We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Best Western CPlaza Hotel

Show Prices
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Best Western CPlaza Hotel
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

256 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 104: English reviews
Start your review of Best Western CPlaza Hotel
 Click to rate
Quito, Ecuador
Reviewed 1 week ago

The hotel is a little dated. However, We found it to be clean and comfortable and in a great location. We also thought the staff were friendly and very accommodating. I also thought the bed was comfortable and I slept very well. I would stay here again. The mall across the street was fantastic, the park across the street was...

 Report
Helpful?
Thank Al C
Paola C, Director de Relaciones con Clientes at Best Western CPlaza Hotel, responded to this review

Dear Al C: Thank you for your time and comment. I am glad to know that all the services of the hotel were to your liking and we treated you with warmth. We really have an excellent location in the capital, near shopping centers, parks, banks, etc. You will always be welcome!! Regards from Best Western CPlaza Hotel. Paola Cardenas

Santiago
Reviewed 15 February 2017 via mobile

I just spend a couple of hours in the hotel. Arrived late at night and left early in the morning. Functionally speaking the hotel is good. It has a good location, good room layout and decent breakfast (included). But it is too old. Elevators are old, bathroom clean but old style, I had trouble to turn off my bed side...

 Report
Helpful?
Thank Alejandro E
Paola C, Director de Relaciones con Clientes at Best Western CPlaza Hotel, responded to this review

Dear Alejandro E: Thank you for your time and comment. We are a hotel for executives with a very good location and we offer all the necessary facilities. We will review the subject of the lamps. Regards, Paola Cardenas

Reviewed 3 February 2017

This hotel is very nice and modern. We had a large corner suite with a sitting area and it was very large. The service was good as was the breakfast buffet that was offered. There is a nice and safe gated area outside for smokers.

 Report
Helpful?
Thank Miranda R
Paola C, Director de Relaciones con Clientes at Best Western CPlaza Hotel, responded to this review

Dear Miranda R: Thank you very much for your comment. I am happy to know that you enjoy our facilities. We hope to serve you again with pleasure! Regards, Paola Cardenas

Nyack, New York
Reviewed 2 January 2017

First the location, superb. Downtown Quito. 300 feet away from Quicentro (big Mall) and 300 feet away from Parque La Carolina (think Central Park on steroids). We got a suite for our family of 4. We were in Ecuador for 3 weeks and we did this in multiple hotels. The only suite we didn't like was at this Best Western....

 Report
Helpful?
Thank Pablo P
Paola C, Director de Relaciones con Clientes at Best Western CPlaza Hotel, responded to this review
Google Translation

Estimado Pablo P: Gracias por su tiempo y comentario. Efectivamente nuestra ubicacion es bastante privilegiada, en el Centro Financiero y...

Woodside
Reviewed 26 November 2016

Convenient for everything. Hotel staff are nice. Hotel facility looks very old and outdated. The bathtub must be more than 30?years old ! The safe deposit box in the room is from 1980 !? Need to modernize ....

Review collected in partnership with this hotel
 Report
Helpful?
Thank John L
Paola C, Director de Relaciones con Clientes at Best Western CPlaza Hotel, responded to this review

Dear John L: Thank you very much for your time and post your comment. I want to inform you that we have planned the remodeling of our rooms since 2017. We will do this gradually. We hope to have your visit again in the future. Cordially, Paola Cardenas

Nairobi, Kenya
Reviewed 6 November 2016

The staff was super friendly and ready to go out of their way to accommodate any special requests... Thumbs up!! The room was very big and comfortable, everything went very well. Always a delicious fresh juice waiting for you at the reception. Location also excellent, next to the Parque de la Carolina, very good for running in the morning.

Review collected in partnership with this hotel
 Report
Helpful?
Thank empanadilladeatun
Paola C, Director de Relaciones con Clientes at Best Western CPlaza Hotel, responded to this review

Dear empanadilladeatun: Thank you very much for your message. We are glad that you enjoyed your stay with us because staff attention, confort and service in all moment were according to your requirements. We hope see you soon!! Best Regards, Paola

Geneva
Reviewed 30 October 2016

Hotel was full for conference - so full, they claimed they could not change my room (preassigned, zero choice) even though safe deposit box inaccessible (antiquated key system). Colleagues had malfunctions (variously windows and bathroom doors would not close). Electronic access keys took many tries to get into rooms. Breakfast buffet was nothing special. Was stranded on service floor once...

