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Hotel Quito

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Hotel Quito
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717 Reviews from our TripAdvisor Community

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Showing 459: English reviews
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St. John's, Canada
Reviewed 2 days ago NEW

The hotel is on top of the valley in the north of Quito and has great view of the valley behind. The views from the top floor restaurant are even better. We especially loved the beautiful heated pool & steam room. It is about a 10 minute walk (or 1.50$ taxi ride) from the touristic avenida amazonas area, take small...

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Helpful?
Thank octaviopaz
East coast
Reviewed 1 week ago

We stayed at Hotel Quito twice, bookending a tour of Quito and other places. The first night, the 3 of us stayed in room 133. This was a room with a queen bed and a double bed, a big balcony, and a view of the swimming pool. There was a TV in the room, along with a desk and chair,...

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Helpful?
Thank Hedo-goer
RafaelCH, Guest Relations Manager at Hotel Quito, responded to this review

Dear Guest, Thank you very much for your kind review, we appreciate your comments because it helps us to be better in the future. We are glad you enjoyed your stay. Best regards, Hotel Quito

Reviewed 2 weeks ago via mobile

It's a nice hotel but we were given a room that was almost 5 min walk to the elevators which made it inconvenient. Also, at nights the temperature dropped to single digit and rooms don't have any heat or AC.

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Helpful?
Thank Sharareh A
RafaelCH, Guest Relations Manager at Hotel Quito, responded to this review

Dear Guest, Thank you very much for this review, we work every day to achieve excellence, when we read reviews like this we know we need to improve. If you honor us with another visit do not hesitate to ask for a heather and extra blankets i you feel cold. Best regards, Hotel Quito

Reviewed 2 weeks ago

Hotel Quito is wonderful, because there are beautiful bedrooms, and there are many services like: Fitness center, Outdoor heated pool, Large gardens, Hydromassage, Dry Sauna, Wet sauna, Classes of tropical dances, Aerobics, wifi, hot water, privade bathroom, guest kitchen, house keeping, all kinds of food. Also, there are many good host, and there is quiet atmosphere. They have capacity: more...

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Helpful?
Thank Elizabeth C
RafaelCH, Guest Relations Manager at Hotel Quito, responded to this review

Dear Guest, Thank you very much for this review, we work every day to achieve excellence, when we read reviews like this we know we are doing things right. We are glad that you enjoyed our hotel and its service. Hope to have you back soon. Best regards, Hotel Quito

California/New York
Reviewed 2 weeks ago

Not as expensive as I thought it would be. I was not feeling well when I arrived and they had a doctor on staff who was able to see me right away. And she spoke English! My room had a magnificent view. And the grounds are beautiful. The only down side was the restaurant. I went there for breakfast and...

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Helpful?
Thank janbird1
RafaelCH, Guest Relations Manager at Hotel Quito, responded to this review

Dear Guest, Thank you very much for this review, we work every day to achieve excellence, when we read reviews like this we know we are doing things right. We are glad that you enjoyed our hotel and its service. Hope to have you back soon. Best regards,

Reviewed 4 weeks ago

I visited this place during the Carnival Holiday. Here's my review about it Pros. - Room: Nice, comfortable, well equipped, right temperature - Pool: Warm, great for families - Breakfast buffet: abundant, savoury Average - Service: Nobody would ask you if you need anything else Cons. - Jacuzzi or more generally their "spa": Very small - Pool service: It was...

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Helpful?
Thank Enrique_Reyes
RafaelCH, Director de Relaciones con Clientes at Hotel Quito, responded to this review

Dear Guest, Thank you very much for your kind review, we appreciate your comments because it helps us to be better in the future. If you honor us again with your visit you will find improvement. Best regards, Hotel Quito

Pennsylvania
Reviewed 21 February 2017 via mobile

Absolutely the most caring and genuine service we've experienced at a hotel. I got sick and had to be transported to an ER during my stay. The front desk staff showed compassion throughout our stay and did everything they could to assist. I can't imagine a better hotel in which to recuperate. We had a room on the quiet side,...

