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Hotel Casa del Aguila

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#9 of 58 Hotels in Cuenca
Certificate of Excellence
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1 room 2 adults 0 children
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Hotel Casa del Aguila
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230 Reviews from our TripAdvisor Community

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Showing 158: English reviews
Quito, Ecuador
Reviewed 14 October 2013

A friend and I stayed over at Hotel Casa del Águila on a Saturday night during a holiday weekend. The staff was very accommodating about storing our bags from the time of our early arrival until official check-in and also from check-out until our late evening departure; they also didn't mind giving us access to the bags to get some...

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Helpful?
Thank EuleraC
Mateo J, Director de Recepción at Hotel Casa del Aguila, responded to this review

Dear Mrs. Cheri We highly appreciate your kind words and we are glad to know that you enjoyed your stay at Casa del Aguila. We were glad to assist you. We look forward to welcoming you back again into our hotel. Sincerely Hotel Casa del Águila

milwaukee
Reviewed 3 September 2013

The Casa Del Aguila is a typical colonial mansion with many courtyards and terraces with beautiful views. It's only a short walk to the center of Cuenca, and is in a safe neighborhood. Room 16 was very nice, with two sets of french windows. I first checked in to Room 18, but had to move because the window did not...

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1Thank nameste56
Mateo J, Director de Recepción at Hotel Casa del Aguila, responded to this review

Dear Mrs. Falk Thanks for your valuable time. It's really good to know that you enjoyed your experience at Casa del Aguila. Thanks for your kind message and for let us know about the tour. We'll consider this detail to improve our service. Sincerely Hotel Casa del Águila

Cuenca, Ecuador
Reviewed 3 September 2013

Casa Del Aguila couldn't be lovelier, and thanks to a full restoration, bathroom fixtures are first class as well (often lacking in Colonial hotels). We enjoyed soaking up the ambiance, whether on one of the outdoor patios (located on all three floors), or the inner courtyard. Buffet breakfast is served off the ground floor garden terrace and was delicious. Each...

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Helpful?
Thank RoznKen
Mateo J, Director de Recepción at Hotel Casa del Aguila, responded to this review

Mr. Roznken Thanks for your sincere words and for your time writing them. Each of our spaces was created with the idea of a cozy and relax environment, and we are delighted to know that you enjoyed these little places. We hope you can visit us in the near future. Kind regards Hotel Casa del Aguila

Quito, Ecuador
Reviewed 28 August 2013 via mobile

We stayed with my family for the weekend during our visit to Cuenca. The place has a beautiful colonial charme with an inner patio and very comfortable rooms. The Staff was very welcoming and the hotel location is pretty close to the city center. My only observations are the lack of a restaurant and the pillows were not as comfy.

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Thank Alonsofer
Mateo J, Director de Recepción at Hotel Casa del Aguila, responded to this review

Dear Guest, It is such a pleasure to know that you enjoyed staying with us, and we thank you very much for sharing your comments on Tripadvisor. We will consider those details that you mentioned, in order to improve our service. We truly hope to have the pleasure to welcome you back soon! Sincerely, Cynthia Chacón Reservations Department

Toledo
Reviewed 25 August 2013

Casa del Aguila is a restored colonial house full of antique furniture and paintings. The entrance is romantic with an interior patio with a fountain in the middle with floating rose petals and candles lined up along the entrance floor. There is also a small charming garden outside the breakfast room and you can eat inside or outside. The breakfast...

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Helpful?
2Thank lilaczebra
Mateo J, Director de Recepción at Hotel Casa del Aguila, responded to this review

Dear Guest, Thank you very much for your wonderful comments on Tripadvisor following your stay with us. We were so glad to know that you enjoyed our different hotel areas and the honey moon details. Thank you again for the courtesy of your time sharing your feed-back and we truly hope to welcome you back soon . Yours sincerely, Cynthia...

Bray Ireland
Reviewed 4 August 2013

We stayed in this hotel for 2 nights. Nothing much to see from the outside but it is very nicely restored on the inside. However, we really felt that this was more a museum than a place to stay. We were put on the second floor - with NO lift even though we could see many empty rooms on both...

