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Tierra Viva Arequipa Plaza Hotel

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Tierra Viva Arequipa Plaza Hotel
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620 Reviews from our TripAdvisor Community

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Showing 268: English reviews
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Reviewed 1 week ago via mobile

I will start off with the service. The service was absolutely excellent! They where courteous and very helpful. I particularly appreciated the courtesy they showed to my friends who briefly visited me during my stay. The location is perfect! Is only a block away from the Plaza de Armas (historical town center) where can do a lot of shopping a...

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Helpful?
Thank Guillermo P
Copenhagen, Denmark
Reviewed 2 weeks ago

It was a nice room, with a big bed and plenty of space. Very friendly and helpful staff as well. It is very close to the main square. Before arriving, the hotel asked if I wanted to be picked up from the airport, free of charge - very nice service.

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Thank Teknokraten
Rome
Reviewed 4 weeks ago

A very nice and comfortable hotel where I spent 3 nights. Our room was big with a king size bed, the bathroom was OK. Breakfast was good, but it would be better to have a bit choice more. There are 2 small bottles of complimentary water every day in the room. Wi-fi is free in the room. The location is...

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Thank flavia_1973
southport
Reviewed 28 December 2016

Arequipa was my favourite place we visited in Peru, I loved the history, architecture ad people. We stayed at four Tierra Viva hotels whilst in Peru and this was our favourite. Our room was clean, comfortable and l loved that the hotel had lots of art on the walls. The breakfast buffet offers a diverse range of food, all of...

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Thank juzzap
Carolina S, Director de Relaciones con Clientes at Tierra Viva Arequipa Plaza Hotel, responded to this review

Dear juzzap, Thank you for your excellent comment and for considering Tierra Viva Arequipa Plaza as "Top stay". If you ever have the chance to visit Peru again, it will be a pleasure to take care of you again at our hotels in Lima, Arequipa, Cusco, Machu Picchu or Puno. Kind regards, Carolina Saenz Guest Relations Tierra Viva Hotels

Sydney, Australia
Reviewed 8 December 2016

We stayed as a family on this cozy and very well located hotel. Staff were super friendly and helpful going out of the way to assist specially when one of our daughters was crook. Basic breakfast is inlcuded which is handy. On the other hand, romos were very hot at night and without air con, trying to sleep was not...

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Helpful?
Thank Chestercha
Carolina S, Director de Relaciones con Clientes at Tierra Viva Arequipa Plaza Hotel, responded to this review

Dear Chestercha, Thank you for your comment and for having stayed at Tierra Viva Arequipa Plaza. We regret that your stay with us was not 100% satisfactory and we hope to have the opportunity of serving you again, at any of our hotels Tierra Viva, in the near future and show you that we are committed to making every stay...

Luxembourg
Reviewed 30 November 2016

My stay at this hotel turned out just great after I had negotiated myself into a beautiful room facing the street. My first room, a single room, had no window! Most rooms face an inner court, with windows and surely calm, but not that exciting. Decent breakfast that was varied from day to day. Staff was very kind and professional.

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Thank Luxotraveller
Carolina S, Director de Relaciones con Clientes at Tierra Viva Arequipa Plaza Hotel, responded to this review

Dear Luxotraveller, We are sorry that the first room assigned to you has not fully met your expectations because of the window issue. As we are committed to ensuring that every stay at Tierra Viva Hotels is as pleasant as possible and we had the availability, we are very glad of knowing that you enjoyed your second room facing the...

Reviewed 30 November 2016 via mobile

The hotel is very conveniently located in the Centre of Arequipa, a short walk from the Plaza de Armas. Our room although relatively small was modern, well equipped (desk, safe, proper lighting, bedside tables, large double bed, good quality bedsheets), and very clean. The bathroom was well designed, with a nice shower (good pressure and very hot water). The wifi...

