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Hotel Vila Santa Miraflores

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#14 of 227 Hotels in Lima
Certificate of Excellence
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672 Reviews from our TripAdvisor Community

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There are newer reviews for Hotel Vila Santa Miraflores
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Showing 168: English reviews
Texarkana, Texas
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 26 November 2012

This was a pleasure trip with friends who live in the area. They recommended the Hotel Vila Santa, and it has been a very nice stay. The staff have been wonderful, and very friendly. The rooms are nice and I would recommend it to anyone.

Helpful?
5 Thank thomaszachery
Jesubu, Atención al Cliente at Hotel Vila Santa Miraflores, responded to this review

Dear Guest Thank you very much for your comments about us and give you opinion about our customer service. I will give your opinion to the vila Santa Hotel Staff. Best Regards Customer Area More 

Gothenburg, Sweden
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 14 November 2012

I can rekomendera the hotel.The staff are very pleasant and helpful.When you come up to meet you with a smile from the staff.I felt welcome every day.The Internet connection worked well.The hotel is clean and Nice.I looked at the fine paintings hanging everywhere in the hotel.Breakfast was at a normal level,Hottellet is located close to the farm I visited.So it... More 

Helpful?
4 Thank Ibrahim G
Jesubu, Atención al Cliente at Hotel Vila Santa Miraflores, responded to this review

Dear Guest, We appreciated your visit and your comments about us, We hope you will visiting again to our Country and the Vila Santa hotel too. Thank you Very much. Costumer service Area More 

London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 2 November 2012

The staff in the hotel were very friendly and spoke good English at reception. The room was clean and of adequate size. Breakfast was good although at times they took a long time to replenish items that had been used up. The biggest downside to this hotel is that it is a long way from the heart of Miraflores and... More 

Helpful?
4 Thank Larrikin47
Jesubu, Director de Relaciones con Clientes at Hotel Vila Santa Miraflores, responded to this review

Dear guest Thanks for sharing your experiences. Taxi service to downtown of Miraflores cost $ 4.00 and $ 0.60 by bus, we certainly are not located in the center of Miraflores. In relation to the observation about breakfast, this has already been fixed. Thanks for your comments. Customer Attention Area More 

Gold Coast, Queensland, Australia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 27 October 2012

The Hotel was booked through a the Sacred Rides tour company. That said I have been here 2 days and nights, Katherine on the reception desks speaks great english is very helpful and well organised. From other peoples experience at the minute the taxi from the airport costs 100 salles and takes 40 minutes. Local taxi into the centre of... More 

Helpful?
4 Thank Jonny W
Jesubu, Atención al Cliente at Hotel Vila Santa Miraflores, responded to this review

Dear Guest. Thank you for your good comments. Definitely more than your opinion is important for the whole team, and that based on this, we work for continuous improvement and continue to enjoy their gracious choice. Until next opportunity Costumer service Area More 

Fort Lauderdale, Florida, United States
1 review
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 20 September 2012

This hotel looks cute online and is clean but it is not safe. Our very first night at the hotel we (me and two business travelers) were robbed by 4 men with guns. They took everything and robbed everyone in the lobby, including those coming out of the elevator. I would not recommend this hotel due to it being unsafe... More 

Helpful?
20 Thank Georgev78
Jesubu, Director de Relaciones con Clientes at Hotel Vila Santa Miraflores, responded to this review

Dear George We regret what had happened, fortunately it was an assault in which nobody was hurt, all the receptionists and the 2 ladies who was with you kept calm because the assault did not last more than two minutes, but we would like to clarify that the hotel after what happened did not neglect their guests, we offered the... More 

Zagreb, Croatia
Level Contributor
114 reviews
112 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed 17 September 2012

We booked this hotel on the basis of all great reviews. 1. This hotel is very far from the center of Miraflores, you need a taxi to go anywhere. 2. No body at the reception speaks English. 3. Although it was cold, we got only one linen (bedsheet) in the room and the blanket in the wardrobe was dirty and... More 

Helpful?
3 Thank IIM612
Jesubu, Director de Relaciones con Clientes at Hotel Vila Santa Miraflores, responded to this review

Dear Guest We will respond in the proper order: 1- Vila Santa certainly is not located in the center of Miraflores, taxis drivers charged $ 4.00 on average and $ 0.60 the bus service 2- The day you came at the reception was a lady Spanish speaking of emergency, since all our receptionists speak English. 3 - We are surprised... More 

Cusco, Peru
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 13 September 2012

Stayed in an "executive" room: spacious, comfortable, quiet, well equipped, and especially... with a hot bath! Staff were very pleasant, breakfast was good, and room-service punctual. I would especially recommend this hotel if you have your own car (private underground car-park) and feel no particular urge to be in the busier centre of Miraflores.

