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The photos posted by management are not from this hotel. The ones posted by others are.
This is a 16th century hacienda and it shows. It appears to have been fixed up a decade or two ago but hasn't seen much maintenance. The bathroom tiles...More
I stayed here with a G Adventures group. We certainly appreciated the historical aspect: classically decorated rooms with fireplaces and antiques, 2 old churches on site, and horses roaming on the property. Perhaps it's all part of the experience, but the standards really do feel...More
Guachala is an amazing, romantic place much closer to God and the Middle Ages than anything you have likely ever seen. Its not a Hilton but it is a beautiful place in the mountains with great food - the trout is fantastic !! I stayed...More
Perhaps the owner was on his own vacation when we stayed, but we definitely did not have the welcoming experiences of stories told that others did.
The Hacienda: After walking the grounds, I felt nothing but depressed. Everything was run down; upkeep and maintenance was...More
1 Thank saireno
Response from Carolina P, Director de Relaciones con Clientes at Hacienda GuachalaResponded 9 October 2014
Thank you for your comment, we are deeply sorry for this situation, we will do everything to amend the inconvinients that happened. We wish you visit us again soon.
We assure that you will have a great time!
I was very excited to go to Hacienda Guachala and booked a room for the night when two of my sisters and a friend came to town. My sister is vegetarian so I made sure to check the menu. When I looked online it seemed...More
Thank Tess S
Response from Carolina P, Director de Relaciones Públicas at Hacienda GuachalaResponded 9 October 2014
Thank you for your comment, we are deeply sorry for this situation, we will do everything to make sure this doesn't happen again . We wish you visit us again. Sorry for any inconvinient inflected.
Best Regards .
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