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Hotel Los Balcones

Travellers' Choice award winner
#2 of 60 Hotels in Cuenca
GreenLeadersPlatinum level
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1 room 2 adults 0 children
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Hotel Los Balcones
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416 Reviews from our TripAdvisor Community

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Showing 287: English reviews
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Reviewed 1 week ago

We spent 5 nights at Los Balcones and loved it. Quality linens/mattresses and pillows with great wi-fi and satellite TV. It's a well maintained, quiet, quaint boutique hotel and the owner/staff were on hand at all times. Centrally located. We arrived at the hotel on my friend's birthday, after a long bus ride from Cotopaxi, and we ordered room service....

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Thank giddyup07
HOTEL’S FAVOURITE REVIEW
Reviewed 17 October 2016

It is our second stay in this hotel from oct 5 to 14 . We were still impressed By the great service. Luis , Henry and Paolo they go the extra mile to please and help Their customers . The location of this hotel is nearby el Centro and different mercados Makes it a wonderful place to stay in.

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Thank Walid S
About Hotel's Favourite Review
HotelLosBalcones, Director de Relaciones Públicas at Hotel Los Balcones, responded to this review

Dear Walid . In a few words you say a lot and tell us that your stay at the Hotel Boutique Los Balcones was excellent in every way. We are happy and grateful for your generosity to inform other travelers. Hope your return. Kind regards, Paolo Echeverría R., Administrador

Miami, Florida
Reviewed 1 week ago

Great Service, excellent location, beautiful building. very cozy rooms, very reasonable priced!!!!!!! If you go to Cuenca, you cannot miss this one. Sparkling clean and well maintained. Beautiful place!!!!!!!

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Thank jorgehtravels
Arizona
Reviewed 2 weeks ago

Loved our room and the included breakfast. The staff was helpful with suggestions of places to see or eat, calling cabs and providing directions. It was on a busy street so ask to be on the one without buses.

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Thank ChulaJAR
Reviewed 4 weeks ago

This lovely colonial hotel is located within walking distance of an abundance of restaurants, plazas, churches, the river, and other tourist attractions. I stayed 4 nights while I was taking Spanish classes and it felt like a 'home away from home'. The service is top-notch - super-friendly and helpful. The room I had (#4) was spacious and clean with a...

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Thank nancie d
Reviewed 4 weeks ago via mobile

We loved our stay here. Stayed in room 10 which was great, top floor one the corner with balcony. Windows with sound proof glazing. Really beautiful hotel with super nice and helpful staff. Breakfast the best so far on our trip in Ecuador and served on the sunny indoor terrace. Highly recommended!

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Thank CPHworld
Reviewed 3 February 2017 via mobile

We spent a year in Ecuador with our first two months at Los Balcones. They are wonderful there. The staff is so friendly and helpful. They are a home away from home. The hotel is pet friendly as we brought our 18 year old kitty with us. She enjoyed it as well. The restaurant is good too!

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Thank Squirrel850
The world
Reviewed 1 February 2017

Los Balcones has an old world charm. Lots of wood everywhere, internal balcones, large comfortable rooms; a far cry from a typical corporate hotel and much better than many. Our room was spacious with a huge bed, a seating area and a decent sized bathroom complete with a modern shower. Staff were helpful but not effusive, carrying our bags to...

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Thank Magsnmike
Reviewed 30 January 2017

Los Balcones is agreat option to stay in Cuenca. The rooms are very clean with private bathroom and hot water. The views are amazing from the rooms. The staff is nice and social. The breakfast is very delicious. Great value for money !

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Thank Alisson B
New York City, New York
Reviewed 16 January 2017

We stayed in Hotel Los Balcones in December during our brief visit to Cuenca. The hotel is conveniently located a few blocks from the main square. The staff was extremely friendly, helpful, and knowledgeable (I believe the gentleman's name was Paulo). Our room was a corner room on the second floor with a balcony. It seemed that it had been...

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Helpful?
Thank GabbiSanReq
HotelLosBalcones, Director de Relaciones Públicas at Hotel Los Balcones, responded to this review

Dear GabbiSanReq . In a few words you say a lot and tell us that your stay at the Hotel Boutique Los Balcones was excellent in every way. We are happy and grateful for your generosity to inform other travelers. Hope your return. Kind regards, Paolo Echeverría R., Administrador

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Room Service
  • Free Parking
GreenLeadersPlatinum level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Breakfast included
  • Laundry Service
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
Los Balcones Hotel is located in the center of Cuenca, to 10 minutes of Mariscal Lamar Airport.Our rooms are designed with fine details, each different and equipped with the requerments os a first-class hotel in a unique colonial setting.Sole Mio works in the central courtyard of the Hotel Boutique Los Balcones, which highlights the magnificent decor and atmosphere. The restaurant combines traditional Ecuadorian culinary trends with finest Italian cuisine, thus providing unique flavors. With ingredients imported and region, always emphasizing the sublime in our menu to the taste of our customers... ... more   less 

Additional Information about Hotel Los Balcones

Address: Presidente Borrero 12-08 y Gaspar Sangurima esquina, Cuenca 010150, Ecuador
Region: Ecuador > Azuay Province > Cuenca
Price Range: $91 - $114 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Los Balcones 3.5*
Number of rooms: 16
Reservation Options:
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Hotel Style:
#1 Green Hotel in Cuenca
#3 Romantic Hotel in Cuenca
#4 Family Hotel in Cuenca
#4 Business Hotel in Cuenca
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Los Balcones staff and other travellers.
3 questions
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Questions? Get answers from Hotel Los Balcones staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room off of street”
 of 5 bubbles ChulaJAR, 8 Mar 2017 | Read review
“I had room #4. Double windows and large wooden shutters kept out any street noise. I think all the rooms are the same that way.”
 of 5 bubbles 334nancied, 23 Feb 2017 | Read review
“Try for a room away from the street”
 of 5 bubbles Magsnmike, 1 Feb 2017 | Read review
“Try to choose a room with a balcony in the upper floors. The view is truly amazing.”
  • Morning view from the room
  • View of the sunset from the balcony.
 of 5 bubbles GabbiSanReq, 16 Jan 2017 | Read review
“We had a room that faced away from the street. No balcony, but better for noise.”
 of 5 bubbles Laura_Travels196, 15 Jan 2017 | Read review
5 of 5