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Thank Hélène D
Carolina S, Director de Relaciones con Clientes at Tierra Viva Arequipa Plaza Hotel, responded to this review

Dear Hélène D, We would like to thank you for taking time to share your experience at Tierra Viva Arequipa Plaza with other travelers. We really value the feedback from our guests because it helps us improve our service every day and with your comments we will able to strengthen our breakfast. We truly hope that you continue to be...

Walsall, United Kingdom
Reviewed 25 November 2016

We stayed in three cities - Lima, Arequipa and Cusco - during our 17 days in Peru. In each city we stayed in a hotel in the Tierra Viva chain. Arequipa was the city we liked the most and we were pleased with the local Tierra Viva hotel, the Arequipa Plaza. The hotel is just a block or two from...

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Thank Peter10662014
Carolina S, Director de Relaciones con Clientes at Tierra Viva Arequipa Plaza Hotel, responded to this review

Dear Peter10662014, Thank you for your nice comment. We are very happy to know that you really enjoyed your stay at Tierra Viva Arequipa Plaza. Our mission at Tierra Viva is to contribute to make everyone´s trip an unforgettable experience. That means, that we will do whatever is in our hands to help our travelers to enjoy the city they...

London, United Kingdom
Reviewed 28 October 2016 via mobile

Apart from its top location, the hotel is clean and has very helpful and attentive staff. Good breakfast and free wi-fi. As there is no air-conditioning it can be rather warm in the room. I do recommend this hotel.

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Thank endaxi0815
Carolina S, Director de Relaciones con Clientes at Tierra Viva Arequipa Plaza Hotel, responded to this review

Dear endaxi0815, We would like to thank you for taking time to share your experience at Tierra Viva Arequipa Plaza with other travelers. We are very happy to know that you enjoyed your stay! We hope to have you again at Tierra Viva very soon! Kind regards, Carolina Saenz Guest Relations Tierra Viva Hotels

Reviewed 24 October 2016

This hotel, because it is part of a chain, exceeded our expectations. The decor is fresh and imaginative. The bathrooms are clean and modern. The breakfast is great. The staff are helpful and the location is very central. Highly recommend.

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Helpful?
Thank Beverly M
Carolina S, Director de Relaciones con Clientes at Tierra Viva Arequipa Plaza Hotel, responded to this review

Dear Beverly M, Thank you for your comment and for letting us know about your impressions. We are happy that our hotel Tierra Viva Arequipa Plaza exceeded your expectations! If you ever have the chance to visit Peru again, it will be a pleasure to take care of you at our hotels in Lima, Arequipa, Cusco, Machu Picchu or Puno....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Breakfast included
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge

Additional Information about Tierra Viva Arequipa Plaza Hotel

Address: C/ Jerusalen 202, Areq 01, Arequipa, Peru
Region: Peru > Arequipa Region > Arequipa
Price Range: $72 - $96 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Tierra Viva Arequipa Plaza Hotel 3*
Number of rooms: 26
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Hotel Style:
#2 Business Hotel in Arequipa
#2 Romantic Hotel in Arequipa
#6 Family Hotel in Arequipa
#9 Best Value Hotel in Arequipa
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Questions & Answers

Here's what travellers have asked, with answers from Tierra Viva Arequipa Plaza Hotel staff and other travellers.
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Hampton, New Hampshire
7 months ago

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Questions? Get answers from Tierra Viva Arequipa Plaza Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to get a room not facing the main Street as it is too noisy.”
 of 5 bubbles Chestercha, 8 Dec 2016 | Read review
“The rooms facing the central courtyard are quiet.”
 of 5 bubbles Peter10662014, 25 Nov 2016 | Read review
“The hot water is not that hot”
 of 5 bubbles L8038OCbriant, 11 Oct 2016 | Read review
“Accessibility to rooms; all rooms are good ones, quiet and comfortable, 100% clean and ventilated. Best hotel in AREQUIPA !!!!”
 of 5 bubbles jennysS9906UU, 29 Aug 2016 | Read review
“try and get one at the back to minimize traffic noise !!”
 of 5 bubbles colliecrazy, 12 Aug 2016 | Read review
5 of 5