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Encantada Casa Boutique Spa

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#13 of 162 Hotels in Cusco
Certificate of Excellence
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Encantada Casa Boutique Spa
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466 Reviews from our TripAdvisor Community

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Showing 322: English reviews
Reviewed 19 November 2016

This place is hard to get to and there are lots of stairs to the entrance and if you’re staying the 4th floor which we were, but it’s TOTALLY worth it. The BEST view of town from the balcony. HUGE room (just ask for the fourth floor). Staff was soooo accommodating and super nice so quick to help you with...

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Helpful?
Thank Gwendolyn G
yugarte, Director de Relaciones Públicas at Encantada Casa Boutique Spa, responded to this review

Dear Gwendolyn G, Wow! What a wonderful review, we truly appreciate your trust in us. We are very glad to hear that you were satisfied with your room as well as with the service we provide. We are pleased to hear that you found our location to your liking, even though it might be a little inconvenient, but the view...

Napa, California
Reviewed 6 November 2016

I stayed at Encantada on my last night in Cusco. My room was cute, facing the Garden which overlooks the city. The bed was soft and unexpectedly warmed for me at night when I returned. The showers had good water pressure and hot water. It was lovely location, staff was very helpful and courteous. I would stay here again.

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Helpful?
Thank Amy G
yugarte, Director de Relaciones Públicas at Encantada Casa Boutique Spa, responded to this review

Dear Amy G, Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay and we are very pleased to hear that our staff made your stay pleasant. We hope your next stay is just around the corner - we are looking forward to welcoming you again soon! Kind Regards, Encantada Casa Boutique...

Cuenca, Ecuador
Reviewed 31 October 2016

This was a beautiful boutique hotel located on the upper end of the San Blas area. Very walkable to many great restaurants and shops. About a 12 minute walk to Plaza de Armas. The common area and rooms were clean. The morning breakfast was fantastic. The rooms are a little small so I had to wait in the common area...

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Helpful?
Thank krp87b
yugarte, Director de Relaciones Públicas at Encantada Casa Boutique Spa, responded to this review

Dear krp87b, Thank you for taking the time to give us your feedback about your stay at our hotel. We are glad that you found our location convenient. Our locations is definitely one of the things we are very proud of about our hotel. We are also very happy to hear that you enjoyed your stay. Don´t hesitate to call...

Dallas, Texas
Reviewed 30 October 2016 via mobile

I stayed at encantada in mid October right before doing the Salkantay hike to Machu Picchu (3 nights before the hike and one night after the hike). It was truly a wonderful experience and the staff at encantada thought of every little detail. There was always hot water and a variety of tea and coca leaves to help with altitude...

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Helpful?
1Thank sf88123
yugarte, Director de Relaciones Públicas at Encantada Casa Boutique Spa, responded to this review

Thank you for your review and for choosing our hotel. We are very pleased to hear that our staff made your stay pleasant. If you're traveling to our area again soon, don't hesitate to call to make a reservation! We would be delighted to have you again soon! Kind Regards, Encantada Casa Boutique Spa

Weymouth, Massachusetts
Reviewed 10 October 2016

Stayed at Encantada before our Inca trek, and on our last day before returning home. The rooms were clean. The breakfast were very good. But the staff was excellent. They went out of their way to make you feel comfortable: handing you cocoa leaves tea when you first come in to making drinks during the off hours when needed. They...

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Helpful?
Thank mjconnolly11
yugarte, Director de Relaciones Públicas at Encantada Casa Boutique Spa, responded to this review

Dear mjconnelly11, Thank you for choosing to stay with us and for your wonderful review. We are so glad to hear that you enjoyed your stay with us and were satisfied with the service we offer, we do take pride in catering to our guests' needs the best way we can. Also we hope the climb up to our hotel...

San Diego, California
Reviewed 6 October 2016

I recently stayed at Hotel Encantada for the duration of our stay in Cusco, and had such an amazing time. The staff went above and beyond to ensure we were comfortable and happy with our stay. The level of customer service felt much higher than what I'm used to experiencing in the US. After a long backpacking journey, we arrived...

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Helpful?
Thank alexogden91
yugarte, Director de Relaciones Públicas at Encantada Casa Boutique Spa, responded to this review

Dear alexogden91, Thank you for taking the time to give us your feedback about your stay at our hotel. We are glad that you found our location convenient and we truly appreciate your kind words about our staff. It's definitely a boost for us every time we hear positive reviews such as this. We are happy that you enjoyed your...

Zurich, Switzerland
Reviewed 3 October 2016

We stayed at Encantada for a total of 4 nights during our 3 weeks trip through Peru and Ecuador in September 2016 and we just loved everything. The hotel is located in the "san blas" quarter of Cusco, wich is a very nice district (quiet and beautiful with a lot of restaurants and bars in walking distance). You walk about...