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Helpful?
Thank DympnaBrayIreland
Mateo J, Director de Recepción at Hotel Casa del Aguila, responded to this review

Dear DympnaBrayIreland Thank you for leaving your impressions on Tripadvisor. We sincerely regret that the hotel was not up to your expectations even though you liked the restauration. We would love the opportunity to change this first impression! Please do not hesitate to contact me for your future reservation. Yours sincerely, Cynthia Chacón Reservations Department

Melbourne, Australia
Reviewed 25 July 2013

I have just stayed 2 nights here and was charmed by the place and impressed by the helpful staff. The lack of a TV only added to the atmosphere. The stairs might prove a problem for the less mobile. The location is great. The presentation of the rooms and the comfort of the bed were great. I was in room...

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Helpful?
Thank sifr
Mateo J, Director de Recepción at Hotel Casa del Aguila, responded to this review

Dear Guest, Thank you very much for leaving your comments on Tripadvisor. How wonderful to read that you enjoyed our services! We hope to have the pleasure to welcome you back soon at Casa del Aguila. Best regards Cynthia Chacón Reservations Department

Long Beach, California, United States
Reviewed 13 July 2013 via mobile

Beautiful hotel in a great location. Excellent service--staff made restaurant reservations for us and booked tours, all of which turned out to be right on the money. If I ever find myself in Cuenca again, I would stay here.

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Thank Jamie P
Mateo J, Director de Recepción at Hotel Casa del Aguila, responded to this review

Dear Jamie P. It is such a pleasure to read that you enjoyed staying with us at the Hotel Casa del Águila. We thank you very much for sharing your comments on Tripadvisor ! For us it is really wonderful that you have chosen us for your destination in Cuenca. We truly hope to have the pleasure to welcome you...

Hamilton, Canada
Reviewed 22 June 2013

This hotel does not look like much from the outside but as soon as you enter you are captivated by the antique furnishings and décor. The premises are spotless as are the rooms. I was in the back of the hotel and nights are very quiet there. Yes you can hear other guests walking up the stairs and opening their...

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Helpful?
Thank tdb369
Mateo J, Director de Recepción at Hotel Casa del Aguila, responded to this review

Dear Guest Thank you very much for sharing you wonderful comments on Tripadvisor ! It was such a pleasure to welcome you and to know that you enjoyed your stay. Please do not hesitate to contact us for your future reservation. Sincerely, Cynthia Chacón Reservations Department

Quito, Ecuador
Reviewed 29 May 2013

Casa del Aguila is a small hotel, but very clean, cozy, comfortable and charming. I will recommend this hotel to travellers that are not looking for luxury, but comfort and relaxation. The rooms are small, but they serve the purpose.

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1Thank 326Macarena
Mateo J, Director de Recepción at Hotel Casa del Aguila, responded to this review
Google Translation

Estimada Sra. Macarena, Mil gracias por sus valiosas palabras en Tripadvisor. Es para nosotros un gusto enorme saber que disfrutó...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Room Service
  • Free Parking
About the property
  • Wheelchair Access
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Room Service
  • Free Parking
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
Official Description (provided by the hotel)
Is located in a pictorial colonial-style building, which takes us back to a time full of tradition and magnetism in Cuenca. Located in one of the most beautiful places of the Historical center, the most important attraction is the diversity of all elements spread in its common areas and the magnificent conservative details in its decoration, which provide a different personality to the hotel. ... more   less 

Additional Information about Hotel Casa del Aguila

Address: Mariscal Sucre 13 56 | between Juan Montalvo and Esteves de Toral, Cuenca 010150, Ecuador
Region: Ecuador > Azuay Province > Cuenca
Price Range: $89 - $159 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Casa del Aguila 3*
Number of rooms: 17
Reservation Options:
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Hotel Style:
#5 Family Hotel in Cuenca
#5 Romantic Hotel in Cuenca
#9 Business Hotel in Cuenca
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Casa del Aguila staff and other travellers.
2 questions
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Guayaquil, Guayas, Ecuador
over a year ago

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Questions? Get answers from Hotel Casa del Aguila staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I liked the upstairs balcony room. Also, ask for a heater if the weather is chilly.”
 of 5 bubbles PamelaRandi, 21 Jan 2017 | Read review
“I liked the rooms in the middle, and one in the rear on had a view”
 of 5 bubbles WJD_CO, 25 Oct 2016 | Read review
“rooms on the last floor with a nice !”
 of 5 bubbles eloisec771, 25 Aug 2015 | Read review
“We only saw one room #16 but #18 was in such a nice spot I wish we could have seen it!”
 of 5 bubbles Tegge, 17 May 2015 | Read review
“Ask for a room with a window.”
 of 5 bubbles madonerider, 8 May 2015 | Read review
5 of 5