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Belmond Palacio Nazarenas

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Belmond Palacio Nazarenas
Belmond Palacio Nazarenas
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620 Reviews from our TripAdvisor Community

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Showing 413: English reviews
New York City, New York
Reviewed 8 September 2016

We spent two nights at Palacio Nazarenas. From the moment we arrived we knew we were in for a treat. The staff was friendly and welcoming. The rooms was beautiful and comfortable. The only problem is that the hotel is so nice, it is hard to leave to explore the city. I enjoyed having coffee by the pool in the...

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Helpful?
Thank Tracey T
belmond_hotels_peru, Gerente at Belmond Palacio Nazarenas, responded to this review

Dear Tracey T, Thank you for sharing. Perfect Luxury make us very proud and keep us so motivated, thank you. With warmest regards, Ximena Luna

Zamalek, Al Qahirah, Egypt
Reviewed 7 September 2016 via mobile

This was my first time staying in a 5* hotel, and my expectations were exceeded! The people were so friendly and happy to help. The rooms were gorgeous! Every room has heated bathroom tile floors. Everything in the mini bar is included. They were so helpful with our bags because we were going to hike the Inca trail for 4...

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Helpful?
Thank Lucy M
belmond_hotels_peru, Gerente at Belmond Palacio Nazarenas, responded to this review

Dear Lucy M, Glad to read your comment, a smile was present reading between. Thank you for highlight the service and for let us know that we exceeded your expectations as 5* hotel. Hope you can return someday! Best Regards, Ximena

Cookham Dean, United Kingdom
Reviewed 2 September 2016

Palacio Nazarenas is the perfect Cuzco hotel, in fact the perfect hotel full stop! My wife and I have stayed at lots of special hotels over the past few years and Palacio Nazerenas is as good as any. The welcome on arrival and the general friendliness and charm of the entire staff makes this place special. The property is the...

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1Thank robsneddon
belmond_hotels_peru, Gerente at Belmond Palacio Nazarenas, responded to this review

Dear robsneddon, Thank you for sharing your experience. It is a pleasure to read you enjoyed your stay with us and that you have the time to try our services. Looking forward to have you back with us on your next trip. With best regards, Ximena Luna

Karlsruhe, Germany
Reviewed 30 August 2016 via mobile

This is truly one of the top hotels I have had the pleasure to stay at. Service is absolutely immaculate, the atmosphere is personal, friendly and attentive without any stuffyness, the suites are lovely, breakfast one of the best ever, great location...I can highly recommend the hotel. We stayed for a night and went to MP for one night, knowing...

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1Thank Christine G
belmond_hotels_peru, Gerente at Belmond Palacio Nazarenas, responded to this review

Dear Christine G, Nothing better to read that you were SO looking forward to come back after Machu Picchu, Can not thank you enough for a great review! With warmest regards, Ximena Luna

New York City, New York
Reviewed 29 August 2016

this perfectly located unique hotel has a staff that becomes your personal concierge, anticipating and accommodating your every request. Kevi,Miguel, Frank and crew are just outstanding in hospitality. Kudos and Thank you

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1Thank abrahams91
belmond_hotels_peru, Gerente at Belmond Palacio Nazarenas, responded to this review

Dear abrahams91, Thank you for sharing. Indeed we go out of our way to make you and all guests feel Fantastic. Hope you have the chance to return soon. With warmest regards, Ximena Luna

Washington DC, District of Columbia
Reviewed 27 August 2016

The Belmond Nazarenas is the most exceptional hotel experience I have had- the beautiful property is only surpassed by the extraordinary service! The attention to detail is not be believed. The staff is there to meet your every need- from a warm welcome, to assistance with activities, to the amazing food and service staff, to the beautiful spa with the...

Review collected in partnership with this hotel
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1Thank mjsim0n
belmond_hotels_peru, Gerente at Belmond Palacio Nazarenas, responded to this review

Dear mjsim0n, Lovely to read your comments of your stay. "The attention to detail is not be believed" means a lot to us and we thank you for sharing this here, as well as the other lovely details that made you so happy. Whenever you are back in Cusco, it would be a great pleasure to have you stay with...

Los Angeles
Reviewed 8 August 2016 via mobile

Terrific hotel! Amazing service. I could not be more impressed by the extra mile the Belmond chain goes in Peru. This was our favorite out of all of them. Our only regret was not stating longer to really be able to appreciate the hotel. It is right next door to its sister hotel. Great location!

