Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Hotel Oro Verde Cuenca is an excellent choice for travelers visiting Cuenca, offering a romantic environment alongside many helpful amenities designed to enhance your stay. For those interested in checking out popular landmarks while visiting Cuenca, Hotel Oro Verde Cuenca is located a short distance from Iglesia de Santo Domingo (1.5 mi) and Prohibido Centro Cultural (1.7 mi). The rooms offer a flat-screen TV, and getting online is possible, as free wifi is available, allowing you to rest and refresh with ease. Hotel Oro Verde Cuenca features a 24-hour front desk, a concierge, and room service. In addition, as a valued Hotel Oro Verde Cuenca guest, you can enjoy a pool and free breakfast that are available on-site. Guests arriving by vehicle have access to free parking. While in Cuenca be sure to experience local ribs favorites at Joes' Secret Garden, Black Angus, or Sabatino's Garden. Cuenca is also known for some great government buildings, including Edificio de la Gobernación de Azuay and Fiscalia Distrital del Azuay, which are not too far from Hotel Oro Verde Cuenca. Enjoy your stay in Cuenca!
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Modern
Business
Languages Spoken
English, Spanish
Location
Av Ordóñez Lasso S/N, Cuenca 10215 Ecuador
Oro Verde Cuenca
4.8 reviews
Getting there
Car recommended
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
This summary was created by AI, based on recent reviews.
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Oro Verde Cuenca has garnered accolades for its cleanliness, with guests spotlighting the pristine rooms and top-notch housekeeping. The hotel's service is another highlight, with staff delivering exceptional attention and hospitality that leave a lasting impression.
Many travelers appreciate the modern amenities, including a well-regarded breakfast buffet, pool, gym, and convenient shuttle service. The atmosphere of the hotel is frequently described as modern and welcoming, with spacious and elegantly appointed rooms that offer both comfort and style.
Atmosphere
Welcoming
Rooms
Spacious
Cleanliness
Immaculate
Service
Attentive
Amenities
Top-notch
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All staff is amazing!! The breakfast is great, the room is so clean! The front desk staff very friendly, all housekeepers are incredible, when you are walking around them, they always say hi. When I needed a taxi, they requested for me, so I felt safe.
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Date of stay: September 2024
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Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from María José Maldonado, Other at Oro Verde Cuenca
Responded Sep 28, 2024
Dear guest, We especially appreciate your valuable time sharing with us your opinion about your recent stay at our Hotel. It was an honor for all of us to have served you during your stay. In Oro Verde Cuenca we work very hard to share unforgettable experiences with all our guests and it makes us feel very proud to know that we were successful. We remain at your service and we hope to welcome you back to our hotel very soon. Sincerely, María José Maldonado Lobby Manager
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These reviews are machine translated from their original language. Show machine translations?
All very nice. They are very attentive and friendly with the guests..The delicious breakfast buffet of everything a little between saw, and cost everything cool 👌🫶🫶🫶...the Mr. Piano plays very nice by the way and while listening to you take a cinnamon that is delicious..
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Date of stay: February 2025
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Trip type: Travelled with family
Room Tip:Todo muy bien a mi me gusto y mis dos viejitas felices🥰
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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My experience at the Hotel Oro Verde Cuenca was simply exceptional. The rooms were spacious, spotlessly clean and elegantly decorated, offering stunning views of the city. The staff went above and beyond to make sure we felt at home, always available for any questions or requests we had. The food in the hotel restaurant was a delight for the senses. Additionally, the hotel facilities such as the pool and gym provided a great way to relax and stay active during our stay.
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Date of stay: April 2024
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Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is a wonderful hotel, but even more impressive is the customer service team. Our room was beautiful, well appointed, and the breakfast buffet was top notch. The hotel is not in the old town, but it seemed like you could get anywhere you might want to go for a $2 taxi ride ($3 to the airport). This was the first time we had ever stayed at an Oro Verde hotel, but it won't be the last. We are already making plans for our return here. We really enjoyed our stay, and while the entire staff was incredible, we would like to extend a special thank you to María José Molina, who not only greeted us warmly upon arrival, but had promptly and professionally responded to all my email questions prior to our arrival. We truly appreciate everything this team did to make our stay memorable.
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Date of stay: November 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip:From this location you can get to just about any place in Cuenca you want to go for a very...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from María José Maldonado, Other at Oro Verde Cuenca
Responded Dec 19, 2023
Dear Mr. Lowell, Thank you for taking the time to evaluate Oro Verde Cuenca's services. I am especially pleased that you enjoyed your stay and that all of our services in general created a great experience for you as we continually strive to exceed your expectations. We look forward to serving you in the future. Kind rewards, María José Maldonado Lobby Manager
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This was my second time ever to Cuenca and the second time I stay at this hotel. Service was simply fantastic, just as I remembered it from 7 years ago. The restaurant Altitud 2560 is fabulous, the food is amazing, and the staff is extremely helpful. I took their recommendation on the lomo saltado and it was wonderful. Yum! Early in my stay I mentioned to one of the waiters that I am a very early riser so I was wondering if there would be coffee available before the restaurant opened for breakfast. The next morning, someone brought a big pot of fresh coffee to my room at 5:30 a.m. Truly nice people working together at this place. I will be coming back.
