Kuna Hotel
Av. De Las Americas 10 - 93 and Luis Cordero Street, Cuenca 010150 Ecuador
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Avg. C$99 /night, 3/20 - 3/21
C$100
per night
C$90
per night
C$80
per night
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Reflects recent average nightly prices reported by our partners, and may not include estimated taxes or fees. Price at checkout may differ.
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About
#9 of 76 hotels in Cuenca
Location
Rooms
Value
Cleanliness
Service
Sleep Quality
With a broad concept of service quality and warmth born in Cuenca a hotel that meets the most demanding needs of domestic and foreign tourists, Kuna hotel is strategically located in a quiet and cozy place on a main avenue in the city that allows quick access to downtown and points of connectivity as air and ground terminals, we have a First Class rating for our quality and service is ideal for tourists and business executives who are planning to spend a few days in our beautiful and exciting city.
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Property amenities
Free High Speed Internet (WiFi)
Hot bath
Airport transportation
Business Centre with Internet Access
24-hour check-in
Wifi
Bar / lounge
Coffee shop
Restaurant
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
24-hour front desk
Laundry service
Desk
Room service
Safe
Sofa
Telephone
Wardrobe / wardrobe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Quirky Hotels
Modern
Languages Spoken
English
Location
Av. De Las Americas 10 - 93 and Luis Cordero Street, Cuenca 010150 Ecuador
Getting there
Car recommended
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 40 out of 100
40
Cuenca Airport
2.9 km•
See all flights
Rental Cars
11 Restaurants
within 1 kilometer
Reviews
Traveller rating
- 137
- 28
- 4
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Detailed Reviews
It is hard to be away from home when you have a 18-month-old baby. A vacation can become a nightmare, believe me!!..but KUNA HOTEL was for us our HOME in the amazing city of Cuenca. Our room had a crib, microwave (life savior to heat my kid's milk), a refrigerator, a clean bathroom with spa and a very comfortable bed to rest after a long day of fun and cultural activities. The hotel is close to everything. It is 10 minutes away from the airport. The front desk people were very friendly and always had a smile. They speak good English. It has WiFi. Very safe place to stay. Our stay in Cuenca was comfortable thanks to Kuna Hotel.
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Date of stay: July 2014Trip type: Travelled with family
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kuna T, Gerente at Kuna Hotel
Responded Sep 11, 2014
Para kuna Hotel es muy grato conocer que hemos cumplido con las expectativas de su viaje, sera siemple un verdadero placer contar con su visita.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We recently stayed for 5 nights, during a month long trip to Ecuador. We had a queen beds with
Excellent Service , spacious room , friendly staff .
I highly recommended it for everyone who want to visit Cuenca .
Excellent Service , spacious room , friendly staff .
I highly recommended it for everyone who want to visit Cuenca .
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Date of stay: July 2014Trip type: Travelled with friends
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kuna T, Gerente at Kuna Hotel
Responded Sep 11, 2014
La satisfacción de nuestros clientes, es sin duda nuestra mayor inspiración en el servicio, gracias por su recomendación, esperamos contar con su valiosa visita muy pronto.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Spacious and tidy rooms with good wifi connection. Staff was very helpfull and kind to help a confused scandinavian tourist.
Kuna also had several options and suggestions to see the main sights of The Azuay province which i can highly recommend.
Kuna also had several options and suggestions to see the main sights of The Azuay province which i can highly recommend.
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Date of stay: August 2014Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kuna T, Gerente at Kuna Hotel
Responded Sep 11, 2014
Estimado Húesped, gracias por su comentario, Kuna Hotel se esmera en ser su asesor de viaje, y hacer su estadía memorable, esperamos pronto tenerlo en nuestro hotel.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
If all three-star chain hotels in places like London or Barcelona were like this, we'd be in paradise. With this being said, I have no idea why Kuna is currently ranked number one in Cuenca -- there are several other hotels that are closer to the historic center and much nicer. Kuna does exactly what one may be used to from Holiday Inn-type chains in North America: professional front desk staff, very clean rooms, and decent breakfast. The rainbow-themed decor--praised by previous reviewers--is, in my view, tacky to the point of causing seizures. But then, beauty still lies in the eyes of the beholder(s).
