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Sheraton Quito

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Traveller (241)
Room & Suite (73)
Dining (17)
Overview
Avda. Naciones Unidas Y Republica del Salvador N36-212, Quito 170150 Ecuador See on map
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
4.5 Star accommodation
Reviews (1,352)
Filter reviews
516 results
Traveller rating
336
141
22
10
7
Traveller type
Time of year
LanguageEnglish
More languages
336
141
22
10
7
Show reviews that mention
All reviews the club lounge four points major shopping soccer stadium large mall business district room service is quicentro mall excellent hotel breakfast buffet excellent stay fitness center rooms are comfortable would highly recommend this hotel convenient location galapagos islands old town
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1 - 5 of 516 reviews
Reviewed 2 weeks ago

I was trying to go to sleep at 10:20 pm but couldn't due to the constant drilling and hammering by hotel workers. Which hotel manager in their right mind thinks it's a good idea to do repairs at 10:20 pm? I called to the front...More

Thank jlk527
Response from sheUIO, Guest Relations Manager at Sheraton QuitoResponded 2 weeks ago

Dear jlk527, I would like to thank you for your comments and for bringing this to our attention, as well as extend our sincere apologies regarding this unpleasant experience. I can guarantee that we are reviewing this information in order to be able to take...More

Reviewed 3 weeks ago

What else can i say other than excellent. Great Hotel, very modern and with a lot of technological features. Thick windows so you don't hear anything outside. Service was great also, very kind employees and ready to go out of their way to help you.The...More

Review collected in partnership with this hotel
Thank ncepeda2018
Response from sheUIO, Manager at Sheraton QuitoResponded 2 weeks ago

Dear ncepeda2018, Thank you for sharing your experience at Sheraton Quito and for your suggestions about the internet, we are happy to read that you found our service exceptional and that you would certainly stay with us again. We look forward to your next visit!...More

Reviewed 3 weeks ago

The only thing that I found was a little problem was the lighting in the bathroom, it is way to low... It is very difficult to see in the bathroom, a brighter light on top of the sink will be very usefulMore

Review collected in partnership with this hotel
Thank esteban613
Response from sheUIO, Manager at Sheraton QuitoResponded 2 weeks ago

Dear esteban613, We appreciate you taking the time to answer our survey, is very important for us to know how your stay was. Thank you for sharing your experience at Sheraton Quito and for your suggestions; your feedback will help us to continue providing quality...More

Reviewed 4 weeks ago

I have stayed at the Sheraton Quito on five occasions in the last 15 months. The accommodations are quite pleasant - standard Sheraton. However, on two out of the five occasions, having eaten only at the Sheraton, I have returned to Canada with a vicious...More

Thank PeterRR1
Response from sheUIO, Manager at Sheraton QuitoResponded 4 weeks ago

Dear PeterRR1 Thank you for taking the time to share your valuable feedback. It has come to my attention that the service you received during your recent stay did not meet your expectations. Due to your comments, along with our Food and Beverage Manager we...More

Reviewed September 10, 2018

Overall experience for my stay in quito was very good.All services provided by quito was really very great.I would really like to stay in sheraton for my next visit as well for your excellent service.More

Review collected in partnership with this hotel
Thank shru18sri
Response from sheUIO, Manager at Sheraton QuitoResponded 2 weeks ago

Dear shru18sri, Thank you for your review and for letting us know that you had a good stay and that you enjoyed everything Sheraton Quito has to offer. For our team is very important to know that we met your expectations and that you recommend...More

View more reviews
About
Hotel class
Hotel Amenities
HOTEL FEATURES
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free Parking
Free High Speed Internet (WiFi)
Spa
Airport Transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Shuttle Bus Service
Wheelchair Access
Pool
Beachfront
Bar/Lounge
Breakfast included
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Travellers' Choice2018 Winner
Certificate of Excellence
Hotel Style
Business
,
Luxury
,
Family
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Travellers' Choice2018 Winner
Certificate of Excellence
Hotel Style
Business
,
Luxury
,
Family
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
170
Price range
US$123 - US$269 (Based on Average Rates for a Standard Room)
Also Known As
Sheraton Quito Hotel Quito
,
Four Points Quito
,
Quito Sheraton
,
Quito Four Points
Location
Ecuador > Pichincha Province > Quito
Hotel class
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Travellers' Choice2018 Winner
Certificate of Excellence
Hotel Style
Business
,
Luxury
,
Family
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
170
Price range
US$123 - US$269 (Based on Average Rates for a Standard Room)
Also Known As
Sheraton Quito Hotel Quito
,
Four Points Quito
,
Quito Sheraton
,
Quito Four Points
Location
Ecuador > Pichincha Province > Quito
Photos
Traveller (241)
Room & Suite (73)
Dining (17)
Business Centre & Event Rooms (4)
Nearby
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Nearby RestaurantsSee all 1,785 nearby restaurants
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.11 km away
Wok to Walk
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.11 km away
Nearby AttractionsSee all 530 nearby attractions
Terrandes Adventure
15 reviews
.40 km away
Parque La Carolina
771 reviews
.75 km away
Quicentro Shopping
88 reviews
.16 km away
Parque Bicentenario
52 reviews
.95 km away
Questions & Answers
Ask a question
PickyAboutHotels
February 9, 2018|
Answer
Response from mariaeL3157AL | Reviewed this property |
Shuttle to/from airport are available
0
Votes
connie j
April 19, 2017|
AnswerShow all 4 answers
Response from sheUIO | Property representative |
Dear connie j, Quality Assurance Manager We have transportation to the airport with a fee. If you wish to coordinate it you can contact us anytime o request it at your arrival. Best regards, Carolina Vera B.
0
Votes
mkeklund12
April 6, 2017|
AnswerShow all 4 answers
Response from sheUIO | Property representative |
Dear mkeklund12, The main stop is about one block away from the hotel. Have a nice day! Carolina Vera Quality Assurance Manager
0
Votes
Room Tips
"Safe and comfortable"
NylaQ
Jul. 22, 2018
Read review
"Views weren't on the top of our list. Not having one was no problem"
dtomato
Feb. 22, 2018
Read review
"Blackout blinds in the rooms"
mariaeL3157AL
Oct. 6, 2017
Read review
"Not really a family type hotel. Ideal for business travellers"
LasVegasGene
Jul. 11, 2017
Read review
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