcjpqc
Saskatoon
Reviewed 3 weeks ago

Most service was great as was the facility but there were unresolved issues related to a prepaid breakfast that was not provided, resolved or compensated for. Our travel company prepaid for a breakfast and our check out was before the morning buffet opened when we discussed this we were declined a request for a "To Go Box" or other compensation.

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Helpful?
Thank S279OKmichaelw
Redcliffe
Reviewed 3 weeks ago

You are greeted in the lobby by the concierge who is dressed in top hat and tails! The lobby is beautifully decorated with original paintings. The guest rooms are large, modern, clean and well appointed. The staff were all polite and efficient. We could not fault this hotel.

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Helpful?
Thank 222milop
Helensburgh, United Kingdom
Reviewed 4 weeks ago

Stayed at this hotel as is was part of the Tren Crucero trip. Staff very friendly & helpful, we had left out luggage in the morning as we were doing a day trip on the train when we got back handed the keys to our room with our luggage waiting for us. Room had all the usual amenities a very...

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Helpful?
Thank JAMS51
Luxembourg
Reviewed 4 weeks ago

A nice hotel with friendly staff and a lot of services : many restaurants, a spa + swimming pool, a hotel car to drive you around, a small shopping center, etc. The hotel is situated in the business part of the city, a few km from the old town

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Helpful?
Thank bdamie_125880
Supervisor M, Director de Relaciones con Clientes at Swissotel Quito, responded to this review

Dear, Thank you very much for your comment. We are very pleased to know you enjoyed your stay with us, we are always working on bettering ourselves to provide a high quality service. We hope we can host you again in the near future!

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Babysitting
Official Description (provided by the hotel)
Swissotel Quito is a luxury hotel conveniently located in the commercial and residential area of Quito. The hotel is within easy access to the Old Town and to the airport. Known as the kindest hotel of Latin America, Swissotel Quito is recognised for the finest service in the city. Six excellent restaurants offer a wide variety of international cuisine. From Mediterranean, Swiss, Japanese and sumptuous buffets, there is menu to suit every taste at Swissôtel Quito. The hotel’s Amrita Spa is the perfect place for relaxation or lively workout. Facilities include an indoor and outdoor swimming pool, sauna, steam bath, fitness centre, squash, and racquet and tennis courts. Swissotel Quito offers the largest and most modern convention centre in the city. ... more   less 

Additional Information about Swissotel Quito

Address: De Octubre 1820 Ave. & Luis Cordero Street 12 | La Floresta Zone, Quito 170150, Ecuador
Region: Ecuador > Pichincha Province > Quito
Price Range: $209 - $348 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Swissotel Quito 4.5*
Number of rooms: 277
Reservation Options:
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Also Known As:
Swissotel Quito Hotel Quito
Swissotel Hotel Quito
Quito Swissotel Hotel
Hotel Style:
#3 Spa Hotel in Quito
#5 Business Hotel in Quito
#7 Luxury Hotel in Quito
#15 Romantic Hotel in Quito
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Questions & Answers

Here's what travellers have asked, with answers from Swissotel Quito staff and other travellers.
5 questions
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Toronto, Canada

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Questions? Get answers from Swissotel Quito staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid overlooking main road. Top floor for luxury suites”
 of 5 bubbles rcjpqc, 15 Nov 2016 | Read review
“Not sure how much choice there is for a handicapped-accessible room.”
 of 5 bubbles 1234Cindy, 1 Nov 2016 | Read review
“Roon is very confortable”
 of 5 bubbles paulbS7087DW, 26 Oct 2016 | Read review
“Higher floor, quiet side with view of mountains”
 of 5 bubbles JadepearlToronto, 9 Sep 2016 | Read review
“Had to ask for a king bed, it was originally 2 doubles.”
 of 5 bubbles 590waynea, 6 Aug 2016 | Read review
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