Review collected in partnership with this hotel
 Report
Helpful?
Thank claire124708
Paola C, Director de Relaciones con Clientes at Best Western CPlaza Hotel, responded to this review

Receive a warm greeting and thanks for your time to respond and comment about our hotel. Really, when the hotel is full it becomes very difficult to change room for guests who for some reason so request. If that was your case I offer an apology. Fortunately, we have occupied all our capacity with the theme of HABITAT III, reason...

Winnipeg
Reviewed 22 October 2016

We liked the hotel. The shower temperature varied a bit. Location is very good and the room was very large, a suite. Food in the restaurant was very good and they had a young lady playing very nice piano music in the restaurant 2 of the 3 dinners we had. Breakfast buffets are excellent. We did not like the loud...

Review collected in partnership with this hotel
 Report
Helpful?
Thank 34rayh
Paola C, Director de Relaciones con Clientes at Best Western CPlaza Hotel, responded to this review

Dear 34rayh: Thank you for your time and comment. We are glad to know that you enjoyed your stay with us and that the facilities of the hotel have been to your liking. We take very good about your commentary on the tv in the restaurant, but I must say that many people look at the news in different times,...

Stamford, Connecticut
Reviewed 18 October 2016

Location excellent, cleanness in rooms excellent, breakfast excellent. Very friendly and professional staff. I highly recommended this hotel. The down sideis that the lobby needs a make over. Well come back to this hotel next year.

Review collected in partnership with this hotel
 Report
Helpful?
Thank 483christiano
Paola C, Director de Relaciones con Clientes at Best Western CPlaza Hotel, responded to this review

Dear 483christiano: Thank you very much for your time and comment. We are glad to know that you had a great experience in our hotel and enjoyed your stay with us. Our staff is always delighted to serve you with entusiasm! Regards, Paola Cardenas

carriere
Reviewed 11 October 2016

Walked in room and pulled on Drape cord and Drapes fell to floor.The A/C didn't work and they replaced it with one that Blew more hot Air into room than it blew cold. Asked several times in our 2 week stay for another room and never got one. Will not stay again

 Report
Helpful?
Thank huntertr7

91 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (54)
Viewed
Business Centre/Function Rooms (3)
Viewed
Hotel & Grounds (17)
Viewed
View from Room (8)
Viewed
Bathroom (3)
Viewed
Room/Suite (10)
Viewed
Dining (1)
Viewed
Other (12)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (37)
Viewed
Business Centre/Function Rooms (7)
Viewed
Room/Suite (6)
Viewed
Hotel & Grounds (1)
Viewed
Dining (2)
Viewed
View from Room (2)
Viewed
Other (19)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Quito hotels
0.4 km away
Hotel Finlandia
Hotel Finlandia
#25 of 114 in Quito
345 reviews
2.6 km away
BEST WESTERN Hotel Zen
BEST WESTERN Hotel Zen
#27 of 114 in Quito
108 reviews
3.3 km away
Embassy Hotel
Embassy Hotel
#55 of 114 in Quito
89 reviews
Show Prices
Show Prices
Show Prices
1.4 km away
Howard Johnson Hotel Quito
1.1 km away
Lugano Hotel
Lugano Hotel
#46 of 114 in Quito
147 reviews
0.8 km away
Hotel Dann Carlton Quito
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast Available

Additional Information about Best Western CPlaza Hotel

Address: Shyris 1757 | and Naciones Unidas, Quito 170150, Ecuador (Formerly Best Western CPlaza Hotel)
Region: Ecuador > Pichincha Province > Quito
Price Range: $109 - $180 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Best Western CPlaza Hotel 3.5*
Number of rooms: 116
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Travelocity, Hotwire, TripOnline SA, Priceline, HotelQuickly and Evoline ltd so you can book your Best Western CPlaza Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Plus Plaza Hotel Quito
Best Western Quito
Best Western Plaza Hotel
Quito Best Western
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Best Western CPlaza Hotel staff and other travellers.
5 questions
Ask a question
Dennis Port, Massachusetts
over a year ago

See all questions (5)

Questions? Get answers from Best Western CPlaza Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a suite”
463mirandar, 3 Feb 2017 | Read review
“Look so out dated. The bathtub was from 30 years ago ! The sofa looks aweful ... need to update everything ! ”
, 26 Nov 2016 | Read review
“The room was nice. No tip to offer. ”
34rayh, 22 Oct 2016 | Read review
“Stay at another Hotel”
huntertr7, 11 Oct 2016 | Read review
“get better pillows and matress”
raulav2015, 5 Jul 2016 | Read review
5 of 5