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Tierra Viva Cusco Plaza

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Traveller (580)
Room & Suite (375)
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Overview
  • Excellent66%
  • Very good27%
  • Average5%
  • Poor1%
  • Terrible1%
Travellers talk about
“main plaza”(64 reviews)
“superior room”(30 reviews)
“machu picchu”(76 reviews)
Free Wifi
Breakfast included
Non-Smoking Rooms
Airport Transportation
Suites
Concierge
Dry Cleaning
3 Star Hotel
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Offers from Tierra Viva Cusco Plaza
Offers & Announcements: 10% off room rate
Offers from Tierra Viva Cusco Plaza
Offers & Announcements: 10% off room rate
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Rooms
May 6May 7
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,156)
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All reviewsmain plazasuperior roommachu picchucoca teatamalesjacuzzi tubinca traillight sleeperbottom floorthe hotel staffinterior roomperfect locationrestaurant recommendationsthe breakfast areareception areawould definitely stay here againno elevator
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301 - 305 of 694 reviews
Reviewed 22 June 2014

This is a tough review to write. The hotel itself was excellent as were the staff. In particular, Esther at the front desk who assisted me for over 2 hours trying to get a resolution from LAN and booking a new hotel in Lima after...More

2  Thank MMthetruth
Response from Carolina S, Director de Relaciones con Clientes at Tierra Viva Cusco PlazaResponded 23 June 2014

Dear MMthetruth, I have read your comments carefully and I would like to thank you for taking time to let us know your impression and for sharing your experience with other travelers. We are so sorry and strongly apologize for the noise issues that you...More

Reviewed 19 June 2014

We arrived at Tierra Viva hotel around 8am which was way early for normal check in time. The reception, Rosario, told us that the room was not ready (we didn't expect it to be), we checked in and hung out at the lobby. We were...More

Thank Catheriya G
Response from Carolina S, Director de Relaciones con Clientes at Tierra Viva Cusco PlazaResponded 23 June 2014

Dear Catheriya G, We would like to thank you for taking time to share your experience at Tierra Viva Cusco Plaza with other travelers. I assure you that we are committed to ensuring that every stay at Tierra Viva Hotels is as pleasant as possible....More

Reviewed 18 June 2014

We were originally allocated one on the small windowless rooms (cheaper although spotlessly clean and well appointed) down on the 2nd floor, but when my wife showed her disappointment, the hotel staff couldn't do enough to make our stay memorable, firstly by offering a larger,...More

Thank Brian2505
Response from Carolina S, Director de Relaciones con Clientes at Tierra Viva Cusco PlazaResponded 23 June 2014

Dear Brian2505, Thank you for your excellent comment!! We are very happy to know that you really enjoy your stay. Our mission at Tierra Viva is to contribute to make everyone´s trip an unforgettable experience. That means, that we will do whatever is in our...More

Reviewed 15 June 2014

We stayed here for 5 nights this year and 7 two years ago. While Cusco may be changing in the wrong direction Terra Viva has maintained it's high standards of service, quality and comfort. We had a Superior King room #401 in 2012 and thought...More

Thank Rowland45
Response from Carolina S, Director de Relaciones con Clientes at Tierra Viva Cusco PlazaResponded 18 June 2014

Dear Rowland45, Thank you for your excellent comment!! Our mission at Tierra Viva is to contribute to make everyone´s trip an unforgettable experience. That means, that we will do whatever is in our hands to help our travelers to enjoy the city they are visiting....More

Reviewed 15 June 2014

Stayed here in June at the start and end of our Inca Trail trip for a total of 2 nights. We had originally booked for 3 nights thinking we had 2 nights at the start of our trip in Cusco, but just the day before...More

Thank deefer3
Response from Carolina S, Director de Relaciones con Clientes at Tierra Viva Cusco PlazaResponded 18 June 2014

Dear Deefer3, We would like to thank you for taking time to share your experience at Tierra Viva Cusco Plaza with other travelers. Thank you for your comments about the bed. We really value the feedback from our guests because it helps us improve our...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Airport Transportation
Breakfast included
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Details
Price range
US$79 - US$134 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Family Hotel in Cusco
#12 Romantic Hotel in Cusco
#18 Business Hotel in Cusco
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$79 - US$134 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Family Hotel in Cusco
#12 Romantic Hotel in Cusco
#18 Business Hotel in Cusco
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (580)
Room & Suite (375)
Dining (64)
Family and Play Areas (8)
Amenities (6)
Business Centre & Event Rooms (2)
Questions & Answers
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PearlAtlantaGeorgia
8 March 2017|
Answer
Response from Carolina S | Property representative |
Dear PearlAtlantaGeorgia, Machu Picchu town (or Aguas Calientes) is a small place with everything at walking distance. The hotel is 5 minutes away from the train station and we meet our guests at the train station to assist... More
0
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pfator
17 January 2017|
Answer
Response from Carolina S | Property representative |
Dear Pedro, Thank you for your interest in Tierra Viva Cusco Plaza! I am very sorry to let you know that we do not have air condition at our hotels in Cusco. Cusco usually is very cold and in February we have rain and the... More
-1
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Google Translation
seancooney85
30 November 2016|
AnswerShow all 2 answers
Response from Carolina S | Property representative |
Dear Guest, Thank you for your message and please accept our apologize for the delay answering your request. Our suite is the 501 and I am sure you will enjoy it very much! Regarding the adaptors, the cell phone chargers... More
0
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Google Translation
Room Tips
"Only reserve a room on the lower two floors that are quieter."
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"Although the view is great I wouldn't stay in RM 401"
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"Make sure you get a room with a window to outside."
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"It's worth to upgrade to rooftop view suite"
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