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Hotel Los Balcones

462 reviews
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Traveller (212)
Room & Suite (81)
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Overview
  • Excellent75%
  • Very good19%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
3.5 Star Hotel
All hotel details
Offers from Hotel Los Balcones
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Rooms
Jan 28Jan 29
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (462)Write a Review
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All reviewsmagic jacki highly recommend hotelamazing showerbalcony overlooking the streetcharming hoteltop floorthird floorrooftop terracehardwood floorsstreet noisethe hotel staffeggsold buildingreception deskincluded breakfasta wonderful place to stayjuice
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101 - 105 of 311 reviews
Reviewed 25 July 2015

This hotel was perfect for us! Its price is totally reasonable, it has a gorgeous historical style, and the staff are fantastic. Best of all-- it has noise-proof windows, which are necessary for the noisy streets in Cuenca! Amazing location for walking to all the...More

1  Thank DaisySRose
Response from HotelLosBalcones, Director de Relaciones con Clientes at Hotel Los BalconesResponded 14 October 2015

Dear Daisy. We are really glad our team made all your stay excellent, and we are really happy with your high score included in your review. Thank you very much for your comments. Sincerely, Paolo Echeverría R., Administrador

Reviewed 22 July 2015

Working as a planner in the meetings industry, I stay at a wide range of hotels - from 3 star to 5 star. This hotel, is now one of my favorite hotels on the planet, and it's largely down to the level of service and...More

Thank Alisa S
Response from HotelLosBalcones, Director de Relaciones con Clientes at Hotel Los BalconesResponded 14 October 2015

Dear Alisa. Thanks for taking time to post your review of our hotel. We do appreciate all the great comments about our location, cleaning and room. Thank you also for your mention about the hotel staff. I have shared your kind words with them. I...More

Reviewed 21 July 2015

I cannot begin to express how highly I think of this hotel. It is a gem located in the heart of the historic district of Cuenca. The owner Henry and staff go above and beyond to give you an amazing stay. Each person is friendly...More

Thank JessiMitchell
Response from HotelLosBalcones, Director de Relaciones con Clientes at Hotel Los BalconesResponded 14 October 2015

Dear Jessica . In a few words you say a lot and tell us that your stay at the Hotel Boutique Los Balcones was excellent in every way. We are happy and grateful for your generosity to inform other travelers. Hope your return. Kind regards,...More

Reviewed 15 July 2015

A well restored/renovated building in the centre of the old town of Cuenca. The hotel has recreated an old world atmosphere and ambience and has done it in a very nice style. Our room was very comfortable with it's balcony overlooking the street. It was...More

Thank Michael C
Response from HotelLosBalcones, Director de Relaciones con Clientes at Hotel Los BalconesResponded 14 October 2015

Dear Michael. We are really glad our team made all your stay excellent, and we are really happy with your high score included in your review. Thank you very much for your comments. Sincerely, Paolo Echeverría R., Administrador

Reviewed 14 July 2015

This is a great place to stay in Cuenca. It is an attractive hotel with nice rooms that avoids some of the pitfalls of other places -- i.e. the shower has hot water. The breakfast was excellent. The staff was helpful. It's conveniently located near...More

Thank oldruggedx
Response from HotelLosBalcones, Director de Relaciones con Clientes at Hotel Los BalconesResponded 14 October 2015

Dear Guest . In a few words you say a lot and tell us that your stay at the Hotel Boutique Los Balcones was excellent in every way. We are happy and grateful for your generosity to inform other travelers. Hope your return. Kind regards,...More

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About
Awards & Recognition
Travellers' Choice
2017 Winner
GreenLeaders Platinum level
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Restaurant
Bar/Lounge
Breakfast included
Room Service
Free Parking
Hotel Amenities
Breakfast included
Dry Cleaning
Laundry Service
Multilingual Staff
Room Service
Free Parking
Airport Transportation
Meeting Rooms
Concierge
Room amenities
Refrigerator in room
Minibar
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$60 - US$106 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Cuenca
#3 Family Hotel in Cuenca
#3 Romantic Hotel in Cuenca
#4 Business Hotel in Cuenca
#5 Best Value Hotel in Cuenca
Room types
Non-Smoking Rooms, Accessible rooms, Suites, Family Rooms, Smoking rooms available
Details
Price range
US$60 - US$106 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Cuenca
#3 Family Hotel in Cuenca
#3 Romantic Hotel in Cuenca
#4 Business Hotel in Cuenca
#5 Best Value Hotel in Cuenca
Room types
Non-Smoking Rooms, Accessible rooms, Suites, Family Rooms, Smoking rooms available
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Traveller (212)
Room & Suite (81)
Dining (35)
Pool & Beach (1)
Hotel & Grounds (146)
Family and Play Areas (14)
Bathroom (11)
Business Centre & Event Rooms (2)
Questions & Answers
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erichendrickson
13 January 2016|
AnswerShow all 6 answers
Response from Dee G | Reviewed this property |
Don't know either. Contact the hotel. im sure they will respond quickly.
0
Votes
DMiller14
12 September 2015|
AnswerShow all 4 answers
Response from mpre53 | Reviewed this property |
LATAM has several flights a day from Quito, and it's about a half hour in the air. The planes are relatively new Airbus 319s and 320s, and LATAM (formerly LAN) has an excellent safety record. It does not appear that you can... More
0
Votes
Bob R
30 June 2015|
Answer
Response from mpre53 | Reviewed this property |
No idea. We had a private room with a double bed.
0
Votes
Room Tips
"All rooms are open to the Atrium, ask for an interior room not over the street and not a balcony room."
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"ask for a room with a balcony"
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"It was very quiet in newer section away from street."
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"We had an apartment style room on the first floor directly behind the main desk. Very quiet and comfortable."
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