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Hotel Boutique Santa Lucia

Travellers' Choice award winner
#7 of 61 Hotels in Cuenca
GreenLeadersGold level
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Hotel Boutique Santa Lucia
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387 Reviews from our TripAdvisor Community

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Showing 249: English reviews
Salisbury, United Kingdom
Reviewed 11 November 2014

We stayed here 2 nights and so enjoyed it. The hotel is delightful in the centre of Cuenca and ideally placed as a starting point for our guided walk. Our room was very comfortable if a little dark. The bed linen was lovely and the bed very comfortable. The staff were excellent and throughout the hotel gave very good service....

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Helpful?
3Thank HoneyD337
CornelioV, Director General at Hotel Boutique Santa Lucia, responded to this review

Dear Guest, Thank you very much for sharing your experiences at Santa Lucia Hotel with other travelers. I am very glad to know that your expectations were surpassed with our buffet breakfast and that you enjoyed the service provided by our staff. Once again, thank you for staying with us and I hope to see you soon. Sincerely yours, Cornelio...

Mumbai (Bombay), India
Reviewed 5 November 2014 via mobile

Excellent location in historical downtown, nice old fashioned decor in rooms, great breakfast and very helpful staff. Walking distance from the main cathedral, restaurants and shopping. Our first time in Cuenca and we were glad we stayed here. Will surely stay here again

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Helpful?
1Thank Ami J
CornelioV, Director General at Hotel Boutique Santa Lucia, responded to this review

Dear Guest, Thank you very much for sharing your experiences at Santa Lucia Hotel with other travelers. I am very glad to know that your expectations were surpassed with our Hotel and that you enjoyed the service provided by our staff. Once again, thank you for staying with us and I hope to see you soon. Sincerely yours, Cornelio Vintimilla

Te Kuiti, New Zealand
Reviewed 29 October 2014

we had 3 nights at this charming boutique hotel in the heart of the colonial centre of Cuenca. we had a lovely large comfortable room at the rear of the 1st floor which was quiet. The staff were very friendly and helpful. They provided excellent service through out the hotel. The hotel is furnished with with lovely antique furnishings and...

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Helpful?
2Thank Ray T
CornelioV, Director General at Hotel Boutique Santa Lucia, responded to this review

Dear Guest, Thank you very much for sharing your experiences at Santa Lucia Hotel with other travelers. I am very glad to know that your expectations were surpassed with our restaurants and that you enjoyed the service provided by our staff. Once again, thank you for staying with us and I hope to see you soon. Sincerely yours, Cornelio Vintimilla

Huatulco
Reviewed 21 October 2014

The staff and especially Giovanni made our stay in Cuenca spectacular! Giovanni arranged a driver and tour operator (Ruth Noemy) to show us their city and surroundings. She was wonderful! The hotel rooms were well appointed and charming. The restaurant was absolute top notch as was the service. I would highly recommend staying and eating at this hotel. They saved...

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Helpful?
1Thank Clarissa B
CornelioV, Director General at Hotel Boutique Santa Lucia, responded to this review

Dear Guest, Thank you very much for sharing your experiences at Santa Lucia Hotel with other travelers. I am very glad to know that your expectations were surpassed with our restaurants and that you enjoyed the service provided by our staff. Once again, thank you for staying with us and I hope to see you soon. Sincerely yours, Cornelio Vintimilla

Sydney, Australia
Reviewed 21 October 2014

Exquisite boutique horel, with every comfort and fabulous food. Everyone has access to a spectacular lounge furnished with antique furniture and an amazing painted ceiling. Rooms are very comfortable and clean, though those who prefer a hard bed might be a little disappointed! Expect sloping floors, the building is after all over 400 years old. One of the most prestigious...

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Helpful?
2Thank Maria S
CornelioV, Director General at Hotel Boutique Santa Lucia, responded to this review

Dear Guest, Thank you very much for sharing your experiences at Santa Lucia Hotel with other travelers. I am very glad to know that your expectations were surpassed with our restaurant and that you enjoyed the service provided by our staff. Indeed we host the oficial presentation of the Miss Cuenca 2014 its really nice to hear that you enjoy...

Zagreb, Croatia
Reviewed 15 October 2014 via mobile

Stayed here for few nights, got a room on second floor (attick), that was quite small, but very comfortable, with window also in the bathroom. As I was alone in the room, "king" size bed was just perfect for me, but for couples it is too small - better ask for twin room. Also, room was decorated very nice, but...

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Helpful?
Thank nick_zg
CornelioV, Director General at Hotel Boutique Santa Lucia, responded to this review

Dear Guest, Thank you very much for sharing your experiences at Santa Lucia Hotel with other travelers. I am very glad to know that your expectations were surpassed with our Hotel and that you enjoyed the service provided by our staff. I will immediately verify your comment regarding the slow service at breakfast in order to improve it. Once again,...