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Date of stay: June 2023
Value
Location
Service
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Natalia Cando, Guest Services / Front Office at Oro Verde Cuenca
Responded Jun 27, 2023
Dear Diego We really appreciate you comments, we are really happy to read your review, its always a pleasure to us to create de best experiences for out guests. We hope you come back soon. Kind regards, Natalia Cando Jefe de Recepción
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We really enjoyed our stay. Everyone is so helpful, room is spacious, nice pool and love the breakfast buffet. The hotel is also well located with plenty of good restaurants and easy access to the Tranvia. Taking a taxi to El Centro takes only 5-10 minutes.
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Date of stay: June 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from María José Maldonado, Other at Oro Verde Cuenca
Responded Jun 30, 2024
Dear Kellik, Thank you for your feedback! We're delighted to hear that you enjoyed your stay. It's great to know that you found our staff helpful, the room spacious, and enjoyed the pool and breakfast buffet. We're also glad our location and proximity to good restaurants and the Tranvia added to your experience. We look forward to welcoming you back soon!" Remember that at Oro Verde Hotels you are at home! Kind regards, María José Maldonado. Lobby Manager
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Excellent service from José Luis and Viviana!!! The staff is extremely attentive, the taste of the food is perfect and the service times make the experience exceptional from every point of view. The restaurant is perfect for all types of occasions.
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Date of stay: March 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Very friendly, attentive, helpful and well-trained staff. Out of town, but the taxi ride only costs about $3 to the historic center and the location allows for a lovely swimming pool, adjacency to the river and walking/running path. The hotel also provides guests with access to a health club, right next to the hotel. Restaurant is great too. Again, the staff are just very nice and comfortable..
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Date of stay: January 2022
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ana María Delgado, General Manager at Oro Verde Cuenca
Responded Jan 7, 2022
Dear Roberth, All of us who are part of Hotel Oro Verde Cuenca are committed to offering you our best so that you many have a great experience. We are happy to read your review, which we share with our staff. We are your home in Cuenca. Best regards Staff Hotel Oro Verde Cuenca Ana María Delgado - General Manager
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Had a great stay at the Hotel Oro Verde in Cuenca. The room was very spacious, I think it might be the largest hotel room I have ever stayed in. The room and the hotel are clean and the decor is modern. Staff are very warm and welcoming. The breakfast buffet is great, with a large selection of hot and cold foods and beverages. Highly recommend the in-house restaurant (not the deli, but the more formal one). The food is delicious and the presentation is beautiful. Everything was perfect, would definitely stay here again.
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Date of stay: November 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from María José Maldonado, Other at Oro Verde Cuenca
Responded Jan 31, 2025
Dear Maria, Thank you so much for your wonderful review! We are thrilled to hear that you had such a great stay with us. It's fantastic to know that you enjoyed your stay. We are also happy that you appreciated our breakfast buffet. Your kind recommendation means a lot to us. We look forward to welcoming you back on your next visit to Cuenca! Best regards, María José Maldonado Lobby Manager
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The best Hotel in Cuenca I recommend. The Oro Verde Hotel is one of the most famous in the entire country. They have a swimming pool, garden, gym, WiFi and garage. The rooms include a TV and, most importantly, a private bathroom with a shower. The beds are comfortable. Food is good with a wonderful presentation. The bedroom is spacious with a work desk and the bathroom has a comfortable bathtub. I totally recommend this hotel to everyone. The front desk is open 24 hours a day and laundry, dry cleaning and massage services can be requested. It also has a tour desk. The Hotel is located on Av. Ordoñez Lasso, 10 minutes from the city center and 30 minutes from the airport. It is a good alternative if you want to know the City, because its location is perfect. You can rest because there is not much noise. At the back of the Hotel there is a linear park and the Tomebamba river. Room service is excellent and they are very friendly.
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Date of stay: May 2020
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ana Maria Delgado Garcia, General Manager at Oro Verde Cuenca
Responded Apr 18, 2021
Dear 831maritzan, Thank you for your kind review and for taking your time sharing your experience at Hotel Oro Verde Cuenca, we are very happy that the room service was excellent We hope you come back really soon. Best regards Ana María Delgado General Manager
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Dear Miss Collins:
HOTEL ORO VERDE CUENCA has modern and beautiful meeting rooms, I will be glad to help you. Please let me know the date that this event will be. It is important to have more details of it.
Good Morning Dear Guest!
Regarding your question I inform you that we have elevator, but if you prefer we can locate it near the recepcion.
We invite you to enjoy the comfort, quality, innovation, and best service, our newly remodeled hotel with 69 luxurious rooms that will provide comfort, security and safety of a 5 star hotel, unique in the city of Cuenca.
We bring you a delicious and exclusive national and international cuisine in our Restaurant Oro Café, where you can taste the most delicious food at family occasions or business.
It will be a pleasure to serve as our special guests and make your stay a memorable experience.
Sincerely
Marcelo Ferrari
General Manager
There are more places to choose from in the Cuenca area.
PRICE RANGE
C$140 - C$182 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
cuenca oro verde hotel
LOCATION
EcuadorAzuay ProvinceCuenca
NUMBER OF ROOMS
69
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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