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Helpful?
Thank veggiecar
RafaelCH, Director de Relaciones con Clientes at Hotel Quito, responded to this review

Dear Guest, Thank you very much for this review, we work every day to achieve excellence, when we read reviews like this we know we are doing things right. We are glad that you enjoyed our hotel and its service. Hope to have you back soon. Best regards,

Thunder Bay, Ontario
Reviewed 20 February 2017

We were booked here by Gadventures as the first and last nights of a 10 day tour. We are glad that we decided to book 3 more nights! Summery: We had a "street view" room on the 3rd floor for most of the trip - street noise was ever present but not overly annoying. If you're sensitive to that sort...

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Helpful?
1Thank Ashley W
RafaelCH, Director de Relaciones con Clientes at Hotel Quito, responded to this review

Dear Guest, Thank you very much for this review, we work every day to achieve excellence, when we read reviews like this we know we are doing things right. We are glad that you enjoyed our hotel and its service. Hope to have you back soon. Best regards,

Columbus, Ohio
Reviewed 2 February 2017

Very modern and clean hotel with close distance to many night life attractions. Although make sure you bring good shoes because it's at the top of a hill so you will be going up and down a lot. The hotel has a casa del habano attached to it if you are a cigar smoker. A nice surprise as I had...

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1Thank Dan R
RafaelCH, Director de Relaciones con Clientes at Hotel Quito, responded to this review

Dear Guest, Thank you very much for this review, we work every day to achieve excellence, when we read reviews like this we know we are doing things right. We are glad that you enjoyed our hotel and its service. Hope to have you back soon. Best regards,

White Plains, New York
Reviewed 1 February 2017

This was a really nice hotel very centrally located. We could walk to a variety interesting areas. The rooms were clean and the staff was wonderful. We were greeted with fresh juice and made to feel very welcome. Unfortunately, my room was facing the main street and the bars across the street were busy until the early hours. Since there...

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Helpful?
Thank sue5290
RafaelCH, Director de Relaciones con Clientes at Hotel Quito, responded to this review

Dear Guest, Thank you very much for this review, we work every day to achieve excellence, when we read reviews like this we know we are doing things right. We are glad that you enjoyed our hotel and its service. Hope to have you back soon. Best regards,

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
  • Free Parking
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Located in the heart of the most exclusive residential and corporate area. With an incomparable view to the city or valley from every guestroom. The Hotel lays on a 7.5 Acres, superbly located on top of a hill, overlooking Quito's metropolis and volcanoes. Next door to the U.S. Ambassador's Residence. ... more   less 

Additional Information about Hotel Quito

Address: Gonzalez Suarez N27-142, Quito 2500, Ecuador
Region: Ecuador > Pichincha Province > Quito
Price Range: $132 - $240 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Quito 3.5*
Number of rooms: 210
Reservation Options:
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Hotel Style:
#23 Business Hotel in Quito
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Quito staff and other travellers.
10 questions
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Questions? Get answers from Hotel Quito staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room facing the rear of the hotel, the views are great and there is less noise from the city”
 of 5 bubbles octaviopaz, 28 Mar 2017 | Read review
“Pool view room are quieter. The breakfast buffet was always great!!”
 of 5 bubbles ThunderBayGoofs, 20 Feb 2017 | Read review
“Ask for room not facing the main street”
 of 5 bubbles sue5290, 1 Feb 2017 | Read review
“ask for an ODD numbered room so you have a view of the mountains. Even face the street and is a bit noisy.”
 of 5 bubbles sl_traveller17, 7 Jan 2017 | Read review
“Rooms facing pool have a balcony and a beautiful view.”
 of 5 bubbles LouKYLady, 4 Jan 2017 | Read review
5 of 5