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Ensueno Hotel

Traveller (36)
Room & Suite (10)

Overview

  • Excellent8%
  • Very good36%
  • Average29%
  • Poor19%
  • Terrible8%
  • Jan. 16, 2019
    “HORRIBLE!!! WORST SERVICE EVER!”
  • Sep. 7, 2017
    “Avoid - poor hotel with dreadful staff”
AMENITIES
Free Wifi
Free parking
Breakfast included
Restaurant
Room service
Family Rooms
Bar/Lounge
3 Star accommodation
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Rooms
Mar. 31Apr. 1
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (59)
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1 - 5 of 12 reviews
Reviewed January 16, 2019 via mobile

Avoid this place at all costs. This was hands down the worst experience I have ever had at a hotel in my life. Freezing cold showers and the staff was dreadful. We explained to the front desk that our shower was cold and that we...More

Date of stay: January 2019
Thank mikeblue2
Reviewed September 7, 2017

We stayed two night as part of Exodus "Peru Explorer" trip. Having just seen a previous review from a couple of years ago it is obvious there has been no improvement. Why is Exodus still using this aweful hotel it wasn't even the one advertised...More

Date of stay: August 2017
1  Thank Jacqueline M
Reviewed April 19, 2016 via mobile

Great Hotel, our room was comfortable and everything was very clean. There was coca tea and other drinks at the lobby. It includes a good breakfast but if you're still not used to the height I wouldn't suggest not consuming any dairies. It's really close,...More

Date of stay: April 2016
Thank Bosnia C
Reviewed October 31, 2015

Another hotel which doesn't even try its best: - my room was stripped beyond basic, when I don't even have a lamp on my bedside table and the only source of light for reading comes from a lamp stuck on the ceiling I feel treated...More

Date of stay: October 2015
1  Thank silviaaroundtheworld
Reviewed October 4, 2015

Stayed 2 nights in hotel as part of Exodus trip "Peru Explorer" - very mediocre hotel five and half blocks from the central plaza (Plaza de Aamas). Hotel in middle of renovations. Given Room 304 but no lift (or bellboy) so had to carry our...More

Date of stay: September 2015
Thank cannytraveller2008
View more reviews
About
Hotel class
Hotel Amenities
HOTEL FEATURES
Free parking
Breakfast included
Bar/Lounge
Free High Speed Internet (WiFi)
Room service
Restaurant
Business Centre with Internet Access
Conference Facilities
Laundry Service
Meeting rooms
Multilingual Staff
Pool
Beachfront
Fitness Centre with Gym / Workout Room
Room types
Family Rooms
Hotel class
Room types
Family Rooms
Number of rooms
40
Price range
US$57 - US$72 (Based on Average Rates for a Standard Room)
Location
Peru > Arequipa Region > Arequipa
Hotel class
Room types
Family Rooms
Number of rooms
40
Price range
US$57 - US$72 (Based on Average Rates for a Standard Room)
Location
Peru > Arequipa Region > Arequipa

Photos

Traveller (36)
Room & Suite (10)
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Questions & Answers
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Room Tips

"Stay somewhere else"
jacquelinemE1619PN
Sep. 7, 2017
Read review
"Ask for renovated room"
cannytraveller2008
Oct. 4, 2015
Read review
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