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Casa San Rafael

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400 Reviews from our TripAdvisor Community

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Showing 250: English reviews
Reviewed 1 week ago via mobile

The hotel is very very cozy, the attention is great. The prices are very good. Love to stay there. We often go there with our children it is very well situated in the heart of Cuenca. The offer breakfast, not lunch and not dinner but there are plenty of nice restaurants in a walking distance. The rooms are extremely clean...

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Helpful?
Thank Alexia C
La Libertad, Ecuador
Reviewed 1 week ago

Great central location, friendly and helpful staff, and good value make it a place I would return to. My tiny complaint would be that our door could only stay closed when locked. With only one key it was a slight inconvenience when we as a couple were not together.

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Thank blueslover97
Barranquilla, Colombia
Reviewed 1 week ago

Pros: Great location Beautiful building Friendly staff Good breakfast Cons: Slow wifi Can be loud if you have a bacony We will definitely consider staying here again if we pass through Cuenca in the future.

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Thank Rob F
Chippewa Falls, Wisconsin
Reviewed 2 weeks ago

I stayed in Casa San Rafael for 3 weeks last March. I was with two friends, and we were attending Yanapuma Language School which was a short distance from the hotel. The facilities were beautiful and comfortable, and a made-to-order breakfast was served every morning. It couldn't have been better. We had a double room and a single. The prices...

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Thank rosebud215
West Chester, Pennsylvania
Reviewed 2 weeks ago

I recommend the beautiful Casa San Rafael, their location, their staff and their breakfast without hesitation. Our family of six spend a few days there this week and as a special bonus were lucky enough to enjoy the Pase del Nino from our balcony.

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Thank Lisa B
Reviewed 11 December 2016

Casa San Rafael is one of the best Hotel in Cuenca. We stayed in Cuenca for 2 nights to see all the area. The rooms was big enough with views of the city. The breakfast was really tasty prepared with local ingredients. People are friendly , a place to feel like home!

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Thank Karen B
Minneapolis, MN
Reviewed 7 December 2016 via mobile

We stayed here 2 nights. It is more like a B & B than a hotel. We had a room with 2 double beds and 2 sets of balcony doors. It was very roomy and clean. We loved the bathroom- the shower had instant hot water and great water pressure. The staff was very pleasant. We especially liked the woman...

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3Thank carej50
Reviewed 5 December 2016

Casa San Rafael is an amazing place to stay. The rooms are so well decorated, wide and spacious with perfect views out of the city. The breakfast is delicious with big portions. The staff is nice an friendly. In Casa Rafael you will feel like home !

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Thank Johanna P
Vale Sofia C, Director de Recepción at Casa San Rafael, responded to this review

Dear Johanna, Regards from Hotel Casa San Rafael, We are really glad for the comment, we always will be here to serve you. Was a great pleasure that you stayed in our hotel, and help you with everything that you need. We will be waiting for a next time. Greetings

Hausen
Reviewed 5 December 2016 via mobile

The hotel building is an old house with wooden floors and a beautiful courtyard. The rooms were clean but not very big, we first were in the top rooms without any windows but changed then to another one (I suggest you room 203). The girl from the reception was very kind and also helped us to make reservations for restaurants....

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1Thank Gregor K
Austin, Texas, United States
Reviewed 25 November 2016

Beautiful boutique hotel in historic district Wonderful staff who bent over backwards to make our stay enjoyable! Comfortable room with a small balcony Great sitting area on the 2nd floor with a fireplace Healthy breakfast included in room price

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1Thank Jill N

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Breakfast included
  • Concierge
  • Multilingual Staff
  • Laundry Service
Official Description (provided by the hotel)
Casa San Rafael is the brainchild of a Cuencan family, that invites you to share the special warmth manifested in every corner of a charming heritage house of Cuenca, staffed by the extended family of the owners. ... more   less 

Additional Information about Casa San Rafael

Address: Bolivar 5-05 y Mariano Cueva, Cuenca 593, Ecuador
Region: Ecuador > Azuay Province > Cuenca
Price Range: $60 - $89 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Casa San Rafael 3.5*
Number of rooms: 13
Reservation Options:
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Hotel Style:
#1 Family Hotel in Cuenca
#2 Best Value Hotel in Cuenca
#2 Romantic Hotel in Cuenca
#3 Business Hotel in Cuenca
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Questions & Answers

Here's what travellers have asked, with answers from Casa San Rafael staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were on the street, and it was a little noisy, but I wouldn't trade it. I love the street sounds in the morning!”
 of 5 bubbles rosebud215, 3 Jan 2017 | Read review
“Great place to stay if you want to walk and take in the historic district!”
 of 5 bubbles JillN194, 25 Nov 2016 | Read review
“Ask for a room with a window!”
 of 5 bubbles Santiago1586, 8 Aug 2016 | Read review
“any room on the second or third floor is nice. There is no elevator, so that is something to consider.”
 of 5 bubbles HollyM152, 3 Aug 2016 | Read review
“Had rooms on both sides and both were excellent. Modern facilities in a historic building.”
 of 5 bubbles hewlpac, 2 Mar 2016 | Read review
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