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Date of stay: January 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kuna T, Gerente at Kuna Hotel
Responded Jan 18, 2016
Dear Daniel E : Kuna Hotel appreciates your valuable comment . Our goal is to exceed the expectations of our customers by providing comfort, preferential and personalized attention , quality breakfast and generally meet the highest standards of quality in all areas of our services. We also have a very close to the historical center prime location. Thanks for choosing us. We hope to have you as our guests in the very near future. Sincerely, Hotel Management Kuna.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Staff are really kind, and I really mean it.
Rooms are very clean and comfortable.
Good free breakfast buffet. It includes local food and juices.
Great lunch/dinner menus at reasonable prices.
I have been here several times and I always received the same (good) service.
Rooms are very clean and comfortable.
Good free breakfast buffet. It includes local food and juices.
Great lunch/dinner menus at reasonable prices.
I have been here several times and I always received the same (good) service.
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Date of stay: January 2019Trip type: Travelled on business
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kuna T, Gerente at Kuna Hotel
Responded May 4, 2019
Dear Sang. Thanks for such a flattering comment, it is very gratifying for us to know that it took part of your valuable time to share your experience in the tripadvisor community. We are very pleased to know that you enjoyed our servIce that is characterized by always providing quality and warmth, our goal is to make your stay the best choice and a experience unforgettable, our staff is always ready to do so, because take care and pamper of you is our greatest satisfaction. We hope very soon to have the opportunity to serve you again. Hotel Kuna your new home in Cuenca - Ecuador Sincerely, Ing. Oswaldo Vanegas - General Manager.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A wonderful one night stay in spacious, clean room. While there did not seem to be many activities near hotel, it is a short and inexpensive taxi ride away from Cuenca's historic city center. Staff was helpful in answering questions I had about the area.
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Date of stay: March 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hugo V, Director Comercial at Kuna Hotel
Responded Aug 6, 2018
Dear Guest, thank you very much for your valuable opinion that allows us to improve day by day; remember that Kuna Hotel is your new home in Cuenca.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The Kuna Hotel is gorgeous. Because, there are beautiful bedrooms, and there are many services like: wifi, hot water, privade bathroom, guest kitchen, house keeping, all kinds of food. Also, there are many good host, and there is quiet atmosphere.
The hotel has spaces especially for children, also some green areas. the attention is excellent.
I recommend this great place to all people who want to enjoy with their family, since this hotel is very cheap, and they also offer some free services.
People are very busy in daily activities, and do not rest, I think we should all visit new places, and enjoy together with our family and friends, I think this would be very good to have a comfortable and healthy life.
The hotel has spaces especially for children, also some green areas. the attention is excellent.
I recommend this great place to all people who want to enjoy with their family, since this hotel is very cheap, and they also offer some free services.
People are very busy in daily activities, and do not rest, I think we should all visit new places, and enjoy together with our family and friends, I think this would be very good to have a comfortable and healthy life.
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Date of stay: July 2016Trip type: Travelled with family
Value
Service
Room Tip: The hotel is very quiet..
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kuna T, Gerente at Kuna Hotel
Responded Mar 13, 2017
Dear Elizabeth Thank you for highlighting the qualities of Kuna Hotel and in turn taking part in your valuable time to share your experience with TripAdvisor travelers, it is very gratifying for us to have made your stay an unforgettable experience, we are an avant-garde hotel that cares about Take care of every detail so that the guest is always satisfied with our service. We hope very soon to have the opportunity to serve you again ... Sincerely, Ing. Oswaldo Vanegas - General Manager.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My fiancé and I stayed at the Kuna Hotel the last week of March 2016 and the first week of April 2016. We brought with us my fiancé's cat. If you plan to visit Cuenca and plan to bring your pet, I cannot think of a better place to stay. The front desk service is excellent. When we needed some litter and a new litter box, the front desk had it delivered to our room and added it to our bill. The cleaning staff was always friendly, helpful and enjoyed talking to my fiancé's cat. The food was always good. There is no elevator. The hotel is on a main street.
