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Casa Cartagena Boutique Hotel & Spa

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597 Reviews from our TripAdvisor Community

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There are newer reviews for Casa Cartagena Boutique Hotel & Spa
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Showing 391: English reviews
Livingston, New Jersey
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 15 January 2014

A great small boutique hotel with the best help in Peru. Would do anything that was needed, especially I when I got sick in my room. The help would do anything to make me comfortable. The room was wonderful.

Helpful?
Thank martin s
Sydney, Australia
Level Contributor
97 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 5 January 2014

We stayed here for 3 nights in November. The hotel has a WOW factor when you walk in and when you see the room. The rooms are huge, in fact a bit too big. We had our own modem which meant Internet was great. There was a balcony overlooking the beautiful garden. The bathroom while huge flooded when the shower... More 

Helpful?
1 Thank 255060Charlie10
Level Contributor
232 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
Reviewed 27 December 2013 via mobile

We arrived at this beautiful hotel to find that there was a problem with the room booking from Venere, who had confirmed twice with us that they had made the hotel booking. We had booked three rooms for the kids and ourselves, including Christmas day. It turned out that they could accomodate us for the two days before Christmas day,... More 

Helpful?
Thank Flashmen
Stefano B, Gerente at Casa Cartagena Boutique Hotel & Spa, responded to this review

Dear Guest, first of all thank you for your appreciation to the staff and the service provided, we are very sorry that Venere do not confirm your reservation with us, as we explain to you. We never make a double book, and we provide you the accommodation for the days we were not full booking, we lament that you have... More 

Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 27 December 2013 via mobile

We stayed 3 nights at Casa Cartagena and really enjoyed it there. It is arguably one of the more extensive hotels in town (especially compressor with all the hostels) but was worth every Dollar spent. The breakfast was simple great (fresh fruits, cereals, bread, soup, cheese, ham, jam, etc.) the service outstanding, and the special events like pisco sour-lesson was... More 

Helpful?
2 Thank RonBurgundy79
Stefano B, Gerente at Casa Cartagena Boutique Hotel & Spa, responded to this review

Dear Guest, First of all we would like to thank you very much for taking the time to share your valuable comments through our Trip Advisor web page. It is our honor to hear about your experience and it allows us to continue in search of the excellence. We are really pleased to know that we could exceed your expectations... More 

Lima, Peru
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 17 December 2013

I received impeccable service and felt so well cared for during my stay from check-in to check-out. They helped me with directions, stored my bags for a period when I was in the Urubamba Valley and the service at the spa and in the restaurant was equally great. The rooms are spacious, and the modern decoration in contrast to the... More 

Helpful?
Thank NiaDa Z
Stefano B, Gerente at Casa Cartagena Boutique Hotel & Spa, responded to this review

Dear Guest , We thank you very much for taking the time to share your valuable comments through our Trip Advisor web page. We are pleased that you could experience an enjoyable stay and felt welcomed by our staff. As well as the excellent experience you received in our restaurant and at the Spa. Thank you for choosing Casa Cartagena... More 

Victoria, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 10 December 2013

I have travelled all around the world and stayed in some lovely places. But this wonderful hotel is absolutely amazing. The perfect atmosphere for your Cusco and Peru adventure. We spent our honeymoon there and could not have been happier

Helpful?
1 Thank Brad S
Stefano B, Gerente at Casa Cartagena Boutique Hotel & Spa, responded to this review

Dear Brad, all the staff of Casa Caratgena is very happy for your words, and had been part of this wonderfull experince that you and your wife had in Cusco. Regards, Juan Carlos Burneo Hotel Manager More 

Nottingham, United Kingdom
Level Contributor
53 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 28 November 2013

A fantastic hotel in a fantastic city. A real blow you away place The master suites were huge and spectacular and much much better than standard rooms. Awesome buffet breakfast and the spa pool was very welcome after the Inca trail

Helpful?
2 Thank Luckyd78
Stefano B, Gerente at Casa Cartagena Boutique Hotel & Spa, responded to this review

Dear Guest, we would like to thank you for your opinion and we really aprecciate the time you took to give us your feedback.of your stay with us in Casa Cartagena We are very glad that you enjoyed your stay here, The staff constantly attentive to our guests, to make them feel at home, that is our goal and we... More 

Vancouver, Canada
Level Contributor
57 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 24 November 2013

It was out of season when we were there, hotel is charming with a wonderful courtyard. Room was spacious and well appointed. The breakfast staff were very friendly and offered many suggestions on places to see. Breakfast buffet was full of choices and eggs cooked anyway you wanted them. The hotel is well located and easy walking distance to everything.... More 

Helpful?
Thank diaund
Stefano B, Gerente at Casa Cartagena Boutique Hotel & Spa, responded to this review

