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Casa Cartagena Boutique Hotel & Spa

Travellers' Choice award winner
05/06/2017 06/06/2017
1 room 2 adults 0 children
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Casa Cartagena Boutique Hotel & Spa
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639 Reviews from our TripAdvisor Community

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Showing 419: English reviews
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Markham, Ontario, Canada
Reviewed yesterday NEW

My husband and I stayed here for 3 nights prior to our trek to Machu Picchu as well as on our return (they held our suitcases during our hiking trek). From the moment we arrived at the airport, the customer service was exceptional. Upon arrival, you are welcomed with Muna team (helps with the altitude) and great service. The staff...

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Helpful?
Thank Onyx65
North Carolina
Reviewed 2 days ago NEW

We stayed here for a couple of nights and found the location absolutely perfect. The rooms are big and comfortable. All of the rooms face a common patio which is nicely landscaped. The breakfast is perfect in morning and the service was very attentive. Would definitely recommend this hotel if staying in cusco.

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Helpful?
Thank kl6772
Stefano B, Gerente at Casa Cartagena Boutique Hotel & Spa, responded to this review

Dear Guest : Thank you so much for share your comments with Trip Advisor community. All Casa Cartagena Team is constantly working to give the best . Its brilliant that you noticed our service from the beginning to the end of your stay. Thanks for your honest appreciation about staff's excellent service and your great mention about our restaurant and...

Kfar-Saba, Israel
Reviewed 5 days ago NEWvia mobile

We stayed 4 nights in this hotel and it was just great. The room was huge, bed was huge and extremely comfortable. Two balconies to our room with view to the mountains and the internal garden/square of the hotel. Breakfast was outstanding. We had a Pisco sour lesson which was enjoyable and every evening we used the amazing Big Jacuzzi...

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Helpful?
Thank iritv
Stefano B, Gerente at Casa Cartagena Boutique Hotel & Spa, responded to this review

Dear Guest : Thank you so much for share your comments with Trip Advisor community. All Casa Cartagena Team is glad to know that we exceeded your expectations from the beginning to the end of your stay . Thanks for your appreciation about our wonderful Spa , massive Suites and spacious bathrooms ,its marvelous that all your comment talk about...

Farnham Common
Reviewed 1 week ago

We stayed for two nights prior to going on to Machu Picchu and for another night on the way back. They looked after our luggage whilst we went to MP and what a help that was. This is a beautiful boutique hotel very close to the centre of all the city, but in a very quiet location. The rooms are...

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Helpful?
Thank christopherts
Stefano B, Gerente at Casa Cartagena Boutique Hotel & Spa, responded to this review

Dear Guest : Thank you very much for share you comments with Trip Advisor community. We are really glad to know that you spend a wonderful time in Casa Cartagena , Its great to know that you definetely enjoyed our outstanding & helpful service ,great food at restaurant ,lovely suite thats made you felt extraordinary. Also its great to know...

London
Reviewed 2 weeks ago

Stayed her 3 nights at the end of our trip with friends to Galapagos andMachu Picchu. What a great way to end the holiday! From first to last the staff were fantastic - everyone of them. Anything required was done efficiently and always with a smile. The rooms were terrific (only 16 of them) with beautiful flowers and candlelight bathrooms....

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Helpful?
Thank NickDavis
Stefano B, Gerente at Casa Cartagena Boutique Hotel & Spa, responded to this review

Dear Guest : Thank you very much for share you comments with Trip Advisor community. We are really glad to come to know that you spend a wonderful time in Casa Cartagena , Its great to know that you definetely enjoyed our outstanding & helpful service ,great food at restaurant ,lovely master suite thats made you felt extraordinary. Also its...

Banbury, United Kingdom
Reviewed 2 weeks ago

stylish hotel in an old building near cusco city centre,the plaza de armas.it has an elegant layout and a very useful spa with big jacuzzi type pool and a steam bath.the staff are really excellent,nothing too much trouble.the hotel is uphill from the plaza de armas and some of the rooms require you to go upstairs,so if you are not...

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Helpful?
Thank peter j
Stefano B, Gerente at Casa Cartagena Boutique Hotel & Spa, responded to this review

Dear Mr. Peter J : Thank you so much for share your comments with Trip Advisor community. All Casa Cartagena Team is glad to know that liked our colonial and well located building . Thanks for your appreciation about our elegant layout ,very useful spa and excellent staff , We would like to have your visit in the future. Best...

Boston, United Kingdom
Reviewed 3 weeks ago

A beautiful small and friendly hotel situated very close to the main square. We stayed in a lovely downstairs room which had quirky modern furniture and a large extremely well equipped bathroom. The spa area was very welcome and helped us to relax and acclimatise to the altitude.

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Helpful?
Thank Bridgett P
Stefano B, Gerente at Casa Cartagena Boutique Hotel & Spa, responded to this review

Dear Bridgett P : Thank you so much for share your comments with Trip Advisor community. All Casa Cartagena Team is glad to know that we exceeded your expectations from the beginning to the end of your stay . Thanks for your appreciation about our wonderful Spa , massive Suites and spacious bathrooms ,its marvelous that all your comment talk...

California Central Coast
Reviewed 3 weeks ago

We stayed here for two nights after visiting Machu Picchu. On the first night, we did not arrive until 2am due to a landslide on the train tracks from Machu Picchu. The manager had been alerted by our guide and very graciously opened the hotel and made us feel very welcome. Overall, we found the hotel, including the room, staff,...

