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Cuenca Hotel

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#18 of 60 Hotels in Cuenca
Certificate of Excellence
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1 room 2 adults 0 children
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Cuenca Hotel
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132 Reviews from our TripAdvisor Community

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Showing 54: English reviews
Reviewed 6 August 2014

Hotel is very nice, very well located near the historical part of the city, very clean, staff very friendly the breakfast buffet which is included is really good, the only bad part is that he beds are awfull!!!! Sooo hard I felt like I was sleeping on the floor.... I stay in the economic room I don't know if that's...

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1Thank Sylvanna21
Cotacachi, Ecuador
Reviewed 10 April 2014

On my recent trip to Ecuador, while in Salinas I became quite ill with a parasite and hepatitis A. The weather on the coast was hot, humid and oppressive, so they moved me to a small boutique hotel in Cuenca Ecuador, where I convalesced. David and Andreas, the two brothers who run the hotel with their father, were nothing short...

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6Thank bobcatjackaz
hotelcuenca, customer service at Cuenca Hotel, responded to this review

Estimated bobcatjackaz Thank you for your great visit in the city of Cuenca. for us was a great pleasure to have received in Cuenca Hotel, to serve you was our duty as I need it during their illness. We are pleased that you have fulfilled your needs, for all Cuenca Hotel staff is a pleasure to have him as a...

Simcoe, Canada
Reviewed 9 April 2014

Stayed 3 nights and was very pleased. Hotel seems to be a bit outdated but was very clean and comfortable. Staff was friendly and helpful. Biggest drawback is that there is no elevator. Most times this wouldn't be a big deal for me since there are only 3 floors but on this occasion I was suffering from altitude sickness.

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2Thank PDter
hotelcuenca, Customer Service at Cuenca Hotel, responded to this review

Dear Guest To all our staff was a pleasure to have received your check, the customer reviews are always welcome and listened to continue improving our services and facilities, as you know Cuenca Hotel, is the oldest and classic hotel establishment in town; We are doing studies for a future installation of an elevator, studies that allow us to properly...

Lexington, Kentucky
Reviewed 1 March 2014

We arrived at 9:30 PM from Quito tired and very hungry so happy to learn that the restaurant is open! I forget what I ate but do remember a delicious and perfectly executed Pisco Sour. We had booked for 10 days and were given an enormous, very attractive suite facing the street. We found that to be too noisy for...

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3Thank Erica48183
Gatineau, Canada
Reviewed 17 January 2014

This place is a huge house converted in a hotel. The results are great to the eyes, but unfortunetely, walls are thin as paper. We could hear everything that was going on in the other rooms...and I mean EVERYTHING! Also, even if our room was on the third floor, we could hear the front desk phone ringing loudly at every...

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2Thank Maria M
Vilcabamba, Ecuador
Reviewed 22 December 2013

After an exhausting trip from Guayaquil to Cuenca, my driver suggested that I stay at "Hotel Cuenca". I was greeted with such warmth and hospitality by the lovely receptionist Belen. She immediately took care of everything I needed, plus more! The fact that she spoke fluent English made communication a breeze. My Spanish is none existent at this time. I've...

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1Thank omasita123
San Clemente, Ecuador
Reviewed 3 November 2013

I really, really wanted to love this well located hotel in Cuenca. David, the owner was a wonderful host and welcomed us warmly. However, we had to check out early due to really excessive noise. We were in a room that bordered the open stairway to the lobby level. First problem is that there was no outside window, so the...

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2Thank megoreilly
St. Petersburg, Florida
Reviewed 28 August 2013

This hotel has some of the quietest rooms I have ever stayed in. I stayed in an apartment type of room that had all interior windows so we didn't get any of the noise from the street. The Hotel is located in Old Town just a few blocks from Parque Calderon. The staff was polite and friendly and most spoke...

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Thank pgetts
Portland, OR
Reviewed 5 August 2013

I spent three nights here in July. The rooms are attractive, the shared spaces are beautiful, the included breakfast is quite good. The excellent staff was always ready to be helpful. However, other guests seemed to have no sense of night time politeness. They walk through the halls 11, 12 pm 1 am talking and laughing loudly. Sometimes right outside...

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1Thank mray2b1
Cuernavaca, Mexico
Reviewed 31 July 2013

Cuenca hotel, is in a great location, just a couple of blocks from the main plaza. Rooms are very clean and the people at the restaurant and the reception desk were very nice. The only issue is that you can hear everything, I am not sure what it is, but you can hear every guess steps and echoes from their...

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Thank OrugaAzul

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Room Service
  • Fitness Centre with Gym / Workout Room
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Breakfast included
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
To enjoy this city steeped in history, a hotel that is part of it ... it tells us that since its construction in 1950, was keeping its thick walls of adobe and its high ceilings and large, the warmth of the earth Cuenca. We are located in the heart of Cuenca, just two blocks from Central Park, along the entire banking, commerce, shops and craft markets, a hotel with history and tradition that captivates with its simplicity, warmth and security. Our services. Cable TV, private bathroom, national and international telephone service, high speed wireless internet, bussiness area, room service (7:00 - 12:00), night parking, tourist information, cafe "The Grazzia" restaurant "Coal" Bar service. ... more   less 

Additional Information about Cuenca Hotel

Address: Borrero 10-69 Entre Lamar y Gran Colombia, Cuenca 010150, Ecuador
Region: Ecuador > Azuay Province > Cuenca
Price Range: $49 - $93 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Cuenca Hotel 3*
Number of rooms: 25
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Questions & Answers

Here's what travellers have asked, with answers from Cuenca Hotel staff and other travellers.
1 question
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Guayaquil, Guayas, Ecuador
over a year ago

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Questions? Get answers from Cuenca Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to be away from the front window rooms specially if you are staying on a Friday or Saturday night.”
 of 5 bubbles Pollito85, 15 Mar 2017 | Read review
“If suffer altitude problem you will need a low floor and window on the street otherwise the outside is noisy in the morning”
  • The
 of 5 bubbles HalaToubia, 16 Feb 2017 | Read review
“Rooms are ok, service is terrible.”
 of 5 bubbles 714iv_ng, 22 Oct 2016 | Read review
“Room 202 at the top of the stairs very nice.”
 of 5 bubbles lexas40, 13 Jul 2016 | Read review
“There are no good rooms, bring some earplugs!”
 of 5 bubbles 953matthews, 26 Apr 2016 | Read review
5 of 5