Dear guest, we are really happy for your words, we hope you can return soon to Cusco, and to have the opportunity to serve you again. Regards, Juan Carlos Burneo Hotel Manager More 

Centennial, Colorado, United States
Level Contributor
3 reviews
3 hotel reviews
Reviewed 20 November 2013

We stayed at this hotel for 2 nights and couldn't have been more pleased. The room was clean, spacious, comfortable and beautiful. The location is perfect (just a block off the main plaza) and the staff was amazing! We felt like we were staying with friends. The breakfast was delicious and we even got a mini-tour of the historical photos... More 

Helpful?
Thank Diana I
Stefano B, Gerente at Casa Cartagena Boutique Hotel & Spa, responded to this review

Dear Diana, Thank you so much for sharing your wonderful experience during your stay with us. Your comments are very important for us. Thank you for highlighting our service, we are always triying to give the best experience we can, not only with details but also caring in all our guests needs. Best Regards, Juan Carlos Burneo Hotel Manager More 

Montreal, Canada
Level Contributor
134 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 18 November 2013 via mobile

Casa Cartagena offers a mix of old and very modern that is tastefully done. The staff is very competent and warm. The menu offers some local delicacies that are tastefully done. We would definitely go back. We highly recommend the hotel.

Helpful?
1 Thank demo51
Stefano B, Gerente at Casa Cartagena Boutique Hotel & Spa, responded to this review

Dear Guest Thank you for sharing your experience at Casa Cartagena with all the tripadvisor´s members. It is our privilege to provide personalized service to each of our guests. Regards, Juan Carlos Burneo Hotel Manager More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Free Breakfast
  • Bar/Lounge
  • Spa
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Breakfast
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Shuttle Bus Service
  • Free Parking
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Casa Cartagena CuscoHigh in the Peruvian Andes lies the historic city of Cuzco, famous for its unique blend of Spanish and Incan cultures. Located just off a tranquil square behind the main plaza of Cuzco, Casa Cartagena Boutique Hotel & Spa Cusco emerges after years of restoration, which respected the original design of the historic house, to become one of the most exclusive boutique hotels in the city. Its walls of carved stone, which combines warmth, elegance and perfection, invite you to experience the fascinating magic and traditional mysticism that will transport you through time in this historic Spanish house declared a cultural heritage site of Peru.Its lovely atmosphere was built on an ancient Incan site, occupied by the ruling nobility of that time and from which it takes its name: Casa Cartagena, former property of the local Spanish ruler of Cuzco, Don Fernando Cartagena and Santa Cruz.This luxury hotel in Cuzco is an intimate refuge that has only sixteen spacious and comfortable suites, which perfectly blend the modern with the ancestral and luxury with the historical. The rooms are distributed symmetrically along a spacious patio of your dreams where time is suspended. It is located in the historic center of Cuzco, which was declared by UNESCO as a world heritage site.Recovery from an exhausting trip to Machu Picchu or the Sacred Valley of the Incas with our Qoya Spa will be something truly unequalled. It can be perfectly complemented with a delicious dinner in our restaurant which offers the best of local cuisine, "La bodega de la Chola", where poet Pablo Neruda was inspired and Che Guevara shared bohemian nights; it is considered one of the best restaurants in Cuzco.All of these unique features of Casa Cartagena and our warm and personalized service will make your stay in Cuzco an experience you will never forget. ... more   less 

Additional Information about Casa Cartagena Boutique Hotel & Spa

Address: Pumacurco 336 | Centro Historico, Cusco, Peru
Region: Peru > Cusco Region > Cusco
Price Range: $340 - $761 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Casa Cartagena Boutique Hotel & Spa 4.5*
Number of rooms: 16
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Also Known As:
Hotel Casa Cartagena And Spa
Hotel Casa Cartagena Cusco
Hotel Style:
#3 Luxury Hotel in Cusco
#6 Business Hotel in Cusco
#6 Family Hotel in Cusco
#7 Romantic Hotel in Cusco
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Questions & Answers

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Questions? Get answers from Casa Cartagena Boutique Hotel & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 6 was fantastic and very quiet.”
  • View into the courtyard
 of 5 bubbles ToonPgh, 10 Nov 2016 | Read review
“May be possible to get a 2 story suite (according to my dad)”
 of 5 bubbles T7909CCrobertl, 31 Oct 2016 | Read review
“rooms 8& 9 great if you are a family”
 of 5 bubbles GlyndaK, 24 Oct 2016 | Read review
“They all looked great. We were always on an upper floor - no lift. The personnel carried luggage without a problem.”
 of 5 bubbles happycamper914, 18 Oct 2016 | Read review
“We were in 15 - must have been 20 metres long with two balconies.”
 of 5 bubbles MasonofCambridge, 16 Oct 2016 | Read review
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