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Helpful?
Thank PalmSpringsVisitors
Stefano B, Gerente at Casa Cartagena Boutique Hotel & Spa, responded to this review

Dear Guest : Thank you very much for share you comments with Trip Advisor community. We are really glad to come to know that you spend a wonderful time in Casa Cartagena , Its great to know that you definetely enjoyed our outstanding & helpful service ,great food at restaurant ,lovely master suite thats made you felt extraordinary. Also its...

Reviewed 3 weeks ago

Perfect place to stay when you're in Cusco. Walking distance to the center of Cusco and lots of nice restaurants. Very friendly and helpful staf. The room was confortable. The living room at the hotel relaxing.

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Helpful?
Thank Anne R
Stefano B, Gerente at Casa Cartagena Boutique Hotel & Spa, responded to this review

Dear Anne R : We feel so glad with your comments to tripadvisor community. Our mission is give the best service, making you feel like home, and taking care of all our guest, it's good to know that you loved our helpful satff and Suitest , We are here to give you the best of you anytime . We hope...

Reviewed 3 weeks ago

We stayed two nights in this hotel. Rooms are huge, I mean huge! Decoration is very modern and pure, which is the complete opposite of the lovely, very old building. Staff is friendly, they have a nice restaurant that serves good dinner and an amazing breakfast buffet. If the weather allows, have your breakfast outside, it's beautiful. We didn't got...

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Helpful?
Thank dana_kleyn
Stefano B, Gerente at Casa Cartagena Boutique Hotel & Spa, responded to this review

Dear Guest : Thank you very much for share you comments with Trip Advisor community. We are really glad to know that you spend a wonderful time in Casa Cartagena , Its great to know that you definetely enjoyed our outstanding & helpful service ,great food at restaurant ,amazing spa, huge suites thats made you felt extraordinary. Also its great...

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05/06/2017 06/06/2017
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Amenities

Highlights
  • Restaurant
  • Room Service
  • Breakfast included
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Casa Cartagena CuscoHigh in the Peruvian Andes lies the historic city of Cuzco, famous for its unique blend of Spanish and Incan cultures. Located just off a tranquil square behind the main plaza of Cuzco, Casa Cartagena Boutique Hotel & Spa Cusco emerges after years of restoration, which respected the original design of the historic house, to become one of the most exclusive boutique hotels in the city. Its walls of carved stone, which combines warmth, elegance and perfection, invite you to experience the fascinating magic and traditional mysticism that will transport you through time in this historic Spanish house declared a cultural heritage site of Peru.Its lovely atmosphere was built on an ancient Incan site, occupied by the ruling nobility of that time and from which it takes its name: Casa Cartagena, former property of the local Spanish ruler of Cuzco, Don Fernando Cartagena and Santa Cruz.This luxury hotel in Cuzco is an intimate refuge that has only sixteen spacious and comfortable suites, which perfectly blend the modern with the ancestral and luxury with the historical. The rooms are distributed symmetrically along a spacious patio of your dreams where time is suspended. It is located in the historic center of Cuzco, which was declared by UNESCO as a world heritage site.Recovery from an exhausting trip to Machu Picchu or the Sacred Valley of the Incas with our Qoya Spa will be something truly unequalled. It can be perfectly complemented with a delicious dinner in our restaurant which offers the best of local cuisine, "La bodega de la Chola", where poet Pablo Neruda was inspired and Che Guevara shared bohemian nights; it is considered one of the best restaurants in Cuzco.All of these unique features of Casa Cartagena and our warm and personalized service will make your stay in Cuzco an experience you will never forget. ... more   less 

Additional Information about Casa Cartagena Boutique Hotel & Spa

Address: Pumacurco 336 | Centro Historico, Cusco, Peru
Region: Peru > Cusco Region > Cusco
Price Range: $338 - $769 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Casa Cartagena Boutique Hotel & Spa 4.5*
Number of rooms: 16
Reservation Options:
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Also Known As:
Hotel Casa Cartagena And Spa
Hotel Casa Cartagena Cusco
Hotel Style:
#3 Luxury Hotel in Cusco
#6 Family Hotel in Cusco
#6 Business Hotel in Cusco
#7 Romantic Hotel in Cusco
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Questions & Answers

Here's what travellers have asked, with answers from Casa Cartagena Boutique Hotel & Spa staff and other travellers.
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Questions? Get answers from Casa Cartagena Boutique Hotel & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“all rooms face an interior courtyard, quiet, safe and just lovely !”
Onyx65, 22 May 2017 | Read review
“Room on the ground floor in the courtyard”
christopherts, 16 May 2017 | Read review
“Both rooms we had were different but very nice. If you are slight immobile ask for rooms nearer reception on ground floor”
  • A part of our room
  • View from room balcony
NickDavis, 7 May 2017 | Read review
“" Corners suites are large, comfortable, quieter and sunny "”
  • We spent an awesome stay in the hotel !!
  • The room where we stayed was so comfortable and really nice !!
FelipeKuong, 28 Feb 2017 | Read review
“Rooms 6 & 7 are 2d floor, overlook the internal plaza; great view of the inside plaza.”
Traveller19842012, 28 Feb 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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