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Sonesta Hotel Cusco

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Sonesta Hotel Cusco
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2,338 Reviews from our TripAdvisor Community

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There are newer reviews for Sonesta Hotel Cusco
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Showing 568: English reviews
Toronto, Canada
Reviewed 1 week ago

The Sonesta is well located near the Plaza de Armas and only few minutes away from most tourist attractions, museums and San Pedro Market. The stay was very comfortable and the price reasonable. Excellent breakfast. The staff is very courteous and helpful. We enjoyed our stay in Cusco and the Sonesta helped greatly nowing we had a comfortable place to...

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Helpful?
Thank frenchy257
Aarhus, Denmark
Reviewed 2 weeks ago via mobile

All the personel is extremely friendly and serviceminded. The hotel has a warm atmosphere and is nicely decorated. We had a well-equipped room to the street but there was no traffic noise. The restaurant serves high quality dishes with local specialities and the breakfast is fantastic.

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Thank Ell17
Sydney
Reviewed 2 weeks ago

We stayed here after a very long day on Macchu Picchu. Place is modern, clean & service is exceptional. Most of the staff have great English to. Which is a bonus when your Spanish is limited. Rooms are quiet & a great place to recharge the body.

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Thank Gaz63
Reviewed 2 weeks ago

This hotel was a pleasant surprise. The room was extremely modern and offered many amenities including the first ironing board and iron we saw in Peru.The bath was fabulous with very modern sinks, showers and general appearance. The breakfast was incredible with omlettes made to order. We recommended this hotel for convenience and especially for a short stay.

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Thank Kaye G
San Francisco, California
Reviewed 2 weeks ago

Checkin was inefficient and we were given the wrong room twice! Getting extra towels was completely frowned upon! Staff (especially front desk) display a "forced" sense of kindness and eagerness to please! Would not recommend this property!

Review collected in partnership with this hotel
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Thank Darren G
Denver, Colorado
Reviewed 2 weeks ago

The hotel was a great place to stay. The room was clean and the service was excellent. The breakfast service was great and so was the room service. The bed was very comfortable and roomy. The bathroom was standard but I didn't spend my time in the bathroom. Great location and access to everything. The staff was great and very...

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Thank allencT4028RT
San Diego, California
Reviewed 2 weeks ago

Hotel is in great condition. Only 10-15 mins walking distance to Plaza de Armas and San Pedro market and other City Center activities. Is across the street from a BIG tourist market. In very good condition. Onsite restaurant is great for breakfast (included/free) and lunch/dinner (though a bit pricey). Room was very clean and comfortable. Staff was exceptionally friendly and...

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Thank jjoey388
Houston, Texas
Reviewed 2 weeks ago

Relocated to this hotel and stayed in Room 320 for two nights because the hotel I booked was close for the season. It was very uncomfortable mainly because there was no AC in the room. Perhaps the hotel should consider providing fans to their guests. Also, I was not able to maintain the temperature of the shower water, the shower...

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Thank Duane L
Atlanta, Georgia
Reviewed 2 weeks ago

The stay at Sonesta Hotel Cusco was excellent. The rooms were clean, the staff was friendly, the check in/out process was seamless and the breakfast was delicious. I literally have nothing bad to say about my experience. Keep up the great work!!

Review collected in partnership with this hotel
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Thank Chukwuemeka N
New York
Reviewed 2 weeks ago

The hotel was nice and the staff was very friendly. There were some minor things like not providing water bottles every day but overall the stay was quite good. The location was a 15 min walk to the main square but taxis were easy to come by.

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Thank A.J. D

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Sonesta Hotel Cusco is the best place to stay away from the bustle of downtown, we are welcoming you to share contemporary and modern facilities with the comfort that you deserve, our associated are oriented to provide you the best quality services, finally you can delight with our specific services that will make your experience in the magical city fantastic. We are committed to create solutions to your needs, exceeding your expectations and leave you happy, that's our goal thinking in you. ... more   less 

Additional Information about Sonesta Hotel Cusco

Address: Avenue. El Sol 954, Cusco, Peru
Region: Peru > Cusco Region > Cusco
Price Range: $124 - $198 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sonesta Hotel Cusco 4*
Number of rooms: 127
Reservation Options:
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Also Known As:
Howard Johnson Cusco
Cusco Howard Johnson
Hotel Style:
#5 Business Hotel in Cusco
#8 Luxury Hotel in Cusco
#14 Family Hotel in Cusco
#18 Romantic Hotel in Cusco
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Questions & Answers

Here's what travellers have asked, with answers from Sonesta Hotel Cusco staff and other travellers.
17 questions
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Questions? Get answers from Sonesta Hotel Cusco staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask a room with the street view.”
 of 5 bubbles frenchy257, 6 Jan 2017 | Read review
“Just ask for what you need is quiet, view etc”
 of 5 bubbles Gaz63, 5 Jan 2017 | Read review
“Rooms facing the front of the hotel - good view of the city square”
 of 5 bubbles 652raghui, 31 Dec 2016 | Read review
“We stayed in a room that faced the Christus on the hill. It was beautiful.”
 of 5 bubbles happycamperinIdaho, 28 Dec 2016 | Read review
“Street facing rooms are nice. They have balconies and at night the traffic noise is not a problem”
 of 5 bubbles 212paulv, 9 Dec 2016 | Read review
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