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Date of stay: March 2016Trip type: Travelled as a couple
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kuna T, Gerente at Kuna Hotel
Responded May 9, 2016
Dear Roy G. Grateful to know his comment with the community of TripAdvisor travelers. Thank you for highlighting the quality of our staff, always ready for you on a return visit. Kuna Hotel working hard to make your stay the best decision on your trip. Inclusive hotel awaits you with your pet to pamper her and care for her at home. We are improving every day for total indulgence, because we make your trip the best experience to a cuencana close family, because more than a hotel, we are your new house in Cuenca - Ecuador. The hope soon to be a pleasure to serve you. Sincerely; Hugo Vanegas Ing. - General Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I stayed for around 2 weeks. The staff were very friendly, and the breakfast was excellent. The single room was quite small, ended up switching to the double. It is noisy inside the rooms, but I have yet to stay somewhere in Cuenca that isn't.
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Date of stay: March 2016Trip type: Travelled solo
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kuna T, Gerente at Kuna Hotel
Responded Apr 5, 2016
Dear Bobby M : Thank you for your valuable to share its experience in Kuna Hotel with the community of Tripadvisor travelers time. Deeply grateful for the detail of your kind comment , highlighting the warmth and courtesy of our professional staff and entertainers hotel , staff always attentive to all your requirements. Because we make your trip the best experience of coming to a city hotel with quality and warmth at all times , for more than a hotel, we are your new house in Cuenca - Ecuador . Sincerely; Oswaldo Vanegas Ing . - Kuna Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We checked in one night and it looked like a great hotel from the outside. The design was very nice. When we arrived in the hotel, the staff greeted us and were very friendly. Then we came back from dinner at 10:00 there were people talking so loud, I probably would've yelled at them to be quiet. It was so loud. Then finally at 11:00 they went to sleep...and at 7:00 they were out and talking so loud that I ended sleeping less than 8 hours which I didn't want to do. I would've went up to get a room on the other floors but it wasn't worth it. Get a room on the other floors!
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Date of stay: January 2016Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kuna T, Gerente at Kuna Hotel
Responded Jan 4, 2016
Dear Guest: Thank you for your comment, Kuna hotel works hard for their welfare, and serve with quality and warmth, but keep in mind that is not in us 100% to control the attitudes of other guests, we reiterate the pleasure of servile in his new home in Cuenca - Ecuador. Sincerely, Hotel Manager Kuna.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Estimada turista, gracias por ponerme en contacto con Kuna Hotel, con respecto a su pregunta, disponemos de un hospedaje exclusivo para mascotas, espacios para perritos pequeños, los cuales cuentan con lenceria, alimentación, hidratación y juguetes. Será un placer poderle servir con la calidad y calidez que nos distingue.
Estimado Cliente: Es un placer comunicarnos con usted, le comentamos que Kuna Hotel cuenta con habitaciones aclimatadas desde el piso, sin embargo si hay un requerimiento especial de acondicionar la habitación, requerimos lo notifique con su reserva, además le informamos que esto es un servicio del hotel sin costo adicional.
Con mucho gusto nos puede llamar al 2838305 o al 2838362, será un placer poderle servir, desde ya bienvenido...
PRICE RANGE
C$87 - C$115 (Based on Average Rates for a Standard Room)
LOCATION
EcuadorAzuay ProvinceCuenca
NUMBER OF ROOMS
20
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about Kuna Hotel
Which popular attractions are close to Kuna Hotel?
Nearby attractions include El Carmen de la Asuncion Church (1.0 km), El Puente Roto (0.7 km), and Cuenca Escape Room (1.0 km).
What are some of the property amenities at Kuna Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Kuna Hotel?
Top room amenities include a minibar, a flat screen TV, and a desk.
What food & drink options are available at Kuna Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to Kuna Hotel?
Conveniently located restaurants include Guajibamba, Akelarre, and La Pergola.
Does Kuna Hotel have airport transportation?
Yes, Kuna Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are there any historical sites close to Kuna Hotel?
Many travellers enjoy visiting Museo Catedral Vieja (1.5 km), Plaza de las flores (1.5 km), and The Ruins of Todos Los Santos (2.0 km).
Is Kuna Hotel accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.