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Room on the 5th floor was OK, but the restaurant was closed to guests except for breakfast. Registering staff were cool and unresponsive to my obvious disability.
Clean, but not impressed with ambiance of lobby or rooms. Seems this was a more popular hotel in...More
We´ve really enjoyed this hotel whit my family... Near from the Historical Center of Cuenca, and whit a nice customer service, the buffet breakfast was really nice, the beds were very confortable, and clean. We really enjoyed it!!
Despite the name, El Presidente- it is only the President of Two Stars out of Five. In front of the hotel, there are two big holes that look like a missile landed- unfinished streetcar construction. However the hotel has not properly secured the area (pylons...More
We were a party of four and upon reservation were promised a room with one double bed and three single beds. We were given a room with one double bed and one single bed, so we did not fit in there. It was a holiday...More
Good service,Good ubication, clean rooms, the breakfast was included with the room and the view when you take the breakfast is beautiful, the only think i dislike is the parkink beacuse is in another place.
Response from Fernando A | Property representative |
Thank your very much for your message! We do have elevators in the hotel, however, our suites with bathtubs are currently undergoing remodelations. If you share with us your travel dates we will gladly... More
Thank your very much for your message! We do have elevators in the hotel, however, our suites with bathtubs are currently undergoing remodelations. If you share with us your travel dates we will gladly confirm the availability of all the services you seek.
We look forward to your comments and your stay in Cuenca.
Fernando Arizaga on behalf of Leslie Breen