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LP Los Portales Hotel Cusco

720 reviews
#21 of 172 Hotels in Cusco
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Traveller (187)
Room & Suite (180)
Dining (43)
Overview
  • Excellent60%
  • Very good33%
  • Average5%
  • Poor1%
  • Terrible1%
Travellers talk about
“coca tea”(36 reviews)
“the main square”(33 reviews)
“machu picchu”(34 reviews)
Free Wifi
Breakfast included
Non-Smoking Hotel
Restaurant
Room Service
Suites
Bar/Lounge
3.5 Star Hotel
All hotel details
Rooms
Feb 4Feb 5
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (720)Write a Review
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110
25
5
2
Show reviews that mention
All reviewscoca teathe main squaremachu picchuinca templehistorical sitesroom was clean and comfortablewalking distancefavorite hotelexcellent locationmain siteshotel restaurantfast wifistayed here for nightsenjoyable staychicken soupfree wifilounge area
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21 - 25 of 302 reviews
Reviewed 21 August 2017

Excellent hotel and service. Very helpful staff and would definitely stay here again. A specail thanks to César at the front for all the helpful information about Cusco. We shared a triple room and everything was clean and nicely decorated. Breakfast was very nice too.More

Thank Damien-Segal
Response from Zuleika R, Gerente at LP Los Portales Hotel CuscoResponded 24 August 2017

Dear Damien-Segal Thank you very much for sharing your review about your recent stay at LP Los Portales Cusco. We love to read that you had a great time with us, because deliver the best customer service to each guest is our main priority and...More

Reviewed 30 July 2017

The staff is very gentle and always willing to give you good advices of places to go in the city. The location is just a few blocks away from the center of the Historical Cusco, but far enough not to suffer the multitude and business...More

Thank mariela_cataldo1
Response from Zuleika R, Gerente at LP Los Portales Hotel CuscoResponded 24 August 2017

Dear Mariela Thank you very much for your wonderful review about your stay at LP Cusco Hotel The best recognition that we could always receive is the one coming from our guests because it let us know that we are going by the right way...More

Reviewed 30 July 2017

The service was very good. On my arrival I was greeted with a very warm and smiling Giovanny. He was very helpful and went the extra mile to ensure I was being taken care of. The room was very clean, bed very comfortable and bathroom...More

Thank Ric W
Response from Zuleika R, Gerente at LP Los Portales Hotel CuscoResponded 24 August 2017

Dear Ric Thank you very much for sharing your experience at LP Los Portales Cusco Hotel. We are really proud to know that your stay with us was enjoyable and that our staff assisted you in all your requirements, as you said we have a...More

Reviewed 25 July 2017 via mobile

We stayed in 10 different hotels when travelling in Peru and this was one of the best. The staff were extremely friendly, rooms were clean and comfortable and the location to the main centre in cusco was great. The only criticism would be that the...More

1  Thank phasler
Response from Zuleika R, Gerente at LP Los Portales Hotel CuscoResponded 31 July 2017

Dear Phasler Thank you very much for sharing your review with the trip advisor community All our guests comments are really important for us and we really appreciate yours because it give us the opportunity to keep improving our quality. Thank you for your kind...More

Reviewed 16 July 2017 via mobile

Great location, comfortable rooms and very helpful staff. Cesar and Giovanny were so knowledgeable and suggested many interesting things to do during our stay. Food is varied and good quality within Cusco but the food in the hotel was also delicious if you fancy a...More

Thank Mimilooby
Response from Zuleika R, Gerente at LP Los Portales Hotel CuscoResponded 18 July 2017

Dear Mimilooby Thank you very much for sharing your review about your stay at Los Portales Cusco hotel. We are glad to know that you had a pleasant stay with us and you enjoyed our location, facilities and services, we assure that your review will...More

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13456761
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Free High Speed Internet ( WiFi )
Room Service
Bar/Lounge
Breakfast included
Hotel Amenities
Room Service
Breakfast included
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$68 - US$103 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Business Hotel in Cusco
#14 Romantic Hotel in Cusco
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$68 - US$103 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Business Hotel in Cusco
#14 Romantic Hotel in Cusco
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (187)
Room & Suite (180)
Dining (43)
Hotel & Grounds (196)
Family and Play Areas (23)
Bathroom (15)
Business Centre & Event Rooms (1)
Questions & Answers
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Tyler L
20 January 2018|
Answer
Response from John P | Reviewed this property |
The hotel is great and the staff are warm welcoming and go out of their way to be of assistance. They have an excellent restaurant. There is a show next door of traditional dances which is excellent. The staff assisted us in... More
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AnnieB61
22 October 2017|
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Response from TripMember082520171 | Reviewed this property |
yep
0
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Jetsetter1994
4 September 2017|
AnswerShow all 5 answers
Response from Nich B | Reviewed this property |
The reception staff will be able to provide this for you; they service both travellers and business customer. Hope this assists.
1
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Room Tips
"Great staff!"
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"Ask for a room facing the street NOT the courtyard (as it's hot and noisy)."
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"We were o the second floor facing the street, but had no complaints about noise."
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"Cusco people really love a parade...even in the early hours. I would l d advisement internal room, but really..."
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