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1Thank heatherdl
belmond_hotels_peru, Manager at Belmond Palacio Nazarenas, responded to this review

Dear heatherdl, Thank you for taking the time to comment on your sty with us. It is a pleasure to read that the service in general stood out and we took very good care of you. When you return, do let us know and do not forget to extend some more time at Palacio Nazarenas. With our warmest regards, Ximena...

London, United Kingdom
Reviewed 5 August 2016

This has been beautifully renovated in way that retains it character whilst also providing a high level of comfort and modernity. There is a butler who makes pisco sours in your room. The staff really go out of their way to make guests comfortable. Nothing is too much trouble.

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1Thank MariaRxxxx
belmond_hotels_peru, Manager at Belmond Palacio Nazarenas, responded to this review

Dear MariaRxxxx, Thank you for commenting, a true pleasure to read. The fact you felt that nothing was too much trouble for us to assist you during your stay means a lot to us. With warmest regards, Ximena Luna

Sydney, Australia
Reviewed 5 August 2016

When our car pulled up to te front door, I wasn't expecting much. My wife actually booked this as a treat for our trip to Machu Picchu, but once inside I was amazed. Their staff is super friendly, the rooms are quite honestly, nicer than our apartment back home. During our stay we have been treated like royalty. The service...

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1Thank tweitske
belmond_hotels_peru, Manager at Belmond Palacio Nazarenas, responded to this review

Dear tweitske, Thank you very much for this nice review. Comments like "treated like royalty" made us proud and let us know we are going on the right direction. Hope you will be back with us some time soon. With best regards, Ximena Luna

Houston, Texas
Reviewed 2 August 2016

Visited Cusco in January. The Belmond Palacio Nazarenas is one of best hotels that I have stayed in. The atmosphere is very refined and comfortable. The rooms are spacious. Bathrooms are spacious. They have small touches that includes special scented pillows for altitude sickness. We received a complimentary massage. It is one of the best massages that we have had....

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1Thank fishking88
belmond_hotels_peru, Manager at Belmond Palacio Nazarenas, responded to this review

Dear fishking88, Thank you very much for this nice comment. Hope you have the chance to return soon. With warmest regards, Ximena Luna

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Set in a tranquil plaza behind Cusco's main square, this former palace and convent emerged from years of restoration to become one of the city's most exclusive hotels. Step past walls of Inca stones and into a cloistered courtyard with an ancient fountain at its heart. Then be surprised as contemporary Cusco comes to the fore: a fabulous spa, the city's first outdoor pool and stylish restaurants serving cutting-edge local cuisine. This intimate urban retreat has just 55 suites, each enriched with oxygen and with its own private bar where guests can create drinks accented with fresh ingredients grown at and around the hotel. ... more   less 

Additional Information about Belmond Palacio Nazarenas

Address: Plaza Nazarenes 276 | Plazoleta Nazarenas, Cusco, Peru
Region: Peru > Cusco Region > Cusco
Price Range: $556 - $943 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Belmond Palacio Nazarenas 4.5*
Number of rooms: 55
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Belmond, Travelocity, Expedia and Jetsetter so you can book your Belmond Palacio Nazarenas reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#1 Family Hotel in Cusco
#1 Romantic Hotel in Cusco
#1 Luxury Hotel in Cusco
#1 Spa Hotel in Cusco
#2 Business Hotel in Cusco
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Questions & Answers

Here's what travellers have asked, with answers from Belmond Palacio Nazarenas staff and other travellers.
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Questions? Get answers from Belmond Palacio Nazarenas staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The garden suites are particularly delightful, generous and well-appointed.”
 of 5 bubbles RuthS372, 17 Feb 2017 | Read review
“We stayed on the first floor, beautiful gardens and table to sit outside.”
 of 5 bubbles anamariaraposo, 17 Jan 2017 | Read review
“Rooms with city views around the pool are best.”
 of 5 bubbles 283zachc, 14 Jan 2017 | Read review
“Rooms overlooking the pool have great views”
 of 5 bubbles wanita01, 30 Dec 2016 | Read review
“all the rooms are unique and different. EXCEPTIONAL”
 of 5 bubbles VeriLuVargas, 29 Dec 2016 | Read review
5 of 5