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Jw Marriott El Convento Cusco

Esquina De La Calle Ruina, Cusco 0 Peru
COVID-19 update: See the added health and safety measures this property is taking.Read more
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JW MarriottUS$153
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Traveller (3205)
Panoramas (14)
Room & Suite (500)
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What you can expect during your stay
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
Updated 20-06-29 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Jw Marriott El Convento Cusco
Updated 20-06-29 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.


#8 of 290 hotels in Cusco
GreenLeaders Silver level
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Full view
Property amenities
Fitness / spa changing rooms
Bar / lounge
Airport transportation
Conference facilities
Meeting rooms
Paid wifi
Hot bath
Pool / beach towels
Indoor pool
Heated pool
Breakfast available
Breakfast buffet
Breakfast in the room
Snack bar
Special diet menus
Car hire
Taxi service
Couples massage
Facial treatments
Foot massage
Head massage
Steam room
24-hour security
Baggage storage
Currency exchange
Gift shop
Non-smoking hotel
Sun umbrellas
Butler service
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Air conditioning
Private balcony
Room service
Flatscreen TV
VIP room facilities
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Room types
Bridal suite
Non-smoking rooms
Family rooms
Good to know
Languages Spoken
Hotel links
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4112Reviews82Q+A100Room tips
Traveller rating
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Popular mentions
abby wrote a review Jun. 18
Menomonee Falls, Wisconsin1 contribution
This place was amazing! Me and my family didn’t even stay here, but our friends did and everyone treated us like we were guests. This hotel was 10 stars. I can’t even explain how amazing this hotel is! If you are looking for somewhere to stay in Cusco, this is the place to go! You will not regret your decision!
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Date of stay: June 2021Trip type: Travelled with family
Jorge N wrote a review Jun. 15
30 contributions5 helpful votes
This hotel was amazing! It was tastefully decorated, the people were so warm and welcoming, the food was superb and the beds cuddled your body in a way that it made it hard for you to leave them in the morning. We spent 7 nights at “El Convento” and felt so happy there. Claudia was always ready to help with anything our hearts desired. I nicknamed her Claudia “la perfecta” thank you Claudia for everything you did for us. The whole Marriot team in Cusco deserves applause. What a wonderful stay!
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Date of stay: June 2021Trip type: Travelled with friends
1 Helpful vote
schwartzkeith wrote a review Jun. 14
Fort Lauderdale, Florida9 contributions5 helpful votes
The JW Marriott El Convento in Cusco exceeded my expectations on every level. The building itself is housed in a 16th century convent with many of the original walls still visible. The hotel embraces it's historical pedigree while, at the same time maintaining a very modern feel. The rooms and common areas are very nice and I enjoyed the Spa area as well during my stay. The location is a short walk from several of Cusco's attractions. The Plaza de Armas is nearby and there are no shortages of restaurants and shops. What truly makes the hotel exceptional is the staff. Rodrigo, the general manager, has built a team that is truly guest focused. Solange was always happy to answer at least a dozen questions of mine during my 6 days at the hotel (along with Benji and Jesus). At breakfast, Bruno and Danitza took great care of me and Jesus and his team at the breakfast buffet did a great job as well. One exceptional team member is Claudia. I am not sure of her exact role but she could always be found darting around the lobby and common areas assisting guests. She provided me and my travel companions with lots of useful information and restaurant recommendations. If you're considering staying in Cusco, you would not be disappointed with this hotel. the JW Marriott enhanced our visit to this charming city.
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Date of stay: June 2021
Neal N wrote a review Jun. 8
Dallas, Texas37 contributions22 helpful votes
We were so pleased and impressed by this hotel—and especially the staff. We had many interactions with the hotel’s employees and without fail, every one of them were helpful, gracious, and kind. They went above and beyond what usually passes for good service and left us saying “Wow!” We travel regularly and have never been so impressed with the service at a hotel. JW Marriott should be proud of this team—I can’t remember all of their names, but Oscar and Solange were two of them. This amazing service began the moment we stepped into this beautiful property and asked to leave our bags in locked storage while we traveled to Machu Picchu and the Sacred Valley, before returning to Cusco. The service, comfort, and location of this hotel are 5 star, and if you are traveling to Cusco and looking for a luxury experience with amazing customer service, stay here.
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Date of stay: June 2021Trip type: Travelled with family
Jacqualynn G wrote a review Jun. 7
Encinitas, California61 contributions27 helpful votes
This hotel is one of the nicest I have ever stayed in. The staff is exceptional!! Fredy behind the bar can make an amazing cocktail and truly enjoys his craft. The staff at breakfast is so cheerful and personable, it made your day from the start. The pool and hot ton are so incredible that you need to just take a trip to enjoy it. The beds are comfortable, the showers are a little small but still have great water pressure. The courtyard on a summer day is a great place to have a drink and just relax. The hotel is near the plaza and easy to walk around the historic center. I can’t say enough good things about the staff and I would highly recommend this place for many different reasons.
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Date of stay: June 2021Trip type: Travelled as a couple
US$263 - US$397 (Based on Average Rates for a Standard Room)
PeruCusco RegionCusco
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Frequently Asked Questions about Jw Marriott El Convento Cusco
Which popular attractions are close to Jw Marriott El Convento Cusco?
Nearby attractions include Centro Historico De Cusco (0.3 km), Xapiri Ground (0.3 km), and Ekekos San Blas - Arte & Colores (0.1 km).
What are some of the property amenities at Jw Marriott El Convento Cusco?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at Jw Marriott El Convento Cusco?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Jw Marriott El Convento Cusco?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
What are some restaurants close to Jw Marriott El Convento Cusco?
Conveniently located restaurants include Rucula, Organika, and Hanz Craft Beer & Restaurant.
Are there opportunities to exercise at Jw Marriott El Convento Cusco?
Yes, guests have access to an indoor pool, a sauna, and locker rooms available in the fitness centre during their stay.
Does Jw Marriott El Convento Cusco have an airport shuttle?
Yes, Jw Marriott El Convento Cusco offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Jw Marriott El Convento Cusco located near the city centre?
Yes, it is 1.0 km away from the centre of Cusco.
Are any cleaning services offered at Jw Marriott El Convento Cusco?
Yes, dry cleaning and laundry service are offered to guests.
Does Jw Marriott El Convento Cusco offer any business services?
Yes, guests have access to meeting rooms and conference facilities during their stay.
Are there any historical sites close to Jw Marriott El Convento Cusco?
Many travellers enjoy visiting Sacsayhuaman (0.9 km), Choquequirao (7.3 km), and Sacred Valley of the Incas (0.4 km).