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07/05/2017 08/05/2017
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    Hotel Reina Isabel

    Av. Amazonas N-23-44 y Veintimilla, Quito, Ecuador
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    May 7
    May 8
    1 room, 2 adults, 0 children
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    Traveller (266)
    Room & Suite (258)
    Dining (52)
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    Overview

    • Excellent42%
    • Very good42%
    • Average10%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “new tower” (14 reviews)
    “jacuzzi tub” (7 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    Spa
    3.5 Star Hotel
    All hotel details
    Offers from Hotel Reina Isabel
    Offers & Announcements: US$75 (USD)
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    Casa Joaquin Boutique Hotel
    429 reviews
    #3 of 114 hotels in Quito
     
    Hostal de La Rabida
    500 reviews
    #7 of 114 hotels in Quito
     
    NH Collection Quito Royal
    770 reviews
    #12 of 114 hotels in Quito
     
    Mercure Hotel Alameda
    708 reviews
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    Rooms
    7 May8 May
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    1 room, 2 adults, 0 children
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    Standard Room

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    Traveller rating
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    Reviewed 20 February 2016

    Rooms are large and clean. Bathroom was updated with plenty of hot water and good shower pressure. There is a flat screen TV and safe in the room. I always felt secure especially with a guard at the entrance to the hotel. The staff is...More

    Helpful?1  
    Response from ReinaIsabelEcuador, Director de Recepción at Hotel Reina Isabel

    Dear Sharon K, thank you for your excellent comment on Tripadvisor. We are glad to hear that you had a great stay with us and that you felt secure in our Hotel. It is also nice to hear that our staff could make your stay...More

    Reviewed 17 February 2016

    We started our stay as part of an OAT group but transitioned to an individual stay when we left the group for medical reasons. The staff was charming and helpful throughout a difficult time. We can not express our appreciation strongly enough. Our room was...More

    Helpful?1  
    Response from ReinaIsabelEcuador, Director de Recepción at Hotel Reina Isabel

    Dear Bill L, we are sorry to hear that because of your medical reason you could not join any longer your trip with the OAT group but we are happy to hear that you enjoyed your stay with us and that our staff made your...More

    Reviewed 16 February 2016

    We stayed in the new tower with large rooms and modern design .Well located in a SAFE Mariscal area .Good linens and towels. Very clean.Staff is very helpful Easy location for catching buses or taxis.Near Carolina park and Artisans and crafts Market Very good breakfast...More

    Helpful?1  
    Response from ReinaIsabelEcuador, Director de Recepción at Hotel Reina Isabel

    Dear Jacques381, we are glad to hear that you had a lovely stay with us and really apreciate your great comment on Tripadvisor. Let us inform you that we are really proud of our staff and yes they are always happy to help. See you...More

    Reviewed 5 February 2016 via mobile

    This hotel has a dated look, like stepping back into the 1970's. I stayed here twice during stops in Quito. The rooms are spacious, but bland and not particularly attractive. The elevators are tricky because you need a security card to start them, they never...More

    Helpful?
    Response from ReinaIsabelEcuador, Director de Recepción at Hotel Reina Isabel

    Dear Jimbenben2, thank you for you comment on Tripadvisor. We are sorry to hear that your stay has not been the unforgetable one as it should have. Here, at the Reina Isabel, every client is important to us and that is why we work hard...More

    Reviewed 3 February 2016

    OK, so first of all I was a little biased as I got an unprompted upgrade upon checking in. In fact the executive room/suite I was allocated featured a living room, large modern bathroom, very large bedroom and a decent view. Not bad as I...More

    Helpful?
    Response from ReinaIsabelEcuador, Director de Recepción at Hotel Reina Isabel

    Dear pripyat86, thank you for writing such a nice comment. It is great to hear that you could enjoy from one of our free upgrades during your stay. You are right in writing that we are located in the Nightlife district of Quito which is...More

    Casa Joaquin Boutique Hotel
    429 reviews
    #3 of 114 hotels in Quito
     
    Hostal de La Rabida
    500 reviews
    #7 of 114 hotels in Quito
     
    NH Collection Quito Royal
    770 reviews
    #12 of 114 hotels in Quito
     
    Mercure Hotel Alameda
    708 reviews
    #15 of 114 hotels in Quito
     
    About
    Amenities
    • Top amenities
    • Restaurant
    • Free Parking
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Breakfast included
    • Room Service
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room Service
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Spa
    Details
    • Price range
    • US$80 - US$114 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #5 Spa Hotel in Quito
    • #11 Family Hotel in Quito
    • #14 Romantic Hotel in Quito
    • #20 Business Hotel in Quito
    Photos
    Traveller (266)
    Room & Suite (258)
    Dining (52)
    Hotel & Grounds (179)
    Nearby
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    Questions & AnswersAsk a question
    jasminevogel
    I might have a friend join us in Quito and wanted to know if there was a fee to add someone to the room if I already have a reservation? The room description says that it fits up to 4 people and right now we only have 2 people in the room so I know the room has capacity, just wanted to know if there is a fee to add a guest to the reservation? If so how much is it per night?
    23 March 2017|
    Answer Show all 4 answers
    Response from coreytravel | Reviewed this property |
    Yes, it's usually about another $20-$30 to add another person. Especially if it includes breakfast.
    0
    Votes
    arnika55
    Does the hotel have a airport pick up shuttle or one has to take a cab from airport to hotel ? also how much will it cost and can we just take one at the airport when we land in UIO ?
    14 March 2017|
    Answer Show all 4 answers
    Response from ReinaIsabelEcuador | Property representative |
    Dear Arnika55, if you like we can arrange a taxi for your pick up at the airport. Just comunicate with our reservation department for more information. It is also possible to get a taxi directly at the airport which are... More
    0
    Votes
    Google Translation
    donna w
    Hi, I plan to check in on Feb15th. I booked a room online through my Chase Reward Points, for a Deluxe suite. Can I make a request to have a room away from the main street and on a higher floor? I am very sensitive to street noise. We are arriving at 11:30pm so we probably can't check in until after midnight.
    19 January 2017|
    Answer
    Response from ReinaIsabelEcuador | Property representative |
    Dear guest, We do not have your name or reservation number, so we can not check which room is assigned. Upon arrival at the check in, request at the reception of the Hotel, to assign a room on a high floor and silent.
    0
    Votes
    Google Translation
    Room Tips
    "Rooms on higher floors will have better views, and will likely be quieter."
    Read review
    "Higher in the hotel will get you better views."
    Read review
    "Corner in main bldg."
    Read review
    "Rooms ending x09 or x10 on floors 5 and up can get you a distant view of Cotopaxi."
    Read review