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Helpful?
Thank emai1982
yugarte, Public Relations Manager at Encantada Casa Boutique Spa, responded to this review

Dear email1982, Thank you for your lovly as well as descriptive review, for choosing our hotel and for recommending our hotel to other travelers. We are pleased to hear that you find our location to your liking and we truly appreciate your kind words about our staff. We do take pride in catering to our guests' needs the best way...

Reviewed 24 September 2016

Encantada was exactly what we were looking for. A nice clean boutique hotel near the center of Cusco but with a view. Angela was super from booking the room via the internet to checking in and helping us get acquainted with the hotel and Cusco. Angela was great but so was the rest of the entire staff. We stayed for...

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Helpful?
Thank Scott V
yugarte, Public Relations Manager at Encantada Casa Boutique Spa, responded to this review

Dear Scott V, thank you for choosing our hotel and for taking the time to write such a descriptive and wonderful review. We are very happy to hear that our staff and service met your needs and expectations and that you enjoyed your stay at the hotel as well as the visit at our restaurant. We hope to welcome you...

The Hague, The Netherlands
Reviewed 22 September 2016

On the slopes of a mountain this hotel generates a superb view over the city. The hotel itself offers a peaceful and cosy spot in the city with a very cosy garden. The hotel environment of the hotel was very nice with small streets and shops along the way. Personnel was very friendly, flexible and helpful during the sickness of...

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Helpful?
Thank jmvn2607
yugarte, Public Relations Manager at Encantada Casa Boutique Spa, responded to this review

Dear jmvn2607, Thank you for giving us a perfect rating and for recommending our hotelto other travelers. We are so glad to hear that you enjoyed your stay with us! We are sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Looking forward to welcoming you again soon! Kind Regards, Encantada Casa...

Atlanta, Georgia
Reviewed 18 September 2016

Loved our stay here! Everyone on staff was very helpful and provided great personal service. The rooms were clean and comfortable. The hotel is located about 10-15 minutes from the Plaza so it's in a quiet part of town. We stayed here before and after our 4-day Inca Trail trek, and they had all our luggage we left already in...

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Helpful?
Thank DrDofu
yugarte, Public Relations Manager at Encantada Casa Boutique Spa, responded to this review

Dear DrDofu, thank you for choosing our hotel, for giving us a perfect rating and for recommending our hotel to other travelers. We are glad that you enjoyed your stay and we are sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We hope you come back soon to Cusco and when...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Room Service
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service
Official Description (provided by the hotel)
The City of Cusco is the perfect starting point to explore some of the most fabulous sites in South America like the Sanctuary of Machupicchu, the Amazon Rainforest and Lake Titikaka. In the bohemian, artisan district of San Blas in Cusco lies our jewel, the Casa Boutique Spa ENCANTADA. The tasteful, modern construction, offers a lot of comfort and is surrounded by fantastic, flower filled gardens where you can relax between your tours with great views of the surrounding red tiled roofs and the city center. Away from the noisy streets of the center but only a few blocks from the main square, overlooking the city, Encantada is located in a privileged area, where you are in walking distance of the city's many churches and museums and close by the archaeological park of Sacsayhuaman. An enchanted place in the archaeological capital of South America.Services:Breakfast buffet (5.30-9.00 A.M.)Bar/CafeteriaBeautiful social areas: Panoramic Terras, spacious salon with fireplace and flower filled garden areas Spa with Jacuzzi and MassageWi-Fi and free Internet service220V and 110V current Safe depositLaundry serviceMedical attention and oxygen upon requestFree lugagge storageTourist information ... more   less 

Additional Information about Encantada Casa Boutique Spa

Address: Tandapata 354 | San Blas, Cusco Cusc 01, Peru
Region: Peru > Cusco Region > Cusco
Price Range: $99 - $154 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Encantada Casa Boutique Spa 3*
Number of rooms: 18
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Also Known As:
Encantada Casa Botique Hotel Cusco
Hotel Style:
#4 Spa Hotel in Cusco
#11 Romantic Hotel in Cusco
#25 Family Hotel in Cusco
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The front overlooks the city.”
 of 5 bubbles 110carlm, 20 Jan 2017 | Read review
“There were a limited number of rooms and all had great views.”
 of 5 bubbles kcole052, 1 Jan 2017 | Read review
“Lovely castle in the sky”
  • beautiful views
 of 5 bubbles djdamsel, 4 Dec 2016 | Read review
“Walking distance to most of the City of Cusco's offerings”
 of 5 bubbles anastasiam294, 28 Nov 2016 | Read review
“Try for a balcony room”
  • View from our balcony
 of 5 bubbles krp87b, 31 Oct 2016 | Read review
5 of 5