Adelaide
Reviewed 11 October 2014

Well located near the central square in Cuenca this colonial style hotel has charm, matched by the friendly service of the staff. Rooms are located around a large central atrium used as a restaurant. Our room was located immediately off this atrium but despite that was very quiet. The only fault perhaps was that our room was a bit stuffy....

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Helpful?
Thank DavidPAdelaide
CornelioV, Director General at Hotel Boutique Santa Lucia, responded to this review

Dear Guest, Thank you very much for sharing your experiences at Santa Lucia Hotel with other travelers. I am very glad to know that your expectations were surpassed with our restaurant and that you enjoyed the service provided by our staff. Once again, thank you for staying with us and I hope to see you soon. Sincerely yours, Cornelio Vintimilla

Thailand
Reviewed 22 September 2014

I had a wonderful stay at Hotel Santa Lucia. Everyone is nice and friendly, good English behind the desk and helpful, professional staff. I plan to be a return guest. The waiter in the restaurant for breakfast each morning, the housekeepers, the bar and desk staff all were eager to make my stay special; and so they did! If you...

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Helpful?
1Thank Fireplug7
CornelioV, Director General at Hotel Boutique Santa Lucia, responded to this review

Dear Guest, Thank you very much for sharing your experiences at Santa Lucia Hotel with other travelers. I am very glad to know that your expectations were surpassed with our buffet breakfast and that you enjoyed the service provided by our staff. . Once again, thank you for staying with us and I hope to see you soon. Sincerely yours,...

Reviewed 16 September 2014

I just returned from 10 days in Ecuador and am so thrilled at this find. The hotel is like being at home. Upon arrival, no matter how late, you are greeted by friendly staff and a nice local beverage to help you settle in and relax. Non Alcoholic. ALL the staff, from Erickson or Andres or the many other familiar...

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Helpful?
1Thank Yahri
CornelioV, Director General at Hotel Boutique Santa Lucia, responded to this review

Dear Guest, Thank you very much for sharing your experiences at Santa Lucia Hotel with other travelers. I am very glad to know that your expectations were surpassed with our food and that you enjoyed the service provided by our staff. Once again, thank you for staying with us and I hope to see you soon. Sincerely yours, Cornelio Vintimilla

Miami Beach, Florida
Reviewed 28 August 2014

attention of the hotel has very comfortable rooms first the food could not be better and the location near the cathedral had the best experience was like a typical house and felt very much at home I hope to return soon !!

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Helpful?
1Thank Juan F
CornelioV, Director General at Hotel Boutique Santa Lucia, responded to this review

Dear Guest, Thank you very much for sharing your experiences at Santa Lucia Hotel with other travelers. I am very glad to know that your expectations were surpassed with our buffet breakfast and that you enjoyed the service provided by our staff. Once again, thank you for staying with us and I hope to see you soon. Sincerely yours, Cornelio...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Babysitting
Official Description (provided by the hotel)
Beautiful colonial hotel located in the center of Cuenca. Just two street blocks from the central park, it has twenty exquisite decorated rooms. Each room is different from each other and they have all the comfort of a modern style room. Inside the hotel there are two restaurants considered two of the best restaurants of the city. The first one is named Bacus Caf., and it serves a modern Ecuadorian cuisine Nouve style. The second one is a Trattoria named Novecento. It is considered the best Trattoria of the whole country. ... more   less 

Additional Information about Hotel Boutique Santa Lucia

Address: Presidente Borrero 8-44 y Mariscal Sucre, Cuenca 010150, Ecuador
Region: Ecuador > Azuay Province > Cuenca
Price Range: $139 - $205 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Boutique Santa Lucia 4*
Number of rooms: 20
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Also Known As:
Santa Lucia Hotel
Hotel Style:
#2 Green Hotel in Cuenca
#4 Luxury Hotel in Cuenca
#6 Business Hotel in Cuenca
#6 Family Hotel in Cuenca
#9 Romantic Hotel in Cuenca
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Boutique Santa Lucia staff and other travellers.
2 questions
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Questions? Get answers from Hotel Boutique Santa Lucia staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for ground level if stairs are a concern.”
Kiladog, 23 May 2017 | Read review
“Room 103 on the main floor was spacious and comfortable. It overlooked the courtyard and could be a little noisy in the morning.”
USALouise, 24 Apr 2017 | Read review
“Some rooms have windows which only open onto the inner courtyard. It is better to have an external window.”
clairel313, 10 Apr 2017 | Read review
“Ask not to be on third floor. A bit of a hike.”
minnetonkatours, 1 Mar 2017 | Read review
“ask for a room on the 2nd floor”
  • decor
  • room to relax or read
Fancypaw, 11 Jan 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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