Helpful?
5 Thank Barna010
Jesubu, Atención al Cliente at Hotel Vila Santa Miraflores, responded to this review

Dear Guest, We are pleased that you had a nice stay with us, it was certainly a pleasure to help and serve, we hope to be part of another great experience in a próxma opportunity. Cheers from all the Vila Santa Hotel Team. Best Regards Costumer Service Area More 

Baltimore
Level Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 2 September 2012

We stayed one night here, our only night in Lima. They were very pleasant. The room was clean but and not to small. They were quick to get us a cab when we needed one and the cabs they got us did not rip us off. The breakfast was good and they got us more food since whoever was their... More 

Helpful?
5 Thank Seemless
Jesubu, Atención al Cliente at Hotel Vila Santa Miraflores, responded to this review

Thank you very much for your comments about us and give you opinion about our customer service. I will give your opinion to the vila Santa Hotel Staff. Best Regards. Customer Area More 

Lima, Peru
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 18 August 2012

I stayed in the hotel Vila Santa for 2 nights and the service was excellent. After being picked up from my hotel in the early hours of the morning by their friendly driver I was greeted by the front desk and shown to my room. The location I thought was good as it wasnt in a too tourist area as... More 

Helpful?
7 Thank Daz L
Jesubu, Director de Relaciones con Clientes at Hotel Vila Santa Miraflores, responded to this review

Thanks for visiting my country and give your opinion about our customer service. More 

Illinois
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 12 August 2012

The hotel staff was so wonderful at this hotel. Each day they checked to see that all of our needs were met. The hotel is on the outskirts of Miraflores. Taxis are very inexpensive and easy to obtain. There are also local restaurants in the vicinity within walking distance. This is a very reasonable hotel and they have wonderful staff.... More 

Helpful?
8 Thank kcnaper
Jesubu, Director de Relaciones con Clientes at Hotel Vila Santa Miraflores, responded to this review

We appreciated your visit and your comment about us, thank you very much. More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Restaurant
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Business Centre with Internet Access
  • Concierge
Official Description (provided by the hotel)
Vila Santa Hotel is not the largest or most luxurious one, but it is the best one when it comes to service. Our primary goal is to provide to you the best service and comfort so that your stay is bright, easy, and at home. Even more we will provide to you with the services that you need during your stay, so that you can concentrate in your business. We service our guests with a smile.We started out very small, but our commitment to our guests and determination to attend your demands brought us to what we are now. We are always looking for your feedback because it allows us to improve upon what we have already established Vila Santa provides you full-equipped guest rooms, designed to meet your comfort and relaxation needs. The courteous and efficient staff will do their utmost to make your stay a pleasant one.A famous Peruvian chef, Gaston Acurio, once said : "El mas o menos, no es suficiente para que el cliente regrese" (middle terms in service are not going to make customers to come back). We agree 100%.Therefore our commitment to you is from when you walk in, and we will be looking forward to see you back. ... more   less 

Additional Information about Hotel Vila Santa Miraflores

Address: Av.Benavides 2957 | Miraflores, Lima 18, Peru
Region: Peru > Lima Region > Lima > Miraflores
Price Range: $78 - $119 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Vila Santa Miraflores 3*
Number of rooms: 25
Reservation Options:
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Hotel Style:
#8 Business Hotel in Lima
#10 Best Value Hotel in Lima
#18 Family Hotel in Lima
#27 Romantic Hotel in Lima
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Vila Santa Miraflores staff and other travellers.
14 questions
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Alameda, CA
Overland Park, Kansas
over a year ago
Orlando, Florida
over a year ago
franklin ky
over a year ago

See all questions (14)

Questions? Get answers from Hotel Vila Santa Miraflores staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Do not get the rooms next to the street, it´s really loud!”
 of 5 bubbles AleDiaz089, 17 Nov 2016 | Read review
“This is my second time at the hotel and both times the rooms were good. Higher floors are quieter.”
 of 5 bubbles Rock_Hopper_55, 2 Nov 2016 | Read review
“Ask for a quiet room and maybe above floor number 7..I think the hotel has 10floors”
 of 5 bubbles realcruze, 28 Oct 2016 | Read review
“Ask for rooms towards the back of the building to avoid the noise from the main road!!”
  • Sunset - Partial view from the balcony
 of 5 bubbles LLH88, 9 Oct 2016 | Read review
“We've had a room on the 2nd and 4th floors. Both were equally tranquil and comfortable.”
 of 5 bubbles AnnieCoburn, 25 Aug 2016 | Read review
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